Broke press

[nstoolman1]

44 year old RCBS Rock Chucker. Noticed a hairline crack on one of the swing arm ears while cleaning the press. Removed the pin and the ear fell off.
Do I notify RCBS or chalk it off as a well used, got my money's worth experience. I know they have a great CS reputation.
I hope the picture came through.

[ar15barrels]

Contact RCBS.
They will likely replace the press.

[nstoolman1]

Thanks. I will try that.

[nstoolman1]

Called this morning. All they wanted was a picture of the proken part. I am sending the receipt also. He said most likely they would send a new one out. Gotta love them.

[bigbossman]

Yep, RCBS is GTG with their warranty.

[RNE228]

Must be a CGNer that could weld that up? Not worth it $$ wise, but would be a fun project for a skilled welder?

[nstoolman1]

Must be a CGNer that could weld that up? Not worth it $$ wise, but would be a fun project for a skilled welder?

I toyed with the idea of finding a shop that can weld cast iron. I only paid 46 dollars for it originally.

[jimrmcd]

Don't bother repairing it. RCBS has world class customer service and will probably send you a brand new press- no questions asked. I stand by the company. They've never done me wrong and will always get my business.

[TimRB]

I toyed with the idea of finding a shop that can weld cast iron. I only paid 46 dollars for it originally.

If it really is cast iron, welding it would be very tricky. Probably a more expedient repair would be to braze it. Either way, for 46 bucks it's probably not worth the trouble.

Tim

[Revoman]

RCBS Customer Service ROCKS!

[hundy]

That is good to know about RCBS customer service. I reload all my pistol calibers on a Dillon progressive, and rifle calibers are all on RCBS single stage presses. The Rock Chucker I have had since the early 90's, and it's still going strong. I added a partner press next to it to stream line my operation about 20 years ago, and it's also still going strong.
I have not had any issues with them, but it's good to know if I do, they will be there.

[nstoolman1]

Since my last post, RCBS contacted me and requested I send the body of the press to them. Sent it in Thursday afternoon and USPS said it would get there Saturday by end of day. So far the tracking # shows it still in transit. Just being patient.
Will keep you all updated.

[nstoolman1]

RCBS recieved the press on the 5th. Waiting patiently.

[nstoolman1]

Heard from RCBS CS. They said they should be shipping the new press out this week. Can't wait.

[SoCal1911]

RCBS has outstanding customer service.