Feedback and comments

[winslowgirl]

Bought a Glock 17 from EBR at a price lower than I could get from any other S. California dealer. The gun was ordered and delivered on schedule and he saw to it that the paperwork processing was made painless as possible. EBR clearly enjoys their work and their enthusiasm is infectious. I found their opinions on gun-owning and dealing in California, well considered and informative.

I have no hesitation in commending EBRworks to others in search of a good deal from a reliable and trustworthy dealer. Certainly, it will be the first one I look to to fill my next purchase. Five stars.

[Ketsugo]

Do you EVER return e-mails?

I sent you an email in early July (8th) and then again on July26th. I even CCed it to both addresses. I have since purchased a gun that I would have liked to give you an opportunity to earn my business.

from John Weatherly 6xxxxn@gmail.com
to info@ebrworks.com
date Fri, Jul 8, 2011 at 7:16 PM
subject Question
mailed-by gmail.com
hide details Jul 8
Hello, do you have an actual storefront and or firearm inventory or do you order from your suppliers to fill your customers orders? BTW, I'm in Thousand Oaks.

TIA,
JW


Reply
Forward
Reply
from John Weatherly 6xxxxxn@gmail.com
to m@ebrworks.com
cc info@ebrworks.com
date Tue, Jul 26, 2011 at 3:29 PM
subject Fwd: Question
mailed-by gmail.com
hide details Jul 26 (7 days ago)
I never received a reply.

[EBR Works]

John,

I responded to both of your emails on the day I received them and I wondered why I never got a response:

Fri, Jul 8, 2011 at 7:36 PM

Hi John,

I’m home based and stock some firearms, but most things I order based upon client need. I have relationships with major suppliers that ship to me in 3 days or less. I run a low margin, no pressure, one on one business with my clients. I’m in Newbury Park. Anything specific you are looking for?



EBR Works - Type 07 FFL/Class 2 SOT
877-905-2673 Voice
805-435-8009 Fax
info@ebrworks.com

https://www.ebrworks.com

Tue, Jul 26, 2011 at 3:57 PM

John,

Sorry, the email must have gotten lost somehow. Below is the response I sent you on 07/08:

>>>>>>>>>
Hi John,

I’m home based and stock some firearms, but most things I order based upon client need. I have relationships with major suppliers that ship to me in 3 days or less. I run a low margin, no pressure, one on one business with my clients. I’m in Newbury Park. Anything specific you are looking for?

>>>>>>>>>

Please let me know that you received this.


EBR Works - Type 07 FFL/Class 2 SOT
877-905-2673 Voice
805-435-8009 Fax
info@ebrworks.com

https://www.ebrworks.com

It's possible that my responses were filtered out by your spam filter.

I'm happy to help you and I'm sorry that you did not receive my responses. I am very prompt at returning calls and emails since service is my number one priority.

Please call or PM me if I can do anything for you.

[Ketsugo]

Well it went somewhere else. I keep ALL of my mail and just search all folders including spam and nada from you. I must have been sent to someone else in error. I'll PM you or call in the future.

[EBR Works]

Well it went somewhere else. I keep ALL of my mail and just search all folders including spam and nada from you. I must have been sent to someone else in error. I'll PM you or call in the future.

PM sent.

[Ketsugo]

PM replied. I think it's fixed. Apparently that email acct has been hacked. I reset all info and password. Hoping it's fixed now. Also, I apologize for venting my frustration towards you since it was apparently on my end.

John

[EBR Works]

No worries. Glad you got it figured out. Let me know if I can help you with anything.
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[Ketsugo]

Will do and thanks!

[BLC]

Had yet another great experience at EBR Works this afternoon, its always a pleasure dealing with EBR. I am done with gun shops.

Please send me an email when you will be out at the range.

[EBR Works]

Had yet another great experience at EBR Works this afternoon, its always a pleasure dealing with mike. I am done with gun shops.

Please send me an email when you will be out at the range.

Thanks very much!

I'll be at Angeles this Saturday.

[cyamate]

I just picked up my AR pistol and I am very happy. EBR made the entire experience easy. They have the best program right now for purchasing an AR pistol. The upper buy back was just what my friends and I were looking for. I wasn't really interested in a 7.5 inch 5.56 upper, but because EBR bought the upper back I put that money right into a 11.5 upper and I have an 11.5 9mm upper in the works. A+ service from a great guy.

Thank you very much.

[EBR Works]

Thanks! It was a pleasure doing business with you and your 2 friends. I'm anxious to see what you guys build!
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[curtisfong]

EBR is top notch.

Thanks, for your attention to detail, your prompt and polite service, and lighting fast response time.

[Amado]

EBR Works is a great FFL dealer to do business with. Ebr is very helpful and informative, especially for first-time buyers. Quick to return your calls and answer your emails and will do everything he can to make sure you are taken care of. I will be looking forward to purchasing a Glock 19 GEN 4 once all of the reliability issues have been squared away. Thanks again!

[nastee]

AR Pistol

transaction was smooth. EBR worked with my ffl w/out any issues at all. delivery of the ar pistol was prompt. out of the guns i have purchased, this was the smoothest transcation yet. i would definitely purchase again from ebr.