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Range Masters SLO POOR service

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  • MountainFF
    Member
    • Dec 2008
    • 316

    Range Masters SLO POOR service

    Went in today with my wife to check it out. Had to get buzzed in a locked door by another customer coming out, got a rude look from some recrptionist/guard lady at front door, ignored or rude looks from at least two other employees that didnt welcome or offer to see if i was interested in looking at anything. I waited at the counter for almost 5 minutes obviously looking interested in looking at some guns. At least three employees not dealing with anyone didn't offer any help, I had to ask. Worst first impression of a shop I've ever had! Even my wife said if she had been new to guns and checking it out for the first time she would have been completely turned off from it and walked away for ever. In this day and political environment this is not the rude impression we need to make on possible new commers much less gun lovers like me and my wife! Definetely do not recommend this shop!
    SI VIS PACEM, PARA BELLUM
  • #2
    Yaki
    Banned
    • Jun 2011
    • 1818

    I just don't get it. As we lose rights idiots act like this. You would think they would be welcoming to any and all.

    Comment

    • #3
      JonVP_76
      Member
      • Mar 2009
      • 214

      Go to Kelley's firearms in Templeton Wendy and Mike are great. They are huge on customer service.

      Comment

      • #4
        hardlyworking
        Senior Member
        • Jan 2013
        • 1210

        I bought my first gun PPT through Four Seasons on Higuera. Super friendly and helpful people. You get a smile and good morning when you walk through the door.

        When I came back to pick up the gun they were very busy, but I never felt like I was getting the brush off. Keep in mind they made next to no money from me since it was a PPT and I wasn't buying anything else (didn't have ammo in my caliber), but they were still friendly.

        They also had lots of stock, if you wanted a rifle their back wall was covered.

        Comment

        • #5
          dieselpower
          Banned
          • Jan 2009
          • 11471

          Its like when I ignore the "wait to be seated" sign and go take my own table...then everyone is rude with me... god service people are so inconsiderate...

          Comment

          • #6
            MountainFF
            Member
            • Dec 2008
            • 316

            It is good to hear there are still good shops in San Luis Obispo County! This experience made me and my wife sick to our stomachs, I was a 10th generation San Luis Obispo county resident till I moved away after college. At least McLintocks still has good food!
            SI VIS PACEM, PARA BELLUM

            Comment

            • #7
              Steve_In_29
              Banned
              • Nov 2009
              • 5682

              Originally posted by dieselpower
              Its like when I ignore the "wait to be seated" sign and go take my own table...then everyone is rude with me... god service people are so inconsiderate...
              So are you trying to say that the OP violated some unwritten rule at the shop by not waiting to be buzzed in seperatly from the exiting customer and brought the rude service on himself??

              Comment

              • #8
                Steve_In_29
                Banned
                • Nov 2009
                • 5682

                I bet the employees there sit around the shop playing with the guns and BSing the whole day while complaining about how this would be a great place to work if they didn't keep getting interrupted by all these customers.
                Last edited by Steve_In_29; 04-11-2013, 9:42 PM.

                Comment

                • #9
                  Andyman562
                  Senior Member
                  • Dec 2012
                  • 705

                  As I posted in another thread, I won't even go into Rangemasters anymore. Pretty much the same experience you had but time after time. Had enough of it and won't go in for the range or to browse anymore.

                  Comment

                  • #10
                    Moto
                    Senior Member
                    • Nov 2011
                    • 854

                    Originally posted by dieselpower
                    Its like when I ignore the "wait to be seated" sign and go take my own table...then everyone is rude with me... god service people are so inconsiderate...

                    Your attitude is the worst!

                    I despise business owners/employees like you.
                    Last edited by Moto; 04-11-2013, 9:50 PM.
                    Freedom in the USA is not the freedom from offense. It is actually the freedom to offend.

                    Comment

                    • #11
                      TurboChrisB
                      Calguns Addict
                      • Mar 2010
                      • 5116

                      WTF?


                      Originally posted by dieselpower
                      Its like when I ignore the "wait to be seated" sign and go take my own table...then everyone is rude with me... god service people are so inconsiderate...

                      Comment

                      • #12
                        Zedrek
                        Senior Member
                        • Oct 2011
                        • 1812

                        I bought a Springfield Armory XD Sub .40 from them back in 2005 and they were pretty good back then. I hadn't been back since then though.
                        sigpic10mm collector

                        Comment

                        • #13
                          tenpercentfirearms
                          Vendor/Retailer
                          • Apr 2005
                          • 13007

                          Originally posted by Moto
                          Your attitude is the worst!

                          I despise business owners/employees like you.
                          Seriously, with an attitude like Dieselpower's, I will never do business at his shop and I will be spreading the word.
                          www.tenpercentfirearms.com was open from 2005 until 2018. I now own Westside Arms.

                          Comment

                          • #14
                            MrExel17
                            CGN/CGSSA Contributor
                            CGN Contributor
                            • Feb 2011
                            • 9170

                            OP there only a few shops that know the words "Customer Service".
                            "Professionals practice to get it right, Operators practise to get it wrong."

                            Comment

                            • #15
                              67goat
                              Senior Member
                              • Apr 2012
                              • 896

                              I've been there three times and not had a bad experience yet. Haven't been in about a year (don't live in the area). Last time I was in there was a sign outside that said to buzz and wait, not to enter as customers leave, and to remove hats and sunglasses before entering.

                              Comment

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