I got a laptop for my folks awhile back and set it up with 3 accounts (mom, dad, admin). The mom-dad ones are customized for either of them and have lesser privileges to keep them from screwing things up.
Anyways the problem (recently started happening) is that when it boots up you cannot click or otherwise select any of the users except for Admin. In order to log on you have to hit 'enter' and then you get the Admin account, then switch users and you can select all of them.
You can't click with a mouse, keyboard, tab, ctrl alt delete, anything. Nothing works until you press enter and then switch users.
Ideas? I have never seen this before. Safe mode, disabling all startup programs, different keyboard/mouse/different drivers nothing works.
Anyways the problem (recently started happening) is that when it boots up you cannot click or otherwise select any of the users except for Admin. In order to log on you have to hit 'enter' and then you get the Admin account, then switch users and you can select all of them.
You can't click with a mouse, keyboard, tab, ctrl alt delete, anything. Nothing works until you press enter and then switch users.
Ideas? I have never seen this before. Safe mode, disabling all startup programs, different keyboard/mouse/different drivers nothing works.


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