UPS Lost Rifle

[FourT6and2]

"Hold for pickup." Those three little words will save you countless headaches with UPS and FedEx. Yeah, stuff still gets misplaced and rerouted through Kenya but sooooooo much better than praying its on the porch when you get home.

Can't hold for pickup. Sender has to do that. And in this case the sender was the manufacturer.

[ptroxx]

Can't hold for pickup. Sender has to do that. And in this case the sender was the manufacturer.

Im curious is your address and the other address it was found at close to the same >? ? ?

Was the package opened up ?

How long had it been at the other location ? ?

[noozeyeguy]

Actually the recipient can intercept a package and have it held for pickup with either carrier. Only works with ground shipments though I believe. You can also request the shipper send it to the company pickup location and call you when it arrives. I have done both, with both UPS and FedEx. Postal service unfortunately does not offer this.

[FourT6and2]

Im curious is your address and the other address it was found at close to the same >? ? ?

Was the package opened up ?

How long had it been at the other location ? ?

Addresses are not similar. Same street, but the numbers are not close enough to be confused. It was there for about 3 hours.

Actually the recipient can intercept a package and have it held for pickup with either carrier. Only works with ground shipments though I believe. You can also request the shipper send it to the company pickup location and call you when it arrives. I have done both, with both UPS and FedEx. Postal service unfortunately does not offer this.

I've had shipments held for pickups before. With FEDEX, you MUST wait until the driver ATTEMPTS a first delivery before they will hold it it at a retail location. And with UPS, not all shipments can be held at location by the RECIPIENT. I tried the other day. In this case, only the sender could do it. I could have called the sender (manufacturer) and asked them to contact UPS and have it held. But I didn't.

[Victor Cachat]

Ok, so I got ahold of someone at UPS. They got ahold of the local supervisor. And he called me. While I was on the phone with him, he said he would track down the driver and get him to "retrace his steps" to see where he left the package. As he was on the phone with me, I saw the UPS truck drive by. So I ran out and flagged the driver down.

The driver came up to my front porch and said he "thought" he left the package right there, behind a column on my porch. "But wait," I said, "someone signed for it. If someone signed for it, then why would you leave it on my porch?" So he thinks for a moment and then runs on down the block (I live in a city). 5 minutes later he comes back with my package.

He delivered it to the grocery store a block away...

So, my upper is safe and sound. Driver made an honest mistake. Package was probably lumped together with a bunch of other deliveries for the store.

In the future, if the seller allows for delivery notes, write: "Do not leave at Grocery Store. Please read address on residence."

[six seven tango]

....With FEDEX, you MUST wait until the driver ATTEMPTS a first delivery before they will hold it it at a retail location...

They must have changed something recently because just last week I had 2 separate shipments held as soon as I got tracking numbers.

[SB1964]

What good is a threat with no teeth? Call the ATF, they'll ask for a serial number, C'mon guys. OP, sorry it's not there, hope it shows up. Maybe a lazy neighbor grabbed it & will walk it over. Don't bother with the ATF it's useless.

[Islander888]

Call the shipper and tell them you never received your package. They will open a claim and you'll get a refund.

[Lightstrider]

My LaRue is on the way back with the second barrel... *gulp*

[Eddie1965]

It happens to me often; my street is Jasmine and the next street over is Jackson. USPS mixes up my mail all the time with the house with the same number. Luckily it hasn't been any firearms or packages. I usually drop off his mail when I get it and he does the same for me.

[Steve_In_29]

I have had items show as "out for delivery" but not show up until the next day.

[noozeyeguy]

They must have changed something recently because just last week I had 2 separate shipments held as soon as I got tracking numbers.

Yep. I had two about three weeks ago; the 2nd-day-air package wouldn't let me change anything, the regular ground-service shipment was rerouted by me without issue as soon as the shipment physically made it into the system (i.e., more than just a label created).



Regardless, glad it worked out for you, OP.

[C.W.M.V.]

It happens to me often; my street is Jasmine and the next street over is Jackson. USPS mixes up my mail all the time with the house with the same number. Luckily it hasn't been any firearms or packages. I usually drop off his mail when I get it and he does the same for me.

Lol, the least two streets on my route are Arthur and Adoline and have identical numbers. I won't lie...it's a pain to keep straight at times.
No one is perfect, USPS/UPS/FEDEX carriers are all human and after delivering a thousand houses the numbers all start to blend together.
But that being said your doing it to yourself. Every time you do your carriers job you are enabling him to continue screwing up. Call, complain, and be angry about it. Make him do his job!

I have had items show as "out for delivery" but not show up until the next day.

From which service?
If USPS its ultimately because postal management is the worst of the worst of bureaucratic retards. Think of a group of monkeys trying to inseminate a doorknob.

[BarackOSAMA]

Dude...F the UPS.

One time as I was expecting an AR upper...I was sitting in my living room just watching tv when I thought I'd get some fresh air so I was exiting my house. I opened the door and the UpS guy was just placing a note on my door saying he attempted delivery. He DIDN'T EVEN KNOCK. And I have a loud door bell! Plus he didn't have the package on him. He ran back and grabbed my package and brought it back to me. What a dolt.

[JazzyJames]

I work in the shipping industry. The ATF has nothing to do with this nor will it get anywhere with UPS. The procedure when you call is generally they reach out to the driver and ask him where it was delivered. They will always say they left it at the correct address. Next step is to open a lost package investigation. The procedure with UPS is the shipper has to open the investigation not the receiver. Sometime if you speak to the right person at UPS they will let the receiver start the process. Try that first then reach out to the shipper and have them do it. The investigation takes about a week. Likely there are two things that happened. The driver stole it (happens more than you think) or it was delivered to the wrong address.

This actually happened to me with an upper. It was never found. Daniel Defense received the insurance claim for the upper and shipped me a new one within a week. Someone got a free upper out of it most likely the driver or one of his friends.