Please DONT GO TO ACES PAWN SHOP

[robledor]

Tell me again why I have never had any issues with any other FFL before?? I have used many other FFLs and have never had a problem with any of them..tell me why? Most of you have never even met me in person..look at my transaction record here that should also speak to my defense

[golfish]

OP, you really need to stop....just some friendly advice.

.

Or not........

[Wordupmybrotha]

I'll be Judge Judy.

JJ: Did the receipt for the lock say no refund?

OP: yes

JJ: Case closed. No refund for you.

[acespawnshop]

Nope nope nope.
#1 your employee forced my dad to purchase the lock even after the fact that he had told you we had a safe both at home and portable lock....

Perfect maybe he deserves a raise at his next evaluation, as you stated you did not have them when you started your background check,

#2 i never said it was my tranfer. Always said it was my dad

No but you portrayed it as such here on Calguns and I wanted to clarify for everyone since you're clearly omitting pertinent information to the topic.

#3 your employee started to be an a**hole with me and we never started to argue it never got to that point you liar.

Sure...you did wait for me to talk with you, then you chose to argue when I asked what you were waiting for all the while while dealing with my current customer, who by they way had plenty to say about your behavior after you two left the store.

#4 are transaction was done after you deliver the gun....what I do with the lock after that IS MY BUSINESS. If I want to return it its up to me... hence you do cash only. You already are looking to scr*w people. But I should already know that you run a pawnshop that says enough about you.

You're right it is your business what you do with your lock after purchase, what is not your business is if I choose to return them and refund them or not. And you can re-read those reasons that I gave above. The cash only policy exists for a variety of reasons on firearms transactions but since inquiring minds want to know here you go. CA gets to keep the DROS Fee, FSC Fee and sales tax collections when necessary. We keep our fee. Credit card processing fees are paid regardless where the monies are going at the end. We do this so we can keep costs to a minimum and thus our fees at a minimum. Don't like pawn shop owners much huh? You must really hate the show Pawn Stars too.

#5 I took my portable safe with me that meets Komiefornia requirements... what you should have done was returned my 5 bucks and we would have been on our way. And you were the one that made contact with me meanwhile you were talking to the black guy... YOU SPOKE TO ME... I was patiently waiting for you. But you had already made up your mind to argue with me.. have you never heard the customer is always right?? Perhaps you should learn from Dave at shoot so cal how to run a business with actual customer service. And I hate your attitude you are not doing anyone a favor or a public service it is your job as an FFL. If you don't like it then give it up. That goes to show that you are willing to loose a customer over 5 bucks and you were the rude one the fact that I corrected your employee and you did agree with me on that point made you look like a fool and that was what made you mad. Don't worry we are never going back thanks Chris

You had the portable one after the fact and after it was DROSed. Not the same thing sir. Yes, I asked why you were waiting as I had no clue what this issue was going to be about because I was helping other customers at the time and figured if it was a quick question I could answer and get you on your way. Its called multi-tasking and some of us are capable of doing such a thing. Have I ever heard of the customer is always right? Yes, but in most cases they usually do not have the whole picture hence why I was willing to have a discussion that you clearly did not want to have part in. Lose a customer over $5.00 Nope I lost you over $1.50 profit on the lock, fine by me. About the magazine and the safety demo you said that he told you that and INSTANTLY I told you he was wrong. What more else can I tell you there. I wouldn't bring Dave into this one. Enough said on that topic. We're quite friendly with each other here on Calguns. You need to educate yourself as to what I have to do as an FFL. I have no requirement to do your online transfers. No FFL must do those so you're quite mistaken there. We do offer those services however to help those who wish to purchase online and try and make it simple, quick and cost effective as possible. Clearly you've got an issue with me and that's fine man. I really am not going to lose sleep on this one. Like I said and others have clearly said before I even chimed in on this thread we're pretty darn good at this whole FFL thing. So its not going to bother us one bit.

[robledor]

Good for you Chris. We will have to agree to disagree about your business practices. Trust me I don't have a problem with you, if I did you would see me in person rather than Calguns. God bless you. Thank you.

[acespawnshop]

Once again go back and look at the footage.

That would make for some pretty entertaining youtube content, however that's not going to happen. Would be funny though.

You never once gave me a chance to explain to you or show you the receipt

Again asked you four specific times if you read the receipt and customer agreement. You didn't care.

....you had it in your mind to argue with me never even give me the chance to speak then when I told you had 2 strikes when your employees give out wrong info you lost it...then you said "im the FFL"

NOPE you only asked for my name after you said you're going to go all yelpy-delpy and become a professional critic online. And I told you my name, title and the fact that I was the FFL holder and licensee. This was all after but remember how you like.

yeah you run your shop more like CA DOJ than someone doing a "public service" this is perhaps what really really upsets me... how do you think you are? Sit down boy and eat some humble pie... you are not the only FFL in the area and if you don't make enough money raise your price...the only reason why this gun went to you was because the seller had you on file and my father did not want to make it hard on the seller since he wanted to ship the gun. You should re watch the tape and learn from your mistakes. You lied about me yelling at you....you were talking to the black guy then you told HIM to wait and you began addressing me.never did I do something to call your attention or worse yet interrupt your transaction with him...

So your issue here is clearly with the California laws and not those who have to comply with them or face fines and or revocations of licenses or penalty of jail time. Your right I did ask what you needed while helping my other customer. It was a good point in HIS transaction where I could pause and answer a quick question. He was quite nice to lend his time so you could tell us how we do not know the laws and such. This was quite the conversation after you left.

You should heed the advice of the others and quit while you're ahead. But since you were all bent on flaming us online I feel like I have the right to chime in here and let folks know both sides here.

[robledor]

You Do have a right to say your side of your story absolutely. I also have a right to become a professional internet critic and express my transaction with you. Once again I don't have a problem with you only your business practices. I do my reviews as my public service to make sure someone else won't have a bad experience like mine and avoid headaches by going to FFLS like you when they can go to shoot so cal and have a great day

[Rob454]

There are a lot of dealers make you buy a lock. Even tho you have a safe. I have encountered both types of dealers. When it comes down to it, I'm happy that I got the firearm.

Also about the LCM's...they are illegal. Just can't be cited/arrested for them at this time.

i got a slew of these $5 gun locks. ive had to buy locks before. Not the end of the world. I could care less if they told me i need a gun lock and i had to buy one. Like you i encountered some who said you dont need it some who said yo do. Fine whatever just throw it in the box and ill be back in 10-12 days.

Id like to hear the shops version of their “Assholish behavior” There is usually a different version from the “customer who is always right “ version of the story

Nope then tell me why I have never had an attitude with Dave over at shoot so cal or with many other FFLS. ONCE AGAIN ITS NOT ABOUT THE 5 BUCKS. ITS ABOUT THE ATTITUDE. Do you not comprehend or understand? We will always have FFLS we need GOOD FFLS not bad ones to stay. Also there will always be someone to start a business if they see the opportunity.

Whenever someone gives me a lot fo attitude I simply do one thing. Walk, hang or get up leave and go elsewhere. if the FFL is that bad in their customer service you have every right to be upset. I still think tht going online and flipping out over their attitude is a bit much…But i wasnt there. but thats the internet today you can say what you want about someone……. would still liek to hear the shops version. nothing against you but lets be fair here.

[SkyHawk]

I do my reviews as my public service to make sure someone else won't have a bad experience like mine and avoid headaches by going to FFLS like you when they can go to shoot so cal and have a great day

Well, you're doing a pretty lousy job at it. Putting this psychopath OP on my ignore list so I never end up accidentally doing business with him.

PS - I'm doing my public service by sharing this link

https://www.calguns.net/calgunforum/profile.php?do=addlist&userlist=ignore&u=204722

[acespawnshop]

Scroll on up. Grab your popcorn and hear the shops side of the story.

[robledor]

Haha you are pretty funny Skyhawks well played. Too bad I made it to your naughty list...maybe Chris should give you a kiss after all this ordeal. Life goes on and I'm tired of this ACES nonsense. Everything is already discussed and to further prove my point just look at those reviews that Aces has compared to Shoot so cal. But I'm a "Psychopath" lol God bless you all I'm even chuckling in astonishment now.

[Sequencer60]

I've done business with Aces a few times, never a problem.

[acespawnshop]

I've done business with Aces a few times, never a problem.

Thanks ! Free gun lock for your next time you need a transfer.

[robledor]

I got about 20 Chris if you want them for free so you can give them away

[BigPimping]

Five dollars for a lock? That's chump change.