Primary Arms Microdot failure

[Johnny_Utah]

Damn. Now this is how you do business. I don't even own any Primary Arms product, but I certainly am interested now. A+ Marshall.

You aren't kidding!

I am thoroughly impressed. I hadn't considered purchasing a PA product before (not because of anything else but a satuated market) but I certainly will now.

[JackRydden224]

PA is an outstanding company. Marshall and the crew will take good care of you. I own(ed) several different PA red dots and they all functioned flawlessly. I would still own them if I did not sell the rifle(s) they were attached to.

[DavidRSA]

I have one of the orginal micro red dots and mounted it to my 12g shotgun. After 3 2-day classes at ITTS shooting hundreds of rounds of slugs, buck, and birdshot it held zeroand performed flawlessly.

[far from tactical]

I have a micro red dot and it works awesome I would so buy from PA again in a second

[five.five-six]

That's very odd. I keep hearing about the high manufacturing tolerances they adhere to in the Chinese death plants.

That's the beauty. I am sure you can send it back and just get a new one...can't cost more than a few bucks to manufacture.

I'd hate to be the 7-year-old that made that one when it gets returned. What sort of "discipline" do you think will be inflicted upon him for the shoddy workmanship?

[floorance]

I can chime in, I've had a PA Red Dot that failed on me in the past, this was only used on a Sig 522, It was a Blem model back in 2010, needless to say the optic low mount screw snapped, (what can you expect for some cheap metal) then I mounted it on a decent mount, but on my second range trip the optic had already failed. I was out of warranty since by the time that had happened. I asked PA and they told me they could get me a great deal on a new one which was $20 off $109. I tossed that dot and never looked back. I just take it as you get what you pay for, the optic wasn't too expensive, but hoping it would survive at least a .22lr.

[sharxbyte]

I've used mine for quite a while, no issues. 7.62x39 AR

I'm sure it happens every once in a while.

[JMP]

I'd hate to be the 7-year-old that made that one when it gets returned. What sort of "discipline" do you think will be inflicted upon him for the shoddy workmanship?

Been to China recently? I think the air they breathe is enough torture. I am glad that folks have had such great experiences. Oddly, I find the largest consumers of outsourced Chinese manufacturing to be the ones that complain the most about the lack of jobs in the US. Now that some of these bargain optics are established, I hope that companies will do the right thing and find a way to bring the manufacturing to the US.

[jonzer77]

I'd hate to be the 7-year-old that made that one when it gets returned. What sort of "discipline" do you think will be inflicted upon him for the shoddy workmanship?

Maybe all those suicides aren't really suicide after all?

[stag6.8]

I don't have enough money to buy cheap stuff, then have to replace it. I just wait until I have enough money, and then buy the best I can. Cheaper in the long run.

thank you very much...why waste your money on a clone when you can get a real aimpoint T-1 at a decent price if you search around. Pay once. over and done. I own a aimpoint ML3 with magnifier for over 5 years...and believe me It has taken some hard knocks. still works like day one. my next purchase will be a T-2...saving up the cash...again pay once.

[badbread]

Happy to report back that I have received my replacement Primary Arms micro dot in record time! Sight broke on Sunday, reported it PA on Monday, and have myself a new (possibly newer model) microdot mounted and ready for sighting in on Tuesday!

You guys were spot on, excellent customer service! Thanks Marshall for taking care of this so quickly!

[jonzer77]

Primary Arms Microdot failure

Happy to report back that I have received my replacement Primary Arms micro dot in record time! Sight broke on Sunday, reported it PA on Monday, and have myself a new (possibly newer model) microdot mounted and ready for sighting in on Tuesday!

You guys were spot on, excellent customer service! Thanks Marshall for taking care of this so quickly!

Holy crap that is fast! PA surely has returns down to a science.

[JMP]

That's the beauty. I am sure you can send it back and just get a new one...can't cost more than a few bucks to manufacture.

^Called it right off the bat.

Holy crap that is fast! PA surely has returns down to a science.

I don't know why you are surprised.

[jonzer77]

^Called it right off the bat.



I don't know why you are surprised.

Usually vendors wait for the item to be returned before sending a replacement. I haven't heard of many companies just sending out a replacement and hoping the customer returns the defective product.

[JMP]

Usually vendors wait for the item to be returned before sending a replacement. I haven't heard of many companies just sending out a replacement and hoping the customer returns the defective product.

I am sure the anomaly has been diagnosed and accounted for. We just haven't gotten an update until the R&D team of high-profile engineers issues the conclusive findings.