What's with Optics Planet????

[Murby]

What' with OpticsPlanet.com??

I placed an order for a scope and get an email later on saying they don't know when they're going to ship it... HUH???

So I call the customer service line and they say they are out of stock for the next couple weeks.

Why put it on the website then? Shouldn't it just say "out of stock" ???

[Ninask]

This is far too common experience with OP
which is why I don't use them much

[OpticsPlanet]

Murby,

Whats your order #? I'll look into it.

Trevor B.

[sorensen440]

Murby,

Whats your order #? I'll look into it.

Trevor B.

And this is why I will order from them...

[SURVIVOR619]

All my experiences with OP and DVOR have been A+!!

[Murby]

Murby,

Whats your order #? I'll look into it.

Trevor B.

I hope I'm not violating any privacy or security issues by posting the number.. Am I???

4497086

[Stainned]

Same here. 2nd order with DVOR and second time our of stock. Last time it took over 2 months and I gave up. My recent order for a scope said 1-2 weeks to ship. I called 2 weeks later to find out it is out of stock and expected at the end of September. I call BS, it will be another month.

[OpticsPlanet]

I hope I'm not violating any privacy or security issues by posting the number.. Am I???

Not at all. I'm checking it out now.

Trevor B.

[Wildeman_13]

I have had good luck with them, but I have also only ordered twice or three times so far. My only issue was an out of stock item that was not marked out of stock until a couple of days AFTER I placed the order. They contacted me and gave me an ETA with an option to cancel. I waited until part came in a few weeks later and all was well.

[OpticsPlanet]

I hope I'm not violating any privacy or security issues by posting the number.. Am I???

Murby,

Just PM'd you with an alternative and solution. Let me know what you think. I'm here til 6pm central today.

Trevor B.

[viet4lifeOC]

I use to order a lot from optic Planet...great prices and free shipping.

However, haven't ordered or visited their website since they changed their layout. It's just confusing searching for an item.

[the86d]

This is a common occurrence with Optics Planet, oh the list goes on:

https://www.google.com/#q=site:calguns.net+%22optics+planet%22

I will not buy from them again.

[SacJDog]

I suspect that they have had a recent breach in security. I ordered some stuff and shortly after I get a fraud alert from my cc. Basically someone in Illinois tried to buy $1k worth of stuff at Walmart, when that failed they tried to run $500, but that was rejected as well. It could all just be coincidence, but first time I've ever had to deal with fraudulent activity on any of my cc.

[sholling]

What' with OpticsPlanet.com??

I placed an order for a scope and get an email later on saying they don't know when they're going to ship it... HUH???

So I call the customer service line and they say they are out of stock for the next couple weeks.

Why put it on the website then? Shouldn't it just say "out of stock" ???

Optics Planet allows you to check availability before placing an order.

[EMR]

That's funny. I literally just got off the phone with OP about my order. I placed an order 3 weeks ago and it said it was available. The next day for fun I checked on the status online and it said it was back ordered. I called today to cancel and they said they couldn't tell if it was in stock and they'll have to get back to me. I've usually have great experiences with them, but this just has me perplexed.