Costco.com-Bighorn 19ECB Safe

[12voltguy]

I've had my safe for 7 months and have opened it about 12 times or so. Yesterday, I go to open it and the #1 on the keypad doesn't work so I can't enter my code and I'm locked out. Really annoyed right now.

Anyone know what the warranty is on the electronic keypad? Anyone dealt with Bighorn's warranty department?

searching the net when mine went out,pretty much they will replace keypad under warranty time,but if it's the lock pc board,chip........then you need to
A. pay a lock smith to get in,read that was in the $500 range
not cool for a $599 safe
B. get in yourself...

I only had 2 #s work,and only 2 times then lock out sounds and ate battery,ate 4 new duracells,like $20 worth in 1 day

[CardShark]

searching the net when mine went out,pretty much they will replace keypad under warranty time,but if it's the lock pc board,chip........then you need to
A. pay a lock smith to get in,read that was in the $500 range
not cool for a $599 safe
B. get in yourself...

I only had 2 #s work,and only 2 times then lock out sounds and ate battery,ate 4 new duracells,like $20 worth in 1 day

Damn, that sucks. Any idea how long the warranty is on the keypad? Google doesn't turn anything up.

[12voltguy]

Damn, that sucks. Any idea how long the warranty is on the keypad? Google doesn't turn anything up.

might be in the manual
mine was 6 months old when broke

my cannon has the other s&g that you nneed to hit # at end,it's 2-4 years old works but has been picky
I am replacing it with dial too.

I could send you my pad if you want to try it

[Jason95357]

searching the net when mine went out,pretty much they will replace keypad under warranty time,but if it's the lock pc board,chip........then you need to
A. pay a lock smith to get in,read that was in the $500 range
not cool for a $599 safe
B. get in yourself...

I only had 2 #s work,and only 2 times then lock out sounds and ate battery,ate 4 new duracells,like $20 worth in 1 day

If you can get in, keep it open, replace with a Sargent & Greenleaf 6730-100 dial-lock.

Links to the part and video on how to install it here: http://www.superprepper.com/review-b...om-costco-com/

[12voltguy]

If you can get in, keep it open, replace with a Sargent & Greenleaf 6730-100 dial-lock.

Links to the part and video on how to install it here: http://www.superprepper.com/review-b...om-costco-com/

I did
simple drill a hole in right spot
turn handle
took all of 30 seconds
bought some take off locks on eBay $35 ea
had to extend shafts

[deviljon]

If anyone isn't using the long board that goes across, let me know, looking to buy 1 or 2 more. Just pm me, need them ASAP. Thanks!

[gwhiz]

If anyone isn't using the long board that goes across, let me know, looking to buy 1 or 2 more. Just pm me, need them ASAP. Thanks!

Rhino will sell that shelf for $30 plus $10 shipping. Kind of pricey.

[deviljon]

Rhino will sell that shelf for $30 plus $10 shipping. Kind of pricey.

Yea, that's too much for me so I was hoping someone had one they weren't using. Thanks.

[SlickmisterN]

Not trying to brag but Liberty Safe co. sent me a new main gun divider shelf last thanksgiving for free after I called and inquired about getting another. Before that I received touch up paint and some other goodies! Didn't even have to pay shipping.

Guessing the premium they charge on their safes pays for excellent customer service.

[T3chnical]

Costco.com has these up again for $599 ($647 after tax includes shipping & handling to San Diego). Just ordered 4/30/14 but says 2-4 week delivery, no shipping/tracking info received yet.

[Mongoos913]

I ordered one from Costco on the 28th & it was delivered on the 2nd. Crazy fast! Not a bad safe for the money.

[deviljon]

So nobody has the long shelf they want to sell to me?

[T3chnical]

Just received the tracking info saying the safe was delivered to my shipper but still waiting on them to call me. Hmmmmm... Ordered on 4/30/14 and shipper received today (5/6/14) that's pretty quick considering Costco emailed me it would take 2-4 weeks to deliver to me. Hoping they call me to setup delivery... SOON!!!!

[Rhyno24]

anyone around Orange County and have a bighorn 19ecb wanna let me try to use your keypad just to open my safe, my keypad won't register one of the numbers in my code so I can't open the safe... I think another keypad should work seeing as it's only a little connector that transmits the code to the device inside. please help!

[12voltguy]

Oh geez, now I'm worried about mine! Where did you get the dial lock?

it happens
I've helped 2 people get in there safes in very quick time......replace your E-lock