Deleted

[teg33]

you guys posted before I posted so read up a few posts for my reply.


As far as a bad business move ....... getting tired of being attacked when a lot of what has been posted were rumors and false facts by competitors.

BUT

This is so fake that for this person, who I have not met, to stoop this low that I have to call it out for what it is.

I understand your situation but the more you talk about it, the worst it will come. Let it go and move on

[Gunsmith Dan]

The facts are :

I got very sick mid to late Dec. to the point I could not respond to customers for 2 weeks and took me another couple weeks to wade through the literally hundreds of voice and emails left in the beginning of Jan. ( some customers were leaving messages or emails multiple times per day).

DOC HAWK was NEVER a customer.

His "friend" was actually happy with his rifle and received a significant discount.

I since have made a lot of changes so there would not be a break down in communications.

There is many other posts by actual customers on CalGuns and I have left them alone because it was a past thing,

DOC HAWK posted his Yelp review just a few days ago for something that never happened to him, otherwise if this was a past thing I would not even bother with it.

[Oceanbob]

Dan although I understand the frustration of bad reviews, this thread what a very bad idea. You are trying to rebuild your business and reputation, stooping down to the level of the person who left this review will not help you achieve either of those goals.

This^^^^

1. Posting out of the blue, when nobody is taking about you is insane.

2. Right or wrong, you lose. Mainly because people who never heard of you will not give you work. Why take a chance? Not every one reads Yelp. You must have really ticked that guy off. Bring the subject up here adds in 100,000 gun owners. Leaving it alone would affect 8 gun owners in your town who live close and maybe, maybe read Yelp. Big difference.


3. Posting at 2:32AM isn't a good idea either.

4. Get some better work habits. Don't underbid jobs and use that money to borrow from Peter to pay Paul. Soon you're so far behind in cash flow you can't catch up. There is a bell curve in hands on work. You need enough work to pay the bills but too much work puts you behind, not enough work you can't buy groceries. The overhead goes on daily, profits disappear when you're late and you get on the Catch Up Treadmill. A man has to know his limitations.
( I am not saying this is about you, but I am just offering observations about business in general)

5. Delete this thread.

[bruss01]

Dan I want to be sympathetic but I have been on the receiving end of poor treatment by a gunsmith. This individual, working out of a local shop, kept my rifle for six months, DID NOTHING, and when he called me to come in, said he could do one thing and only one thing... the EXACT thing I had told him six months earlier wasn't acceptable (replace barrel). For the record, I had another gunsmith look at it and told me my request was completely reasonable.

So, if you have some means of showing what really happened, let's see it. Otherwise it's just "he said" versus "the other guy said" and you are doing yourself a disservice to advertise it. My grandfather had a saying... "the more you stir $#!t, the worse it stinks". So unless you can convincingly refute the accusations, let it slide, and make the rest of your customers such happy campers that the guy just looks like a lone loon off his rocker. No way to fix a dropped pie, best start baking a new one.

[vintagearms]

OP, Have Yelp remove any negative reviews that are untrue and move on.

[Gunsmith Dan]

I keep bringing up this point and the only reason for this post:

DOC HAWK was NEVER A CUSTOMER period.

That is the ONLY reason for this post, and it is clear to see, that he never mentions it on CalGuns but does on YELP ..... which he posted just a few days ago yet the Calguns posts is from months ago.

I know the mods will remove this post as they have others but I am tired of the attacks against my character when the only thing that happen was I got very sick and was out of contact for a couple of weeks.

I have tried to move on but it seems some people have not and I can not just sit around and let people try to destroy my business with fiction.

vintagearms:

I have contacted YELP but many times it takes months to get a fake review removed as they keep "escalating" those types of complaints.

[fighterpilot562]

This^^^^

1. Posting out of the blue, when nobody is taking about you is insane.

2. Right or wrong, you lose. Mainly because people who never heard of you will not give you work. Why take a chance? Not every one reads Yelp. You must have really ticked that guy off. Bring the subject up here adds in 100,000 gun owners. Leaving it alone would affect 8 gun owners in your town who live close and maybe, maybe read Yelp. Big difference.


3. Posting at 2:32AM isn't a good idea either.

4. Get some better work habits. Don't underbid jobs and use that money to borrow from Peter to pay Paul. Soon you're so far behind in cash flow you can't catch up. There is a bell curve in hands on work. You need enough work to pay the bills but too much work puts you behind, not enough work you can't buy groceries. The overhead goes on daily, profits disappear when you're late and you get on the Catch Up Treadmill. A man has to know his limitations.
( I am not saying this is about you, but I am just offering observations about business in general)

5. Delete this thread.

Ya... After seeing this. OP wouldn't be on the tip of my list to do work on my guns.

[Steve G]

Gunsmith Dan seems to receive consistent complaints. Common denominator and all....

This is what I've noticed as well. Gunsmith Dan will not be getting my business that's for sure!

[bsg]

i believe that your anger is overriding your better judgement; posting this thread on Calguns is not a prudent thing to do.

[Jimi Jah]

I love a good calguns soap opera.

[chiselchst]

Really...

I'm glad everyone works a 9-5 schedule, and nobody works outside of those hours. No cops, nurses, factories, refineries, etc. Not even gunsmiths...

3. Posting at 2:32AM isn't a good idea either.

[Click Boom]

OP should finish his backlog before taking anything else on.

Its hard to turn down money but you're playing the long game at this point.

[I Swan]

This whole thread is full of fail on many levels and the OP is too worked up about it. I doubt the average gunsmith customer even reads yelp. And if a filthy rude substandard place like Mikes gunsmithing can stay open for over 50 years I think you will be ok.

[Taquero07]

I have 3-4 friends who also own guns and instead of referring business in your direction, I'll be sure to tell them to avoid you.

this thread is causing you irreparable harm, you should delete it (before someone saves it as proof of your incompetency).

[Condorguns]

Dan perhaps it would be better for you and Doc Hawk to talk to each other instead of taking swipes at each other via Yelp and Calguns. If you have never worked on a firearm that belonged to this man, and the rifle you did for his friend was fine, then there is some other issue that needs to be worked out between you two. Public forums are probably not the best place to work that issue out.