This may present bigger problems.
The program limits the ability to apply for renewal earlier than 30 days from expiration. Thirty days out, the application is submitted and fees are paid. (In the past, fees were not collected until the issuance date.) The new system even terms these licensing actions as "products".
Arguably, upon proper submission and payment, the SSD has contracted to act upon the renewal prior to expiration (one cannot "renew" that which is "expired"). Moreover, what you are purchasing is a two-year renewal. If the SSD does not renew until after the expiration date, then it would appear that they must issue the renewal with an effective date as the date of receipt. To backdate the renewal to the expiration date (ignoring the time the applicant couldn't carry due to expiration) results in paying full price for a 24-month license, but receiving a 22- or 23-month license.
If one were to pay in advance for a full tank of gas, and then receive 3/4 of a tank, one might believe they have legal recourse against the vendor. This situation seems no different.
Best.
The program limits the ability to apply for renewal earlier than 30 days from expiration. Thirty days out, the application is submitted and fees are paid. (In the past, fees were not collected until the issuance date.) The new system even terms these licensing actions as "products".
Arguably, upon proper submission and payment, the SSD has contracted to act upon the renewal prior to expiration (one cannot "renew" that which is "expired"). Moreover, what you are purchasing is a two-year renewal. If the SSD does not renew until after the expiration date, then it would appear that they must issue the renewal with an effective date as the date of receipt. To backdate the renewal to the expiration date (ignoring the time the applicant couldn't carry due to expiration) results in paying full price for a 24-month license, but receiving a 22- or 23-month license.
If one were to pay in advance for a full tank of gas, and then receive 3/4 of a tank, one might believe they have legal recourse against the vendor. This situation seems no different.
Best.
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