Optics Planet BS

[lavgrunt]

Hey everyone,

I just want to address a few of the issues some of you seem to be having with our ordering and return policies. First, to OP 11B, as another member mentioned, we cannot accept a return for a rifle scope that has been mounted. If you can PM me your order number and RMA number, I can go talk to returns and see what I can do to help out. We do our best to provide you with as much information as possible so you can make the correct choice when buying a scope from us. If you ever have a question about which scope will work with your firearm, please contact us and one of our product specialists will lend a hand.
As for our inventory, I want to reassure you that we carry the items listed in our store, although it does happen from time to time that we run out of stock, at which point we do everything in our power to get the backordered item to you as quickly as possible. We have a huge warehouse with the hundreds of thousands of products we carry, which you can see here.
If you're concerned that the product you're looking for may be out of stock, please give us a call and we can double check our inventory to make sure your item is shipped immediately.

We care a great deal about your experience with us, and as a gesture of good faith I can offer 6% off your next order with coupon code 50e8909, which is good through a week from today, so it expires on July 15, 2011. Hopefully the discount, along with free S&H on most orders over $29.95 and our already low prices will convince you that OpticsPlanet is concerned with your satisfaction first and foremost.

If anyone has a question for me about our ordering and shipping process or the status of an order, feel free to send me a PM and I'll make sure to put you in contact with the correct person.

Regards,
Brian
Optics Planet
marketing@opticsplanet.com
800.504.5897
http://www.opticsplanet.com

Thanks for the post, Brian........Welcome to 'CalGuns' !!

As I stated, I have dealt with OP in the past with no issues..........I hope things work out for others posting their issues with your company !!!

[Steve-O]

Sorry to hear about those with issues regarding Optics Planet. I have used them on several occasions and have always been completely satisfied with the results.

[patriot_man]

They're a big distributor. There's gonna be f-ups more often then the small stores that only get a couple orders a day. People get lucky, some don't.

[redcliff]

So Brian, when is that "realtime" inventory system that you've been talking about for the past year going to finally be implemented? Your "backorder" problem is not a "time to time" issue. If that were the case, Optics Planet would not be notoriously known throughout the internet for this.

Agreed. While I give Brian credit for posting here and thank him for the discount code, I still won't be orderring from them until they get a real time inventory system in place. This isn't 2001 anymore, almost all the major players (Brownells, Midway USA, Amazon etc) have real time inventory systems.

[sniper4usmc]

Coupon code 50e8909 dont work for me(amazon payment checkout),,it that code only for 11b???

[guns_and_labs]

We care a great deal about your experience with us, and as a gesture of good faith I can offer 6% off your next order with coupon code 50e8909, which is good through a week from today, so it expires on July 15, 2011. Hopefully the discount, along with free S&H on most orders over $29.95 and our already low prices will convince you that OpticsPlanet is concerned with your satisfaction first and foremost.

Thanks, but can this be used on existing orders on backorder? I'm still waiting for my JPoint...

[dhyayi]

Coupon code 50e8909 dont work for me(amazon payment checkout),,it that code only for 11b???

this coupon code doesn't work either

[762.DEFENSE]

Said to hear that you had a bad experience, maybe disputing the CC Charge is the only option you have left at this point.

I've done business with OpticsPlanet.com quite a few times and never really had an issue.

[Bruce]

Do I really need to ask the question? lol Planned on using bubble gum or something?

http://www.trijicon.com/na_en/products/product1.php?id=ACOG

You might note that the mount is built in. No bubble gum is required.

[Roddd]

I've only had good experiences with them. I might reconsider next time though after hearing some of these stories.

[The War Wagon]

For scope rings or a flashlight? MAYBE... But they've always struck me as just 'barely above hokey' as a retailer.

With so many good, DEDICATED firearms/accessory sellers out there - brick & mortar and internet - why buy a RIFLE scope, from people who sell telescopes & binoculars? I'd rather work with someone who actually understands the end use of what I'm buying from them, and can advise me accordingly.

[SAR_boats]

Optics Planet really does suck. They border on bait and switch. I bought a Safariland holster from them a while back. They supposedly had it in stock. After a one month wait I called them to find out where it was. They said they didn't have that one in stock and it would be at least six weeks more for it, but they had another one that was almost the same, but $50 more in stock.

Slow shipping, I have always had to call them and apparently their definition of "in stock" means "this product exists, somewhere"

I don't do business with them or their (several) other websites anymore.

[opbrian]

marketing@opticsplanet.com
800.504.5897

http://www.opticsplanet.com

[Molby242]

I've bought a few things from them before with no problems, but they weren't optics. Customer Service dept was pretty nice when I did have a small hickup: the product I wanted just sold out right before I made my order, and restock wasn't going to reach in the time I needed. I got a free upgrade to the next model higher in the line. I guess I got lucky. But I'll be more weary in the future since it seems consensus is to be cautious about OP...


Sorry you had a bad experience...

[MacOtac]

I have ordered from them many times. 99% of the time no problem... I had one incident where I placed a large order for a scope and some accessories while I was working in Iraq. I guess my IP address was flagged because the scope is a non exportable item and they ended up giving me the run around, even though it was being shipped to my address in California along with the billing information. To make a long story short ended up canceling the order and placed it somewhere else and they ended up missing out on a several thousand dollar order.