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None of the following is an endorsement of the current system.If the first available appointment is in April 2023, there is no need to show all unavailable Dec 2022 to Mar 2023 days. Jump straight to the first available day in April and let the user make their choice. If an earlier day becomes available, then show it on the calendar. ATM, having to scroll though several months of unavailable days till reaching the first open spot is a terrible UX concept. At the very least, make a new button, call it 'Find earliest appt'.
Yeah, it's sub-optimal and it's a bit kludgy, but it works.
To fix it:
-Costs $$$$$
-Costs time
-Overrides planned program changes in the pipeline
-Creates opportunities to screw up
-Will create more issues which will make others unhappy.
-Doesn't improve the system in a substantive manner.
Best.Comment
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It's a clear design flaw, not really expensive to fix, creates much better UX and can be easily included into the next sprint. However, the companies, once secure the government contracts, forget about the competition and product improvements. That's why a good chunk of the government information systems is still based on the last century technologies.None of the following is an endorsement of the current system.
Yeah, it's sub-optimal and it's a bit kludgy, but it works.
To fix it:
-Costs $$$$$
-Costs time
-Overrides planned program changes in the pipeline
-Creates opportunities to screw up
-Will create more issues which will make others unhappy.
-Doesn't improve the system in a substantive manner.
Best.Comment
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It's a clear design flaw, not really expensive to fix, creates much better UX and can be easily included into the next sprint. However, the companies, once secure the government contracts, forget about the competition and product improvements. That's why a good chunk of the government information systems is still based on the last century technologies.Comment
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Permitium LLC sells their online services and software, not consulting services for the client's software. In other words, they are not your contractor fixing your homegrown solution. They offer their proprietary software for rent. It's a complete different scenario.Comment
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Sir, this is a Wendys.Comment
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05/25 - submitted renewal app
07/12 - email requesting training cert
07/13 - uploaded training cert
07/21 - permit expired
07/26 - emailed OCSD asking for status
All I need to do is payNRA Endowment Member

Comment
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3-28-22 initial application
3-28-22 input docs providing residency, good cause
4-11-22 providing more Docs proving Good Cause
4-18-22 told to proceed w/ LiveScan & CCW Class
4-23-22 CCW Class & LiveScan Evans Gun World
5-15-22 sheriff interview (10 mins, spoke over good cause), was told I was approved pending LiveScan
7-27-22 text message and email saying I was approved !Comment
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April 12, 2022 - Initial Application, 2 forms for proof of residency, DL
April 14 - Added additional requested information
April 15 - Live Scan Initiated (CA/Federal Finished same day)
April 22 - Completed/Uploaded Training (Was asked to do this before the interview, same with the live scan)
April 30 - Interview/uploaded live scan form
July 22, 2022 - Firearms completed
July 23 - Paid for permit over the phone
July 28 - Received in the mailComment
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3-23-22 application started
first interview date was late September. then moved up to mid June
submitted requested documents, plus good cause information
5-19-22 did live scan
6-21-22 interview, before court ruling, so good cause was discussed
7-22-22 training, submitted training cert, got an email saying live scan results are not in
7-29-22 email saying application approved, need to pay and have card mailed outComment
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3-23-22 application started
first interview date was late September. then moved up to mid June
submitted requested documents, plus good cause information
5-19-22 did live scan
6-21-22 interview, before court ruling, so good cause was discussed
7-22-22 training, submitted training cert, got an email saying live scan results are not in
7-29-22 email saying application approved, need to pay and have card mailed outComment
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@mountainmark, congrats! I just had my interview today. I was told unless Livescan shows something we don't know, I should be GTG. They told me to go ahead and take the training now and upload the cert within 2 weeks, max 3 weeks from today. I see you didn't do the training for a month until after the interview. I wonder why they are pushing the 2-3 weeks for training, wonder if the training requirements might change in light of SB918.
They said the livescans from May are now being processed so prob another 3-4 more weeks for mine to clear. I submitted it on 6/1.Comment
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@mountainmark, congrats! I just had my interview today. I was told unless Livescan shows something we don't know about I should be GTG. They told me to go ahead and take the training now and upload the cert within 2 weeks, max 3 weeks from today. I see you didn't do the training for a month until after the interview. I wonder why they are pushing the 2-3 weeks for training, wonder if the training requirements might change in light of SB918.
They said the livescans from May are now being processed so prob another 3-4 more weeks for mine to clear. I submitted it on 6/1.Comment
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