EOTech Recall

[m850168]

I sent my EXPS 2.0 back in mid-December; here's my experience for those that are curious.

Submitted the RMA request through the web, entered the S/N, etc. Listed the price I paid for it, used, $425. Received an email saying the refund was accepted and to include a copy of the email, notably no RMA number was provided. Mailed it all in, with insurance and tracking, in mid-December.

Received an email two days ago saying my optic was received, and that refund checks should go out soon.

Edited to Add: Refund check for $440 arrived on 2/16/2016. Also, I was able to get an update prior to that date by calling 888-EOTHOLO, option 3, option 1 to reach the refund help center.

[Nuuze]

Eotech EXPS3-0
Made 12/2013
Price requested per their listing: $679 - http://www.eotechinc.com/holographic...ts/model-exps3

RMA requested: 12/11/15
RMA approved: 12/14/15 + $15 Shipping
Package shipped: 12/15/15 UPS Insured $700
Package delivered: 12/22/15
Refund confirmation email - Processing: 01/15/2016

[Scarheavy237]

Did the same thing, got an e-mail from them and said that the check will come in the near future. Please let me know if you got your check. They received mine jan 6th and got a note from them jan 13 th.

[Phat Daddy]

I just got this today via email!!!!

Dear (Me),

Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,

EOTech

Just got the same e-mail today!

[miuk]

They received my return on the 7th and I got the email from them today.

[Johnny_Utah]

Mine was received 12/21/15

I also got the email today. I already purchased the replacement for the EoTECH (Aimpoint T-2) It will be nice to get that check, hopefully soon!

[drkphibr]

Eotech EXPS3-0
Made 12/2013
Price requested per their listing: $679 - http://www.eotechinc.com/holographic...ts/model-exps3

RMA requested: 12/11/15
RMA approved: 12/14/15 + $15 Shipping
Package shipped: 12/15/15 UPS Insured $700
Package delivered: 12/22/15
Refund confirmation email - Processing: 01/15/2016

Wonder if they are falling behind with volumes of returns/requests...
RMA requested: 1/10/16
RMA approved: no response yet

[Johnny_Utah]

Wonder if they are falling behind with volumes of returns/requests...
RMA requested: 1/10/16
RMA approved: no response yet

It's certainly a distinct possibility. I'd be interested to find out just how many units have been returned thus far.

[Satex]

Where is there more info about the recall? Which models are they accepting? Where is the submital page?

[Johnny_Utah]

Where is there more info about the recall? Which models are they accepting? Where is the submital page?

This is the page where I got all my info. This explains the situation quite well:

http://www.thefirearmblog.com/blog/2015/12/18/l3-communications-offering-refunds-eotechs/

Here is a direct link to the Return Authorization page:

http://www.eotechinc.com/return-authorization-request-form

[davegonewild]

Wonder if they are falling behind with volumes of returns/requests...
RMA requested: 1/10/16
RMA approved: no response yet

I just got my approval email. It took a little over a week

[Nuuze]

EOTech Buyback?! WTF is going on? SHOT show interview!

https://youtu.be/wMHvkjMQMyg

https://youtu.be/wMHvkjMQMyg

[seal20]

Hmmmm...What...

[ILVSMOG]

Are you guys just printing a copy of the email, to send in with your sight? I got an email back from EoTech, but no actual RMA number.

[SmokieBear]

Printed email is required to be shipped along with it. Theres no rma number generated.