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  • #31
    FNH5-7
    Calguns Addict
    • Sep 2009
    • 9402

    Or you can sign up to be a cop.
    Sounds like a good idea, once I buy all the off roster guns I ever wanted I'll quit.
    Originally posted by FalconLair
    I weep for my country and what it is becoming.

    Comment

    • #32
      Ding126
      Veteran Member
      • Apr 2008
      • 4393

      A dead roster is the best roster
      sigpic

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      • #33
        leelaw
        Junior Member
        CGN Contributor - Lifetime
        • Oct 2005
        • 10445

        Originally posted by Turbinator
        Who here can speak from personal experience regarding HK's customer service? I know that I can't.

        Turby
        Try ordering anything from a large spare part, to just a bolt roller for, say, an MP5.

        IF you can get a response, then your chances of actually getting any service is still close to nill. (keep in mind I'm basing this on experience from back when MP5s were still being produced).

        HK has a reputation for perfecting the concept of poor customer service, and it's come from years of experience.

        They're lucky that most of their stuff doesn't break with regularity.

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        • #34
          RT13
          Senior Member
          • May 2006
          • 1407

          And don't forget that they don't seem to like civilians, lol. They cater mostly to military and law enforcement even though a large amount of their business is civilian. CS calls if a live person answers that is, seem to be more helpful if you are non civilain with a complain on your Hk product. Both my co worker and I have had bad experiences with theur CS adn the ones that wer enot bad experiences were due to the fact that we never got to speak to an actual person but a machine or simply nobody answered at the time. Sig atleast answers and puts you on hold before they give you BS answers to your questions, LOL. Using Sig as example since it's the only other company I have CS experience with.

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