Unable to deliver guns

[HPT]

Just an FYI. I have clients that I cannot deliver guns to at this time even though they are past the day/time for their delivery. I sent an email to the DOJ and got back the following response.


Thank you for your patience. Due to the high volume of transaction, we are experiencing a delay. Please continue to check on the status. If the status does not change within the next 24 hours, email us back and let us know.

Thank you,

Customer Support Center

[waygeekierthanu]

Ditto, we're at number 5

My current is an active duty police officer who can't pick up... Thanks for keeping us safe DOJ, now even the cops can't have guns

I am an FFL in Rancho Cucamonga! https://www.2azone.com

[edgerly779]

If undetermined then release.

[ugimports]

Not undetermined..still says pending..and i just hit the issue...This part should be automated.

[HPT]

It should be automated. I am now at 3 clients that I have sent home with no firearm.

[ugimports]

I just told 3 people not to come in...

[ugimports]

Also, if you're an FFL please email their help email with the issue. While it may not directly resolve the issue, the more they get the less they can ignore the problem as an isolated issue.

[captain_qwijibo]

Is it happening sequentially, e.g., all applications after a certain date/time haven’t cleared, or is it less easy to see a pattern in?

[tal3nt]

all 3/25 transaction date people with earliest delivery time around 3pm & after

[kemasa]

Same problem. Any lawyers dealing with things like this? The response in the OP from the DOJ is just plain unacceptable. They need to do their jobs and either mark it as delayed or approved, but they just don't care unless they face legal action.

[waygeekierthanu]

Same problem. Any lawyers dealing with things like this? The response in the OP from the DOJ is just plain unacceptable. They need to do their jobs and either mark it as delayed or approved, but they just don't care unless they face legal action.

I already emailed Jason Davis about it, we've also been emailing them but some are clearing and some aren't it's weird

I am an FFL in Rancho Cucamonga! https://www.2azone.com

[captain_qwijibo]

all 3/25 transaction date people with earliest delivery time around 3pm & after

[HPT]

I delivered 3 guns this morning and the last one one this afternoon had a 4/4/20 1:19 PM delivery date and time and that went through. Every DROS after that one for me has been delayed.

[kemasa]

I already emailed Jason Davis about it, we've also been emailing them but some are clearing and some aren't it's weird

If he is interested, let me know as my customer would be interested. It is the only way to get them to do the right thing.

I suspect it is a manual process to change it or something and no one is working.

[kemasa]

I delivered 3 guns this morning and the last one one this afternoon had a 4/4/20 1:19 PM delivery date and time and that went through. Every DROS after that one for me has been delayed.

Was it marked delayed or still listed as pending? The one I am trying to deliver just says pending, even though it is after the time.