Bringing down Botach Tactical HELP!

[Omega13device]

Heres something your probably not aware of. Botach is also a class III dealer. This means they have full auto SMG's, Colt M-4's, Galils, high cap mags and pistols inside their store and I will not put them in a precarious position by telling you more but for obvious reasons, they distance the populace from these type of weapons. Remember how bad of an area their in?.......the young lady opening the door for you...etc. I've been inside several times and I understand why they have that policy. If you think their policy is harsh, try calling Ardvark tactical in Irwindale and see how fast they hang up on you when you say your buying something other than a flashlight and are non LEO. Another thing is Botach does millions of dollars of contract work, I recall the city of Santa Monica recently purchasing over a thousand PASGT helmets and they pretty much are the largest supplier to entry teams in our state as well as others. They are hardcore and the fact they even deal with "the little guy" should make us content. My advice is if you need something from Botach, the best thing to do is order online if you see that feature on the page, be patient, sometimes their items are shipped from another supplier and can take over 30 days. Believe me I know. Good luck.

I don't think any of that is relevant unless you believe consumers should be sheep and just go along with crappy service. If Botach can't handle the consumer business they why are they in it at all? Either do a good job or quit screwing consumers and get out of the consumer retail business.

[ohsmily]

We are lucky here in Norcal we have a Gall store , and if you have to buy some 5.11's and need some adjustments done to them it will take em all of 20 minutes to do that . If the item is not in stock they will order it for you right away and call you as soon as it has arrived . Now THAT is a store you can support .

There are multiple Gall's stores in SoCal and in fact started in Long Beach, not too far away from Botach.

[Unknownassailant]

Long Beach Uniform on LB Blvd. I buy all my BDU's and boots there.

[brando]

They are a pain in the *** in many cases, but going after them will be hard. The Pro-Israeli lobby in the US is quite powerful

[Inoxmark]

Here you go:
Botach @ Better Business Bureau rated F, not surprisingly;
Glocktalk 200 posts thread;
Just do a search for Botach on any firearms related forum, you will have pleanty of material. You can contact specific posters for letters, emailed statements etc., if that's what you need.

[paradox]

I know B.K. Botach and he isn't too keen on non LEO's calling in orders but whatever works. Cheers.

Fair enough, he's free to run his buisness however he pleases. So let me modify:

Lessons learned: if you are an LEO do not use the website, only call and make damn sure what you want is in stock. If you are not an LEO, bugger off. Botach does not want your money. Take it somewhere else you civilian scum.

[E__WOK]

What did Botach do to you? Do they owe you money or product?

[DigglerD]

What did Botach do to you? Do they owe you money or product?

Either or...

[blacklisted]

Fair enough, he's free to run his buisness however he pleases. So let me modify:

Lessons learned: if you are an LEO do not use the website, only call and make damn sure what you want is in stock. If you are not an LEO, bugger off. Botach does not want your money. Take it somewhere else you civilian scum.

Sounds about right.

[Mute]

Let me just ask, did you know about their poor CS before you ordered from them? If so, why did you still give them your business? If not, disregard.

[DigglerD]

Let me just ask, did you know about their poor CS before you ordered from them? If so, why did you still give them your business? If not, disregard.

Look at the first line of my original post...

[PressCheck]

Look at this thread that I started a few years ago.

http://glocktalk.com/showthread.php?s=&postid=6246213#post6246213

[PeteyG]

someone just posted over at AR15.com Similar rant

http://www.jobrelatedstuff.com/forums/topic.html?b=3&f=17&t=282240

Pete

[Turbinator]

This is a neat thread. I'd be very interested in the outcome of Yahoo turning away Botach's business as a customer and vendor for the Yahoo Stores theme.

I ordered from them and it took forever, but I finally got my stuff and it was as advertised. However, because of the waiting time, I'd rather go elsewhere for my next orders.

Turby

[maxicon]

I ordered succesfully from Botach several times, always ordering from their sale emails, which don't say squat about LEO only or anything else.

I then ordered some stuff from their regular website, not from the sale emails, and it didn't work at all. No replies to repeated emails, no answer at the phone, no shipment of goods.

Abysmal service. I would absolutely never recommend buying from them when there are many companies who care about keeping customers.

Just my opinion...

max