Mossberg customer service is terrible! Anyone else?

[USMC0621]

ha

Oh I understood the point. But hat has to be the dumbest thing I've read today. He is asking for his gun to be fixed because he damaged it.
Is he going to ask them to fix it because the barrel got dirty from him firing it? Or that the action bars wear when you pump it too?

The Benelli threat is cute too like they would be any better.

ya the benelli wasn't a threat. it was a promise. rather spend the extra money than deal with the knuckleheads at mossberg

[stix213]

It is pretty rare for a company to provide for shipping both to and from them for a repair. Not sure why the OP would get rid of all his Mossberg products just for doing what is standard not just across the firearm industry, but pretty much all industries.

Yeah it is a little weird for a customer service rep to not know what a magazine tube refers to, but again a bit odd to get rid of all mossberg stuff over what is probably a brand new CS rep.