Screwed over

[Coyotegunner]

Having used Gunbroker for several years to buy and sell things,I have a couple of things to throw in here.First,I have 132 A+ ratings,that I have worked hard for,being both buyer and seller.Gunbroker has a rating system,that the normal person can navigate through,even if it is a little time consuming and can take a couple of weeks to get your fees back from them.I am going through it now for my first ever Fail To Pay.I guarantee you this individual will have a F rating when I am done.I have made a mistake before selling on there.It cost me some to ship ammo to a guy that won the auction,when I forgot to add not even enough to be close on the shipping( I sucked it up on that one).Another time I sold a gun to a local guy and when I went to close the auction 5 minutes later, a guy had bid the minimum.After contacting him and apologizing he gave me a F rating anyway(I had it coming).I called him and kissed butt to get him to remove the F.Now I try and be as perfect as possible.I understand this shops employee made a mistake and they do not want to eat the extra value of the gun,but this guy did win the auction.The shop has a F rating coming and they deserve it for not being vigilente in their listing.
Be a stand up seller and accept the F and get on with your life.
The purchaser has to get on with his life and still look for his item.
I have a few A+ ratings on Calguns as well.Ask any of my contacts on here,why they would do business with me again.If you want a list of guys that have not followed through or changed prices,I have a handful.
Look at it this way.This is the gun industry and we are all in it together.Mistakes happen and take your lumps.

[NatesDad]

[nitroxdiver]

Gunbroker will ban you for life if you are a buyer and back out after it closes. Even if you "made a mistake" with your bid. Opps I meant to type 600 and hit 800 instead. Tough luck.

Sell him the firearm at the agreed upon price. A mistake would be if he got it for $7.59. Any decent human being would understand that was a mistake.
Getting a Saiga 12 for $759.00 is hardly a pricing mistake on your end, other than maybe you told your employee to list it for scalper prices and he didn't. Tough twinkies.

[moneysolutions]

My gosh, you really don't understand business and contracts do you? Have you ever bought and sold a home? I have, several times in the last 12 months. And when it comes to homes, there is no sale until the buyer and seller sign and accept the offer with an agreed price and conditions. The last home I listed for sale received many many offers and we sold it to the person we signed the agreement with.

The difference here is when you listed it for sale there is no contingency, it's for sale for the price shown. The buyer agreed to your stated terms and then you reached on the deal. He isn't taking advantage of anything, YOU set the terms to everything.

And again, this isn't you accidentally returning too much money and him refusing to give it back. He wanted to complete a transaction you offered, and you changed the price on him.

If you went to buy a truck and it had $49k on the windshield, but when you went to write up the sale they told you it was $55k or walk, you would feel completely wronged and I'm sure would never return. Congrats, that is exactly how every person reading this feels about you. And your spun around analogies are so out of orbit wrong its honestly amusing.

Well you're there at closing, the closing attorney has all the documents prepared by his staff. For some reason you dont notice the mistake in the contracts neither do they as there is somewhere else you want to be. You sign they sign and the closing attorney shakes your hand and wishes everyone a good day. If the payment is delayed and the staff not noticing the error for whatever reason issues an over payment back to the buyer from the closing attorneys escrow account, imagine the employees in that office. Is it possible???? I already know the answer and I find it amazing you pretend you dont know its possible. But you're an expert in real estate transactions and an expert in all 50 states no less. I take my hat off to you sir. Lets get past the examples because you're very argumentative to a fault. The bottom here is should someone be entitled to benefit from the honest mistake of another? In my opinion thats only a question that individuals can answer. Individuals may answer differently depending upon which side of the transaction they are on and even vary depending upon who the other party is...ie... if the government made a mistake in your favor now I can guess what the vast majority might answer on that, doesnt make it right. Removed from a specific situation/transaction including the gov as a party to the transaction what would the vast majority answer? What is your answer and be true to thy self.
Good Day.

[ysr_racer]

For the love of Christ, stop answering these guys !!!

[Bigtwin]

[QUOTE=adonis;10487664]

What happens in a retail store if you mismark an item? Guess what, you are obligated to sell it for that price.

QUOTE]

Really? Show me where that is LAW!


ON the other hand, A business needs to determin when they should keep a customer happy and eat the mistake or explain why they cannot.

[Horton Fenty]

Lets go further...

No one cares.....bro.

[moneysolutions]

My gosh, you really don't understand business and contracts do you? Have you ever bought and sold a home? I have, several times in the last 12 months. And when it comes to homes, there is no sale until the buyer and seller sign and accept the offer with an agreed price and conditions. The last home I listed for sale received many many offers and we sold it to the person we signed the agreement with.

The difference here is when you listed it for sale there is no contingency, it's for sale for the price shown. The buyer agreed to your stated terms and then you reached on the deal. He isn't taking advantage of anything, YOU set the terms to everything.

And again, this isn't you accidentally returning too much money and him refusing to give it back. He wanted to complete a transaction you offered, and you changed the price on him.

If you went to buy a truck and it had $49k on the windshield, but when you went to write up the sale they told you it was $55k or walk, you would feel completely wronged and I'm sure would never return. Congrats, that is exactly how every person reading this feels about you. And your spun around analogies are so out of orbit wrong its honestly amusing.

[bucktooth7]

Money solutions! I'll watch for you on GB and other sites, won't touch you with a stick. Most others here the same. Good by bad business!

[loophole]

Well my understanding on contract law is better than most since we deal with contracts on a daily basis.

Your understanding of good customer relations is virtually non-existent. At this rate, you probably won't have too many contracts to worry about.

[subrvin]

Moneysolutions, I too own a business and understand what it takes to run it successfully, however if you look at the bigger picture in this situation, you will find that at the end of the day that it's just not worth it, regardless of who is right or wrong. You have taken the risk of getting bad press and will end up losing more than you gambled, penny wise, pound foolish is what some would say. You can make a thousand great deals and that is what is expected, make one bad one and that's what people will remember. We all make mistakes, hope you learn from this one.

[BakaLogic]

Judging from the responses in this thread, I don't think you have to worry about getting any business from the folks here.

Being one of the few gun dealers and getting fewer everyday that sells and ships to California I think we need to rethink our policy.

Doesn't seem like you'll be missed.

I do hope the mods here verify that you are indeed the seller and not someone that's looking to drum up trouble and bad feeling. It seems like you joined just to address this issue and your stance on this makes it hard for me to believe that you're actually the seller and want to do business with the people on this forum.

I've seen sellers that bend over backwards to please their customers. From what you've written, you don't rank among them. Local gun shops like Wiser Owl or Addax Tactical have some of the best service I've seen in retail. Primary Arms has service that's almost unreal. These aren't big box stores, they're smaller dealers like you.

BTW, if you sell something on consignment erroneously, I would expect you to honor the deal and then explain it to the person whom you were selling it for and if you had to pay them the difference that you thought they would have gotten out of your own pocket.

Most of us already live in that world because we have morals and hold ourselves to them. But to each their own. I think you've made your point and everyone has enough information to make their own judgments.

If you are the real seller.

[In Awe]

Sorry, but having been in business for over 30 years, I know only too well how mistakes happen. Problem is, it was YOUR mistake, not his. I agree there should have been some dialog between the two of you to make the error less painful, but in the end, you made the mistake and should have honored the deal. The money loss from people who will now second guess doing business with you may far exceed what you may have lost on the deal.

Unfortunate situation.

I couldn't agree more. Your screw up, you honor it. PERIOD! I owned a business for many years and have eaten many mistakes of my employees. It comes down to integrity, honor and word of mouth advertising. I have a large memory bank and wouldn't do business with somebody that would not honor a deal, EVER. :thumbdown:


Sent from my Liberated Droid X.

[In Awe]

You must have never sold on gunbroker. We have about one every two or three weeks that backs out of a transaction just like ebay and no gunbroker doesnt make it right, if we jump throught their hoops we might get our sellers fees refunded in about 45 days. Not sure what imaginery power they have to force a transaction to completion, maybe the same one ebay has.

And no we dont have the power to force someone to complete a transaction and have actually let those that ask to back out as long as they are honest and have a reasonable excuse. Just for the record gunbroker doesnt have a mechanism to recover the fees without reporting them as a non-paying bidder so then we take a loss. We focus on honest and reasonable....as a society have we moved past that?

Tarnish!

Sent from my Liberated Droid X.

[BakaLogic]

Reposted response by PAConstable1 from http://www.gunforums.com/forums/show...16915d0edd2ce/

I know JR has already read it (since he replied) but it's solid advice for anyone who is thinking about using Gunbroker.

01-05-13 07:26 AM - Post#109944

In response to johnnyringo124

Patience.
On average GunBroker brokers almost a million dollars a day in firearms sales.
Unfortunatly they receieve a very large number of complaints daily, both from buyers and sellers.
Right now there is a message on their login page that states their Supprot Response Team is receiving an increased volume and therefore response times are longer then usual.
They will investigate, and if they feel that the seller in question delibertly violated the rules they will suspend him.

The last thing I do before placing a bid on GunBroker is to check the seller's feedback.
Out of curiosity I checked the feedback on "moneysolutions".
I saw your negative feedback, but the fact that he had three additional negative feedbacks within the past 90 days would have sent up a big yellow caution flag for me.
Further investigation shows that two of those feedbacks were for the same complaint, this would have led to a red flag and I personnally would not have done business with him.

When doing business on any online auction site one must always be careful.
Remember, over 400yrs ago, someone put on paper the first written example of the already legendary phrase "Caveat Emptor" (Let the buyer beware).