San Bernardino

[PSLguy]

Sent an email 2 to the County weeks ago regarding the new application link not working. Received no reply.

Today I called them. They lady that answered stated their system is still down and that it will likely take 2-3 months for them to begin accepting new applications.

If they told you they are pausing the acceptance of new applications, this would seem to be a positive development for the justifiably nervous people awaiting their recent renewals.

Working through the backlog first to avoid folks timing out with DOJ and having to start over seems very prudent. This seems like a likely course of action for them.

Having said that, if it was a data breach or ransomware attack, step #1 doesn't include re-starting operations. Attorneys take over and lead the show. At that point all goes quiet. SO staff are gagged and can say nothing until Legal investigates, works the issues and provides guidance. If there was a breach, there are legal issues with personal info, credit monitoring, contracts with agencies to protect those exposed, blah, blah.... All this takes time.

For those of us who have experience with this SO and their staff for decades, just know they are outstanding people who have worked hard to put CCW's in the hands of their residents, LONG before it was in vogue. For over 20 years their only required good cause has been "personal protection for myself and my family". That's it. Nothing more.

I know it sucks and is frustrating. SBCSO is stand up on CCW and will fix this.

[Notpc]

They are now acknowledging they have an issue. From the SBSD CCW website.......

Notice: The CCW Program is currently down. It is unknown at this time when it will be back online. We apologize for the inconvenience.

https://wp.sbcounty.gov/sheriff/ccw-faq/

[pincheperez7]

Couldn't agree more. I have a interview set for mid June and can't get confirmation if it's still a go. The Victorville location is about 2 hours roundtrip for me and unfortunately that's where my appt is.



Has anyone gone to a previously scheduled CCW interview since the ransomware attack in April?

I just went two weeks ago, they will just take your papers and your money and tell you to leave, that they will contact you to come bacl for BG in about 3 months.

Sent from my BE2026 using Tapatalk

[Lady Ruger]

I just went two weeks ago, they will just take your papers and your money and tell you to leave, that they will contact you to come bacl for BG in about 3 months.

Sent from my BE2026 using Tapatalk

BG?

[SQUIRREL-155]

They are now acknowledging they have an issue. From the SBSD CCW website.......

Notice: The CCW Program is currently down. It is unknown at this time when it will be back online. We apologize for the inconvenience.

https://wp.sbcounty.gov/sheriff/ccw-faq/

Seems to me like SB County should now just be referred to as a "May Never Issue" county.

[Jeepergeo]

?Just wait??! Wait to exercise our rights? That?s the most ridiculous thing I?ve heard.

They?ve taken the responsibility to handle the CCW process and due to their negligence they are unable to do so. Where is business continuity? If they can?t process, there needs to be an alternate process. CA penal code even states that police departments can do this.

To be clear, I don?t believe the frustration is with the front line folks like office admins and sheriffs in particular. Rather with the organization and its leadership. There?s another way, they just don?t want to do it or have anyone believe it?s possible because it?s more work for them. It?s simply unacceptable.


Sent from my iPhone using Tapatalk

Sheriff Dicus is about as 2A friendly of a Sheriff as you will find in California.

[hazmat801]

Not pointing the finger at Dicus, definitely respect his support of CCW.

However, if the organization is in fact supportive, why then do they provide no other options to continue CCW processing when they exist? You can be sure they?re still processing payroll and patrolling the streets. Sounds like they are ?in support? of CCW when it?s convenient.

https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=26155.&nodeTreePath=9.4.6.4&lawCode=PEN

Instead, there?s mixed / conflicting information provided (if any), ranging from 3-6 mo to ?unknown.? This is simply unacceptable.


Sent from my iPhone using Tapatalk

[Lady Ruger]

Sheriff Dicus is about as 2A friendly of a Sheriff as you will find in California.

I don't think anyone is questioning his stand.

They are questioning the lack of information and progress solving the issue.

[Notpc]

They should at least be petitioning the DOJ to allow extensions for those that have turned in the renewal paperwork and money.

[NorCalBusa]

Begs the question why don't agencies pool their resources for CCW processing? Instead of every agency needing their custom way, agree on one that works and turn up the volume. Pool workers for each stage of the process so they become expert at it.

The respective Sheriff gets a packet and has the final sign-off or, may choose to delegate that. Having 236 wild geese up and down the state, trying to fly in formation, isn't going to get it done.

[BigMac90660]

Ransomware attack? Led by Bonta?

[Jeepergeo]

I don't think anyone is questioning his stand.

They are questioning the lack of information and progress solving the issue.

Hazmat801 specifically pointed to the organization and leadership. Dicus is the leader of the organization. The buck stops with Dicus.

I suspect it is a matter of priorities, and while it sucks, the CC program is not the top priority. I'm pretty confident that a fix or workaround will be in place soon.

[Lady Ruger]

Hazmat801 specifically pointed to the organization and leadership. Dicus is the leader of the organization. The buck stops with Dicus.

I suspect it is a matter of priorities, and while it sucks, the CC program is not the top priority. I'm pretty confident that a fix or workaround will be in place soon.

Yes the buck stops with him. That does not mean he is anti-CCW. It means at this point it looks like no one gives a rats ***** about getting the CCW system back on track. It has been over two months and still nothing positive out of them.

The can access emails. They need to start updating people!

[SQUIRREL-155]

Yes the buck stops with him. That does not mean he is anti-CCW. It means at this point it looks like no one gives a rats ***** about getting the CCW system back on track. It has been over two months and still nothing positive out of them.

The can access emails. They need to start updating people!

^^^THIS!!!^^^

[hazmat801]

Yes the buck stops with him. That does not mean he is anti-CCW. It means at this point it looks like no one gives a rats ***** about getting the CCW system back on track. It has been over two months and still nothing positive out of them.

The can access emails. They need to start updating people!

YES!

Unfortunately because they don?t give a **** about getting CCW back up and on track, we?re only able to vent; we?ll hear something when it?s convenient for them?

This situation can only be described as incompetence on their part. IT disaster recovery aside, if they can only do things digitally and lost ?everything? then all records of existing CCW holders will have been lost. I?m doubt this is the case.


Sent from my iPhone using Tapatalk