On Target messed up my PPT...

[anthony.kurtz88]

Hey guys getting back to you all as requested. I went back today and signed the paperwork: it was the DROS Forms. I would like to commend Josh from On Target: he made it right and gave me 100rds of .45 to make up for my gas and my time. Turned a bad situation into a positive one. Great customer service!

[edgerly779]

They are an upright and honorable company. If you have a problem they will make it right. Always call and discuss before posting. If the vendor /lgs/ffl does not respond favorably then post complaint. Just my 2 cents worth. As a former ffl and range owner we always tried to make it right. Jack

[SonofWWIIDI]

How much for the .45?!?




Glad they covered at least part of your time and mileage.

[anthony.kurtz88]

They are an upright and honorable company. If you have a problem they will make it right. Always call and discuss before posting. If the vendor /lgs/ffl does not respond favorably then post complaint. Just my 2 cents worth. As a former ffl and range owner we always tried to make it right. Jack

Thanks. I actually originally posted more as a question because this had never happened to me and was looking for input from the CG Community. I was upset that they offered me only range time because I don't live in OC so it wouldn't make sense for me. What I did is called back and negotiated a box of .45 instead. The only thing I was kinda bummed about is I wanted a box of Hydrashoks or TAP, which they were unwilling to do. I think that would have been fair for my time and gas from Oceanside. However, even though they couldn't do that, he gave me 100rds of .45 (range reloads) instead which I am ok with. So that's why I was sure to tell you all that they did make it right. Believe, if they weren't willing to do anything for me, I would make sure to tell everyone about it too.

[anthony.kurtz88]

How much for the .45?!?




Glad they covered at least part of your time and mileage.

Range reloads 100 rds. Would have preferred PDW ammo. I got a little Nissan Versa so I think its somewhat fair. I'm happy with the outcome. Even though I would have been happier with some Hydrashoks or TAP!

[Solid Foundation]

Their storage fee starts the 12th day after DROS.
I highly doubt you'd be able to go 26 days without fees UNLESS you're military or LEO.

I don't have extensive experience with them but I've mostly had good service.

Edit:
Incidentally, Elite down the freeway from them charge $40 for DROS. even if you have bad experiences, at least you're doing business with a shop that's not out to screw you.

[tbc]

Storage fees: They charge the buyer $11 a day storage fee for the gun each day after the 10 day waiting period.

Mine was a PPT. I picked it up after 15 days without paying any additional fee.

[I Swan]

I've done PPT at Elite was the legal amount at least until earlier this year. The storage fee thing is BS as well. I like buying guns here and there from On Target but storage fee nonsense for PPT pisses me off. I may still do one there as my schedule generally lets me pick up when I want to.

[cudakidd]

Never paid "storage fees" after the 10th day at ANY store in Bako. NEVER.

Another rip off by the Gun Store disguised as a "fee"...