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  • #31
    motorwerks
    Senior Member
    • Nov 2008
    • 1619

    Originally posted by JoeinLA
    Lucky. I called and was told they had it and it would be 2-3 weeks before they even looked at it. I didnt receive and havent yet received any email. I asked if someone would contact me and let me know what was going on. the guy was basically like, call when you want, but we'll get to it when we get to it, and maybe we'll contact you when we want to. He was actually kind of a smug ***. Wasnt exactly living up to the rave reviews for s&w customer service...
    WTF! Try this email, this guy is the one that got back to me the next day, and was pretty good about it.

    dfellion@smith-wesson.com

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    • #32
      JoeinLA
      Member
      • Jun 2011
      • 280

      Thanks for the contact! I'll email him and see if he can help me.

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      • #33
        motorwerks
        Senior Member
        • Nov 2008
        • 1619

        LOL the guns supposed to be here in the next couple days and I just got a letter from Smith today saying 2-3 weeks LOL

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        • #34
          motorwerks
          Senior Member
          • Nov 2008
          • 1619

          Any luck?

          Mines back. The tube is fixed for now, they say they replaced the trigger too but it looks like the same trigger to me. I just asked them to take a look at it because it seemed to be a little loose up and down. Oh well whatever its back not and I'm really happy about that.

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