EOTech Recall

[Intimid8tor]

Anybody getting return authorization approvals lately? All i got was a paper to attach to my return after i get tgeir approval.

The site was down for a bit and I'm guessing they are out today.

I submitted my forms last night and am waiting for the RMA.

[Jeepers]

submitted a req for refund on my 512 got a email back last week saying i was missing info , just sent in the info they wanted and now waiting on a reply saying they will send $$$ just entered MSRP so time to wait if they wont refund mine atleast they better fix the messed up reticle ...

Dear Customer,
Your original submission was incomplete, we will need all of your information in this format below.
Please complete the information below and submit it back to this email in a reply. Your request will be reviewed and you will be contacted by email on how to proceed with returning your HWS for a refund.
(Note: only HWS product will be considered, magnifiers are not eligible for a refund.)
Refund Request
Name (Payee): ___________
Mailing address: ___________
City: ___________
State: ___________
Zip: ___________
Email: ___________
Phone: ___________

Total refund amount requested: ___________ (the price you purchased the product for)
Receipts Yes or No: ___________

Sight information: list below
Model number ___________
Serial number ___________
Date of Mfg ___________
Price Paid ___________

[r8dr rider]

Just submitted my RMA. Gonna get an Aimpoint PRO

[MarkG35]

Submitted mine on Dec. 22nd.Haven't heard from them,yet.

[prdubi]

I sometimes miss mines and would love another Eotech.

Sent from my SM-G900T using Tapatalk

[hyperion.excal]

My Eotech 516 never gave me a problem. (Born Oct. 2014)

With a heavy heart gonna be filing out the Return request form Ill be sad to see it go.

My 516 never gave me a problem and this particular one with the 7mm raiser holds its zero even after a few times of taking it off and putting back on.

I tried Aimpoint but I didnt like it. Maybe ill go with PWS idk... I hope Eotech gets their s*** together and be back better than ever.

[Noonanda]

[fallfornoone]

^^^ lol

ok submitted my claim last night. wait to hear back.

question: my sight is spray painted camo, should I leave it or 'clean' off the paint??

[WokMaster1]

Is the 516 part of the recall? I did not see it on the models listed on the EoTech online form.

[Phat Daddy]

Filled out my form, got their email saying I was missing info. and what price I was looking for. Filled it out and put down full MSRP. Got an email with approval and mailing info. Sending it back today.

After lots of reviewing, looks like I'm going with the Trijicon MRO. The thing I like the most is the wide field of view (like The EOTech) you get, not like looking through a tube with the Aimpoint. Should be a pretty easy transition.

[JDay]

Is the 516 part of the recall? I did not see it on the models listed on the EoTech online form.

Every model is being recalled.

[SuperSet]

1. Thermal drift which causes shifts up to +- 4MOA
2. Optical distortion which causes shifts up to 20MOA
3. Moisture seal leak which causes reticle dimming

According to that settlement doc, EOTech currently has or has already developed a fix for #2 circa 2008 and #3 circa 2013. #1 is a design defect that does not have a fix.

I received an email from EOTech today confirming what I wrote earlier.

#1 - Still an issue
#2 - Fixed prior to the EXPS3 series
#3 - Available fix if your reticle starts dimming

[Jeepers]

got mine today for full retail +15

Your refund request has been received and approved

[r8dr rider]

How till they respond? I submitted the RMA last week. No response yet

[JDay]

How till they respond? I submitted the RMA last week. No response yet

Check your spam folder.