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Well, what I got out of this thread is if I ever lose a bolt on a gun, all I have to do is sell it and ship it. If I make a really nice packing list and put it in the box with the rifle without the bolt, then I can blame the receiving FFL and slander his name online and no one will be the wiser.
Actually, IA should learn that if they are going to open a box and it has an invoice, to check it. If IA had reported to the OP that the bolt was missing first, then the onus would have been on the seller. That IA didn't report it, leads me to believe they probably threw it away.
How much does a bolt cost? $100 to $200 dealer cost? That is peanuts in the grand scheme of your yearly profits and even smaller over the life time of a customer. Sometimes you just have to suck it up and lose some money.
Like when you break a customer's Colt AR15 upper receiver when trying to torque off the barrel. That was a $240 mistake. It happens. Now I have the right tools for the job.www.tenpercentfirearms.com was open from 2005 until 2018. I now own Westside Arms.Comment
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^ that about sums up this thread. Irvington Arms, step up and take care of this. It's been less than a day and this thread has 1,500+ views...Comment
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IA is totally wrong on this one on so many levels, and this dont care attitude to customers is how they shoot themselves in the foot. I would drop them a line if they haven't all ready seen this damming thread.
To the dumb arse who unpacked the rifle box you have to take note of the packing list, all freight on the planet Earth comes with one when its shipped, you should be well versed in this when your own orders come in. Its how we identify whats actually being shipped, you read the list and check the contents of the box if they all match then no red flags. Perhaps the $50 chicken feed you were making on this transaction warranted a lack of professionalism you would overwise give to your own orders.
Remember IA we are all watching nothing gets unnoticed.
And we know your on this site.Comment
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Felix,
if the shop offered guns that weren't marked up 40% over MSRP, maybe they wouldn't do so. It's not cost effective to do an out of state transfer, and yet people do so still. Do you seriously wonder why? Shops are nickle and dimeing us to death. Also, some IA clown screwed with a pistol I PPT'd a few months ago and they never responded to a polite e-mail asking for them to not do it again and to acknowledge the issue. I will never shop at IA again unless they get rid of Frank and seriously modify their attitude. I know how a PPT works, having actually been on the dealer side many times in the past. The guy acted as if he was the be-all end all of firearms. I was prepared to go down and buy an Upper, and possibly a few other firearms. Frank's treatment of me, and how they screwed with my pistol and didn't admit it have made me never ever want to spend money there again. The OP's experience does not surprise me."No posts of mine on Calguns are to be construed as
legal advice, which can only be given by a lawyer."Comment
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its disappointing that IA hasnt responded to this thread in an attempt to settle the matterWTB: Yugo 7.62x39, 22lr, Finnish M28/39
"I don't know we made brownies. And I think we're dead. Time is going by really really really really slow."
-Former cop, http://www.youtube.com/watch?v=hnZb5wi_jsUComment
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"A well regulated militia, being necessary to the security of a free state, the right of the people to keep and bear arms, shall not be infringed."
(United States Constitution)
"A golf course is the willful and deliberate misuse of a perfectly good rifle range." - Jeff CooperComment
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Folks, I'll let you in on a little secret; retailers HATE private party transfers and/or transfers they didn't originate. There's no gain from their perspective and the pittance (legally they can't charge more than $25 for a FTF PPT, though some do anyway to cover their time) that they charge doesn't begin to cover the time needed to complete a transaction.
That retailers do these types of transfers anyway is laudable.
That this community (Calguns) would pile on IA and demand that they make it right is pitiful.Last edited by FelixEstrella; 08-19-2010, 7:52 AM.Comment
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Am I the only one that has trouble believing someone would pick up a firearm without removing it from the package, inspecting the bore, and doing a full function check on a firearm he's never seen before?
I've bought plenty of stuff sight unseen online and on this forum, but I've never begun a DROS without fully inspecting the item.
Something doesn't add up here.
Assuming the bolt was missing had you inspected the item initially, the item was still in the store and you had a better chance of negotiating with the shop. Once you leave the premises it could have fallen from the box or been lost any number of other ways.
If I were in your shoes I'd be pissed off too, but at myself. I think it's time to suck it up and stop blaming others. I agree that the possibility exists that the vendor lost your bolt, but your negligence blew the chance to prove that.
That said, I've used IA for several transfers and will again. They are not the greatest, they can be busy, lightly staffed and slow, but it's a low margin business. I've been to many worse dealers, and I'll take IA for what they are. They've also done a lot to support competitive shooters in the area and I appreciate that and go out of my way to buy something every time I go in the store.Comment
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I think I've said in every reply - I realize I should have checked it before I left. So, moving on.
Felix, just about every gun store does transfers. Low margin or not, they do it and they make money off it. If they are too unhappy about doing them to offer customer service then they should stop doing transfers all together.Comment
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They do it because they are MANDATED to do so, not because they particularly like it or make money off it. The more ... um ... astute retailers will charge a percentage of the value of the gun and/or sales tax for transactions (not PPT) they didn't originate to discourage the practice. They can't outright refuse however.Comment
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Doing a transfer, which requires spending a few minutes to make a few bucks is probably better than complaining/giving people a hard time and losing customers. Some stores even offer people discounts on stuff in the store after doing a transfer there. You will see that these places get a lot of support and people tend to buy things that they may not have.WTS all BNIB: Colt S70 Repro, HK45c, Gen4 G19Comment
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Last edited by retired; 08-19-2010, 9:30 PM.God, grant me the serenity
To accept the things I cannot change;
The courage to change the things I can;
And the wisdom to know the difference.Comment
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Has this link been e-mailed to IA?Joined John Birch Society in 1961; when others were Hippie Scum & NOW they're running our Country!
I'm MUCH MORE Conservative NOW!
Expect the Best, but prepare for the Worst.Comment
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