Remington 700 Recall

[pterrell]

This needs to be stickied. I'm trying to decide if I want to send it in or upgrade the trigger. I don't really shoot mine all that often tbh.

[Calgunner739]

I wonder if this recall is a condition of settlement(s) from cases addressed in the vid below?...

If so, it's more of a formality than a hyper-sensitive safety issue

I realize these are old vids, and this is old news... but it seems to be connected

[anyracoon]

Looks like I'll order a Timney trigger for my SPS!

[Dirte]

Wait. She owns the gun. Payment was 10 days ago. Why is Turner's withholding her property?

JR

That's my point of view also. Waiting to speak with the manager when she returns from vacation this Tuesday......

At the moment, the guys behind the counter can only say that was their orders from corporate and there is nothing they can do. The guns won't even leave the store until this Thursday. Then they go back to the Turners warehouse to await shipping back to Remington. We'd be lucky to get this thing by Christmas IMO.

They have offered the option of a full refund and free DROS on another one but God know how long it will be for any 700's to hit the shelves again. The whole thing is really quite the debacle. No way we are not going to get screwed to some extent.

She is beyond frustrated. She was more excited about this than she was about getting her first brand new car a few years ago.

[Wrangler John]

Just for fun I submitted the serial number of the bare Remington 700 action I purchased a couple of years ago. It is indeed on the recall list. Good news is that the X-Mark Pro trigger is inside a Zip-Lock freezer bag with a rust preventative disk, stored in my toolbox. It lasted about ten minutes after UPS delivered the action before being swapped out for a Jewel trigger.

Remington's original press release on the X-Mark Pro trigger claimed:

"Since its introduction in 2007, the Remington X-Mark Pro trigger, utilizing advanced technological manufacturing processes and extremely tight production tolerances, may be considered the finest production trigger in the marketplace. . .

"The key components of the X-Mark Pro trigger feature mirror-like surface finishes for crisper trigger pull. Electroless nickel plating enhances corrosion resistance and further improves surface finish. The result is an ultra-crisp feel with no creep."

Yep, I found those advanced technological manufacturing processes all over the thing, love the MIM sear and trigger among the worse, and some really nice hard epoxy retaining the adjustment screws. I found new X-Mark Pro triggers for sale on eBay for $10 and change. There is a kit to upgrade the X-Mark Pro trigger by replacing those high tech MIM parts:

http://www.jardinc.com/index.php?option=com_content&view=article&id=47:700-trigger-xpro&catid=1:700&Itemid=4

Just for giggles I ordered one to tinker with my X-Mark Pro, maybe it won't wind up in the landfill after all.

[Wrangler John]

That's my point of view also. Waiting to speak with the manager when she returns from vacation this Tuesday......

At the moment, the guys behind the counter can only say that was their orders from corporate and there is nothing they can do. The guns won't even leave the store until this Thursday. Then they go back to the Turners warehouse to await shipping back to Remington. We'd be lucky to get this thing by Christmas IMO.

They have offered the option of a full refund and free DROS on another one but God know how long it will be for any 700's to hit the shelves again. The whole thing is really quite the debacle. No way we are not going to get screwed to some extent.

She is beyond frustrated. She was more excited about this than she was about getting her first brand new car a few years ago.

Handing over a known defective firearm that has been recalled due to safety problems, especially unintentional discharge, would expose the retailer to liability. Just think of the case of of recent Toyota and GMC recalls, they know the vehicle has safety issues, sell you one and you happily drive off the lot totally oblivious to the danger. You crash and are injured or die, or some other driver is injured or dies. Maybe you should just let the rifle go back for repairs or cancel the sale. The offer of another rifle or refund is proper business practice, neither the dealer or you are fault.

[pterrell]

That's my point of view also. Waiting to speak with the manager when she returns from vacation this Tuesday......

At the moment, the guys behind the counter can only say that was their orders from corporate and there is nothing they can do. The guns won't even leave the store until this Thursday. Then they go back to the Turners warehouse to await shipping back to Remington. We'd be lucky to get this thing by Christmas IMO.

They have offered the option of a full refund and free DROS on another one but God know how long it will be for any 700's to hit the shelves again. The whole thing is really quite the debacle. No way we are not going to get screwed to some extent.

She is beyond frustrated. She was more excited about this than she was about getting her first brand new car a few years ago.

I've only ever shopped at Turners once. I'll never go back. I went in for a 10/22, paid for it and the dros then walked out after all was said and done. Came back 12 days later and they "forgot" to run my dros. After being upset about that, I tell the guy to run it and he tries to charge me dros again! I show him my receipt and he says it must have been for another rifle. Went back 10 days later and "Oh, you don't have enough proofs of residency". Once I pick up that rifle, I'll never go back in again.

Sent from my DROID RAZR HD using Tapatalk

[prometa]

Handing over a known defective firearm that has been recalled due to safety problems, especially unintentional discharge, would expose the retailer to liability. Just think of the case of of recent Toyota and GMC recalls, they know the vehicle has safety issues, sell you one and you happily drive off the lot totally oblivious to the danger. You crash and are injured or die, or some other driver is injured or dies. Maybe you should just let the rifle go back for repairs or cancel the sale. The offer of another rifle or refund is proper business practice, neither the dealer or you are fault.

The firearm was already sold more than 10 days ago. The waiting period occurs after you buy it, not before. The situation here is more like taking your car in for service, having them tell you it's subject to a recall, you declining repair, and them impounding your vehicle.

The decision to take possession should be controlled by the owner, not by the retailer at this point.

[Wrangler John]

The firearm was already sold more than 10 days ago. The waiting period occurs after you buy it, not before. The situation here is more like taking your car in for service, having them tell you it's subject to a recall, you declining repair, and them impounding your vehicle.

The decision to take possession should be controlled by the owner, not by the retailer at this point.

No offense, but I would suggest that you rethink your position. The purchase is not complete pending the background check, fortunately in this case the recall prevented taking position of a potentially defective and dangerous firearm. In the case of the recalled automobile, if you had a collision with my vehicle due to the failure of a recalled part that you declined to have repaired, I would expect my attorney to sue for gross negligence on your part, and examine the liability of the dealer in releasing an unsafe vehicle. This is not a simple matter of buying a product that has no intrinsic danger associated with its use. Turner's is being responsible in this case. Imagine if that rifle accidently discharged and someone was killed - how does impatience justify the risk?

Not as bad as the manufacturer that had all his inventory seized by a court due to a labor dispute before my order was filled. A year later I received my revolver, then they went out of business. Stuff happens.

[Packy14]

I filled out the form, but I think I've decided to just upgrade the trigger. Not worth the time it will take and my 5R deserves a better trigger anyway, right?

[ExtremeX]

I filled out the form, but I think I've decided to just upgrade the trigger. Not worth the time it will take and my 5R deserves a better trigger anyway, right?

[BANG BANG]

I filled out the form, but I think I've decided to just upgrade the trigger. Not worth the time it will take and my 5R deserves a better trigger anyway, right?

Same opinion, who knows what the turn around time would be

plus I would have to remove my scope

[vintagearms]

$125 timney trigger vs sending back the rifle that may come back someday and eventually may want to upgrade the trigger. It's an easy answer. Replace with an aftermarket trigger.
As a side note, I wonder what would happen if you had a recalled rifle, had them send you a return label, box, whatever, and just sent the trigger only .

[Dirte]

Handing over a known defective firearm that has been recalled due to safety problems, especially unintentional discharge, would expose the retailer to liability. Just think of the case of of recent Toyota and GMC recalls, they know the vehicle has safety issues, sell you one and you happily drive off the lot totally oblivious to the danger. You crash and are injured or die, or some other driver is injured or dies. Maybe you should just let the rifle go back for repairs or cancel the sale. The offer of another rifle or refund is proper business practice, neither the dealer or you are fault.

I'm not blaming Turner's per se. I would expect any corporate business to respond this way, it's the nature of the beast. However, I do think that response is wrong in this particular situation.

This situation is really nothing like the Toyota/GMC thing though. We're not oblivious to the danger. We're aware of the risk, and willing to accept it, and will acknowledge that in writing if need be. Additionally, once the rifle is in our possession, I can completely eliminate the issue by replacing the trigger and we can move on with our life. I can't re-engineer a car though.

It's not really a matter of patience either. This is no small delay, we're talking about a minimum of several months if this thing goes to the factory. We have no other long distance type rifle so its not like she could just play with something else in the meantime. She wouldn't be able to shoot/practice the entire time. She spent weeks researching the various makes and models and decided on this one in particular for a number of reasons. So getting a different one, like a Savage or something, is not really an option either.

[GJC]

I just bought a Timney 510 for mine