Avoid Irvington Arms

[alpalwal]

[RobG]

Bummer. But how does one not check the the contents of the box before taking it home? And why was the bolt removed to ship?

[ke6guj]

bolts are often removed from the firearm before shipping so tht the bolt handle does not try to poke through the box. plus, less chance of the bolt handle getting bent if it is removed from the firearm.

[alpalwal]

Bummer. But how does one not check the the contents of the box before taking it home? And why was the bolt removed to ship?

I saw the rifle inside the box and pulled it up about 3", I just didn't empty everything out. I'll definitely be doing that in the future.

In this case though it wouldn't have made a difference. Either at the store or later on the phone they would have avoided responsibility.

[gotime]

^ Yeah at that point the bolt was already thrown away so it wouldn't have mattered. Sorry to hear about your misfortune, I'm in SoCal so doing business with them is a non-issue, but I can give you a free bump.

Irvington Arms, do what's right and take care of this.

[eaglemike]

I'm sorry about your experience.......

Please call customer service at Savage. I'm pretty sure they will help you get a new bolt. It won't be free, but it won't hurt as bad as it could with some others, I'm pretty sure.
all the best,
Mike

[RikSors]

Could the bolt been lost during transit? What was the condition of the box? Or how about asking the seller nicely to double check if the bolt was shipped?

I can just feel the frustration on both sides.

It is always a good practice to check everything before leaving the store. Heck, I even do it at Drive Thru's...missing a straw on your drink is not very convenient.

[paul0660]

I would HOPE that if my gun store received a rifle without a bolt their next move would be to investigate further.

[SLYoteBoy]

Irvington Arms going to **** the bed over a bolt?

[Omega13device]

This kind of thing does happen from time to time.

The only part that MUST go to the FFL is the firearm. Anything that's not firmly attached to it would be better off being shipped directly to the buyer. In the long run it's worth spending a little more on shipping.

Sorry to hear about this. It would have been a great customer service story for Irvington if they had replaced the bolt for you.

[bsg]

how frustrating....

[GammaRei]

I didnt know that you could start a transfer on a firearm before it had even arrived?

- G

[gotime]

Could the bolt been lost during transit? What was the condition of the box? Or how about asking the seller nicely to double check if the bolt was shipped?

I can just feel the frustration on both sides.

It is always a good practice to check everything before leaving the store. Heck, I even do it at Drive Thru's...missing a straw on your drink is not very convenient.

yeah stuff happens, but the OP mentioned there was a packing slip, so really there's no excuse for this.

[ke6guj]

I didnt know that you could start a transfer on a firearm before it had even arrived?

- G

depends on the dealer, some will, some won't.

[GammaRei]

depends on the dealer, some will, some won't.

Second part of my question! Is it legal?

- G