Sacramento

[raysmith925]

I had my appointment on 1/26. After the interview I was given the pre-filled out Live Scan paper. I was told that it should only take about 10 days to receive approval so I should just wait to do the Live Scan since it is non-refundable. He did say I could do it before it I wanted to risk the $$$. After 30 days of waiting I decided to just go ahead and get it done to get that ball rolling and hope for the best. I am assuming they are going through the backlog of renewals before getting to new apps which is delaying the approval email.

My initial appointment was 1/26, and I haven't received confirmation of approval yet, I was curious if anyone else that had an appointment around 1/26 has received their approval email yet?

[Dvrjon]

My initial appointment was 1/26, and I haven't received confirmation of approval yet, I was curious if anyone else that had an appointment around 1/26 has received their approval email yet?

This seems too long. Call or email the office and ask for status.

[trapped]

I am also still waiting.

[Drivedabizness]

Just came back from renewal.

Jan 22: Submitted Application
Feb 22: License Expired
Mar 9 (Today):
-11:31 -- Received email from Sac CCW reviewer stating they were finalizing review, but, because they were still using paper licenses, only three guns were allowed. Which of the five I submitted did I want to omit?
-12:29 -- Was able to respond with email and identified guns to be removed.
-12:45 -- Received confirmation email that license would be ready for pick up between 1:30 and 4, today.
-1:25 -- Appeared at the offices for issuance.
-1:45 -- Walked out with new license (The Permitium system wasn't printing, so the deputy typed it on the old system and printed it out).

What I learned:

1. New Licensing System. The Permitium system is almost completely FUBAB. (Fouled Up Beyond All Belief).

2. The ability to add documents after submittal WORKS!!! When I submitted my application, I printed out the submitted copy. None of the background items were recorded on the form, and some of the questions had the wrong answer. Using the upload feature on the Order Tracker, I submitted a statement with itemized corrective information, and it appears to have worked.

Also, using the same Order Tracker process, I added two guns after initial submission bringing my total to 5. SSD's contact with me requiring me to drop two proves the information got through and was applied to the application after submittal.

3. System Glitches. As a part of the review, the deputy entered into the Permitium system that I needed to drop two guns, and the application would pend until I provided the information.

The Permitium system sent me an e-mail stating that my background investigation had revealed I had a, "pending charge that requires additional investigation." I needed to go the Clerk of Courts to get a disposition and bring it to the SSD office in a sealed Clerk of Court envelope.

The Permitium notice stated the "offense" was, "We've completed processing ...You need to decide which two guns to drop."

Essentially, the system is buggy and takes any recorded point of delay or request for information as an outstanding court charge.

I contacted the deputy by email, and she asked that I forward the email to her, as Permitium has been telling them that this issue was fixed.

4. When to disclose. Talked briefly about the "when to disclose" issue, and the deputies told me that Sac Sheriff enters our names into the "known persons" file (right along with the other criminals). The DL search doesn't automatically interface with this, but any law enforcement agency that searches you in the file will return a CCW license. I asked, "CHP, too?", and was told (with eyes rolling), "Yes, if they even bother to check."

So, armed or not, if you are stopped, there is a probability that running your name through the system will disclose your license to the officer. If you haven't previously told the officer that you have a license, but no gun, they may have some concerns. Proceed at your own risk.

5. Lamination. The license lamination material is designed to be used to cover ID badges, and has a slit in it to accommodate a clip (NOT a magazine...).

The clip slit runs across the edge of the license, so the paper is exposed to the elements. Trimming the license to fit wallets may cut through in a way which could de-laminate the document. (First World Problems)

6. 3 guns, not 5. As noted above, I was contacted to drop two of the five guns on the application. The paper license only carries 3.

7. Staff The staff continue to be positive and supportive. They are making the system work in spite of its shortcomings.

Assuming this is all true someone should politely suggest that Sheriff Jones ask for accountability from his vendor. And quick!

[Dvrjon]

Assuming this is all true someone should politely suggest that Sheriff Jones ask for accountability from his vendor. And quick!

"Assuming this is all true?"

Oh, I left out one other thing.

The date of issue is the new start date, and the expiration date is a full 24 months out.

[raysmith925]

This seems too long. Call or email the office and ask for status.

I sent an email inquiring about the status of my application, and received the below response from them this morning.

"We apologize but CCW Staff is unable to personally answer emails/telephone calls due to our work backlog. Please refer to the attached list of frequently asked questions for your response. Thank you for your patience."

http://cloud.tapatalk.com/s/58c6c7d56e0ca/FAQ%27S.doc

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[Mansu]

I am on Day 50 of my renewal and it is still processing...I have given up all hope at this point. I ask that god have mercy on my soul and that I am taken quickly. (Is that too dramatic?) But in all seriousness has anybody waited any longer than 50 days???

[jimmie_dimmick]

When I picked up my issuance permit a couple of weeks ago, the officer assisting me stressed emphatically to start my renewal early and to get it in 60 days before it expires. Sounds like even though they have attempted to speed up the process of renewal by making it an automated process, it is still causing a backlog during review/approval.


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[Big Ben]

I am on Day 50 of my renewal and it is still processing...I have given up all hope at this point. I ask that god have mercy on my soul and that I am taken quickly. (Is that too dramatic?) But in all seriousness has anybody waited any longer than 50 days???

I submitted my stuff on 1/23/17, and was contacted about my renewal on 3/9 -- that's 45 days. Because pick-ups are only allowed on Tuesdays and Thursdays within a certain window, I wasn't allowed to pick up my permit until this morning. A total of 50 days from submission to permit in hand.

When did you submit your package online? Was it complete?

[Mansu]

I submitted my stuff on 1/23/17, and was contacted about my renewal on 3/9 -- that's 45 days. Because pick-ups are only allowed on Tuesdays and Thursdays within a certain window, I wasn't allowed to pick up my permit until this morning. A total of 50 days from submission to permit in hand.

When did you submit your package online? Was it complete?

I submitted 01/23/17 at 7:30am, it was complete. I hate to call them since they are so busy but I may have to.

[Big Ben]

I submitted 01/23/17 at 7:30am, it was complete. I hate to call them since they are so busy but I may have to.

The guy that helped me out this morning says their working through the backlog, but it's still pretty deep.

Another thought, I think they are assigned to an individual to process the batch, and one processor may be a little faster than another. It's reasonably possible that two people submitting on the same day and time could be separated by a week or more by the time the processors get to them. I don't know that the system works that way, but it's possible.

Either way, I'd give it a few more days, but it's up to you. If you don't hear by the end of the week, I'd give them a call.

[Codez]

Long Delay -- possible Yahoo email issue

Several posters have mentioned waiting abnormally long lengths of time waiting for the Sheriff's DOJ/determination email to arrive. My solution was to call and the officer that I spoke to determined that my yahoo email address had blocked their email. While on the phone, he attached the determination letter as a pdf file and emailed it to me - and it came through instantly (nice service from a very busy office). I checked my junk email folder and there was nothing from the Sheriff's office. I was informed that there have been other yahoo email address issues, though not many.

So, it may be a good idea to follow up with a call. You never know, they may pick up and be able to help out.

[ryatcguy]

2/1 and the website shows its still in processing. Looks like many are in the same boat. Hopefully we hear soon.

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[quiet-wyatt]

I submitted online on 2/3. Received confirmation email 3/14 - Picked up CCW this morning...

[DS94901]

I submitted online on 2/3. Received confirmation email 3/14 - Picked up CCW this morning...

please clarify because you can't possibly mean your entirE application start to finish took only one month and 11 days, right?