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dillon Square Deal 'B' problem***THANKS DILLON***

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  • laohuang
    Member
    • Jul 2013
    • 163

    dillon Square Deal 'B' problem***THANKS DILLON***

    my dillon Square Deal 'B' deprime die bent
    both the decap pin and bolt are bent
    as the picture shows

    i just bought a used and find the problem
    Does Dillon Lifetime "No-B.S." Warranty covers the problem?
    like FREE DIE replacement?

    anyone else has the same problem?
    Last edited by laohuang; 12-12-2015, 9:59 AM.
  • #2
    jericho89
    Senior Member
    • Aug 2011
    • 1129

    Not sure if it is covered, but there is only one way to find out. Give them a call and let them know what happened.

    Comment

    • #3
      SevenSixTwoNATO
      Member
      • May 2015
      • 196

      Yes call them. I bet your experience with CS will be second to none
      I have click bait problems

      Comment

      • #4
        baih777
        CGN/CGSSA Contributor
        CGN Contributor
        • Jul 2011
        • 5680

        Usually you will get the shaft and pin assembly. Not the whole die.
        Been gone too long. It's been 15 to 20 years since i had to shelf my guns. Those early years sucked.
        I really miss the good old Pomona Gun Shows.
        I'm Back.

        Comment

        • #5
          Revoman
          Senior Member
          • Dec 2007
          • 2394

          Man....do ya have a cheater bar on the handle?!? There was a LOT of force on that deprimer to bend it like that.
          I have loaded many tens of thousands of rounds and only broke one primer punch pin, ever.
          Just sayin'.

          Comment

          • #6
            Heretodaygonetomorrow
            Senior Member
            • Aug 2011
            • 582

            I'm surprised that the aluminum handle didn't break before you did that much damage to the decapping assembly. I had one of the early Square Deals, and Dillon sent me a reinforced handle because people were breaking the early ones.

            Comment

            • #7
              MarkG35
              Senior Member
              • Mar 2011
              • 580

              Wow! Must have been one heck of a military crimp to do that much damage(Berdan perhaps?)

              Comment

              • #8
                bruce381
                Senior Member
                • Feb 2009
                • 2452

                probably a 9 with a rock inside, inside a 40, inside a 45

                Comment

                • #9
                  Parker2020
                  Junior Member
                  • Jul 2013
                  • 85

                  They will probably cover it but either way you will have to get it from Dillon even if you have to buy a new die . They have great customer service to give them a call .

                  Comment

                  • #10
                    laohuang
                    Member
                    • Jul 2013
                    • 163

                    emailed the dillon company and
                    has not received any response yet
                    Dillon website says it will take 7-14 business days to answer emails
                    thanks for all your posts
                    i will let you know the result
                    Last edited by laohuang; 11-15-2015, 10:58 PM.

                    Comment

                    • #11
                      jericho89
                      Senior Member
                      • Aug 2011
                      • 1129

                      Call them and you will have results in 10 minutes. 800-762-3845. 7-6 MST, M-F, 8-3 Sat.
                      Last edited by jericho89; 11-16-2015, 1:17 AM.

                      Comment

                      • #12
                        stilly
                        I need a LIFE!!
                        • Jul 2009
                        • 10685

                        Originally posted by laohuang
                        my dillon Square Deal 'B' deprime die bent
                        both the decap pin and bolt are bent
                        as the picture shows

                        i just bought a used and find the problem
                        Does Dillon Lifetime "No-B.S." Warranty covers the problem?
                        like FREE DIE replacement?

                        anyone else has the same problem?

                        Call them because they answer the phones but e-mail is for chumps... And if they send you a little blue pill, then you must rub it on the bent part and that will straighten it out...
                        7 Billion people on the planet. They aint ALL gonna astronauts. Some will get hit by trains...

                        Need GOOD SS pins to clean your brass? Try the new and improved model...



                        And remember- 99.9% of the lawyers ruin it for the other .1%...

                        Comment

                        • #13
                          uechikid
                          Senior Member
                          • Dec 2012
                          • 1409

                          Here is their phone number.

                          Toll Free 800-762-3845 or 480-948-8009
                          "Carpe Diem"

                          Comment

                          • #14
                            laohuang
                            Member
                            • Jul 2013
                            • 163

                            what an amazing service!!
                            I just received the email from Dillon as follow:

                            DillonHelp <DillonHelp@dillonprecision.com>
                            1:58 PM (1 hour ago)

                            to me
                            Please send your address (back with this email) and we'll mail a replacement to you.

                            Thank you!
                            Dillon Precision Products, Inc.

                            ************************************************** **********
                            PLEASE LEAVE ALL PREVIOUS MESSAGES
                            AS WE NEED THEM FOR OUR REPLY
                            ************************************************** **********
                            Phones are open from 7 am MST till 6 pm MST (no daylight savings time in AZ!)
                            & Saturday from 8 am to 3 pm MST.

                            Orders/Expert Assistance: 800-223-4570 Local #: 480-948-8009
                            Catalog Order/Order status: 800-762-3845
                            Fax #: 480-998-2786

                            Showroom hours: Monday – Friday 9 am to 6 pm MST & Saturday 8 am to 3 pm
                            Visit us on the Web at http://www.dillonprecision.com

                            From: a sun [mailto:sunanguang@gmail.com]
                            Sent: Wednesday, November 11, 2015 11:39 PM
                            To: DillonHelp <DillonHelp@dillonprecision.com>
                            Subject: Dillon Square Deal 'B' problem

                            Comment

                            • #15
                              AandO
                              Member
                              • Nov 2014
                              • 449

                              Now that's what I'm talking about.

                              Good to hear. Thanks for following up.................

                              Comment

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