Had it installed since this last 27 Jun, expires 2019.
I want it to backup when I tell it to rather than on its own Automatic timetable. I am on the computer at any hour during the day or night. My sleep schedule is erratic so I shop, communicate, browse, listen to music and tend to the Forum.
Too many times the computer (WIN Pro 7) has locked up, stopped, paused or whatever, causing me to shutdown and start over.
It all seems to stem from Carbonite since all was fine until installation of same.
I went into settings and there is no way to stop automatic backups where I can do it manually at my convenience rather than Carbonites.
I called them and the guy at Customer Support said they don't offer a manual button for backup as its all designed for automatic.
Just one button is all I ask so I can decide when to perform backup.
He said they don't do that, just select a delay.
Told him to close my account, he said he cannot, I said I am uninstalling it and I want my money back.
He said you can uninstall but you won't get your money back.
It was a 2 year purchase on VISA.
Carbonite is Uninstalled.
Looking for other way to backup.
I suppose I better add that I do not wish to buy a new computer at this time.
EDIT to add this link to PC Mag review of Carbonite's comments section.
Seems Carbonite users had many problems reported https://www.pcmag.com/article2/0,281...#disqus_thread
Vick
I want it to backup when I tell it to rather than on its own Automatic timetable. I am on the computer at any hour during the day or night. My sleep schedule is erratic so I shop, communicate, browse, listen to music and tend to the Forum.
Too many times the computer (WIN Pro 7) has locked up, stopped, paused or whatever, causing me to shutdown and start over.
It all seems to stem from Carbonite since all was fine until installation of same.
I went into settings and there is no way to stop automatic backups where I can do it manually at my convenience rather than Carbonites.
I called them and the guy at Customer Support said they don't offer a manual button for backup as its all designed for automatic.
Just one button is all I ask so I can decide when to perform backup.
He said they don't do that, just select a delay.
Told him to close my account, he said he cannot, I said I am uninstalling it and I want my money back.
He said you can uninstall but you won't get your money back.
It was a 2 year purchase on VISA.
Carbonite is Uninstalled.
Looking for other way to backup.
I suppose I better add that I do not wish to buy a new computer at this time.
EDIT to add this link to PC Mag review of Carbonite's comments section.
Seems Carbonite users had many problems reported https://www.pcmag.com/article2/0,281...#disqus_thread
Vick


Comment