MidwayUSA = fastest server ever

[artherd]

Tell them to call GeoVario, LLC!

[Justin3]

At my house and my friends house it is unbelieveably slow that we actually didn't buy product from them.
At my other friends house, it loads up instantly. Happens on several occasions. Makes me think its the internet...

[halifax]

President's Response

I was with a client who wanted a scope. I was going to show him one on MidwayUSA as a suggestion. Clicked the Optics tab and got a time-out...four times! Fired off an email to Midway. Below is Midway's response to my email:

Hello,



You do realize your website has slowed so much that it is barely usable, don't you?



Jim

You hit the nail on the head there…I never notice anymore how fast the computer is until it slows down some, and then it is glaringly obvious. Computers have played an important role at MidwayUSA since I bought the first one in 1982, and I apologize for the slowdown in service you have been experiencing. We are currently rewriting a lot of the programming in an effort to speed things up, as well as updating the look of the website and enhancing the search function. We are also adding an additional server to handle the massive increase in traffic flow since the election. I am aware of the problems and we are working on it. I have also made some personnel changes in the top management of the website, and the new man fully understands my expectations. He is on track to roll out a new version of the website on the 17th that will put us back in the hunt. I appreciate your patience while we complete these upgrades. We are also available on the phone from 8-8 M-F and 9-5:30 on the weekends. You can dial 1-800-243-3220 and a member of the MidwayUSA family will be glad to help you find anything or place an order. Again, please accept my personal apology for the delay, and I assure you getting the website fixed is the highest priority project we are working on right now.



Thanks For Your Business,



Larry Potterfield

CEO

MidwayUSA

NRA Benefactor Member

[FieldsofFire]

That's nice to hear. I can get on and browse just fine during off hours but it is still nowhere near the speed we are used to in the year 2009.

The one funny thing I always smile about is that the clearance page NEVER loads. I've gotten it to load once in a bunch of tries.

Edit: I will still buy from them as a regular customer though because they ship so fast and I have never had an issue with an order. The fact that they have customer service open on weekends also is a huge plus.

[tango5]

I have tried surfing their web-site in the wee hours of the morning and it's still dog slow. They have lost several orders from me because of this issue.

The wee hours here on the west cast is mid morning on the east coast. I order my stuff in the evening or later at night. When the site isnt bogged down with a bunch of people viewing, it moves pretty fast.

[WebMoskal]

Appears midway completed a slight redesign and was very fast for me this morning

[ironhiide]

The site is slow as hell, but with their selection, pricing and speed of shipment, I'll keep coming back. But if I want to browse I just open up the master catalog that they ship every year, that site gets an F+ on speed.

[WebMoskal]

The site is slow as hell, but with their selection, pricing and speed of shipment, I'll keep coming back. But if I want to browse I just open up the master catalog that they ship every year, that site gets an F+ on speed.

Did you try there site after redesign? Or just experience from month ago. Midway after redesign has been pretty fast in the last 2 days for me

[ironhiide]

I was just there this morning putting in an order for bullets, and browsing what hey had in stock for powder, and it was the usual 15-20+ seconds before a page starts to refresh, and this was over 2 different locations, both with dsl @ 768k and 5meg download speeds, around 10am PST.

[WebMoskal]

Don't know, I get 1-4 sec page loads

[ironhiide]

I just tried again, the main page, loads in 2-4 seconds, clicking on categories and beyond can vary from 5-15 seconds, so a little bit faster at home. But sometimes random clicks take longer, its basically 2x as fast as it was a few months ago. But I order regardless since, they have the best selection and everything is in one place.

[chaled]

their site is slow but boy do they ship my orders out fast! My stuff arrives from Midway in two days tops everytime.

[oldgrumpy]

Midway USA

No the server is slow and it *****. Sent the owner an email months ago. Reply they were working on it. Well it's still slow. Send the guy an email and tell him what you think.

[FieldsofFire]

Just placed another order last night...guess they are in the process of implementing their new layout? The page still worked though...still slow but it was functional. Order shipped out today. I love Midway.

I would honestly still shop there if the webpage never improved from what it is now.

[cmichini]

I thought it was just my connection for a long time. Just recently, I sent them an email ihforming them that their site is painfully slow, and that I have abandoned orders in process in the past due to the wait times/timeouts/connection errors.

I urge the folks here to shoot them an email to let them know it's not just me. Maybe Larry Potterfield will spring for some upgraded equipment.