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Quick story about my horrible first time visit to this place. I realize there aren't a lot of outdoor ranges in the San Diego, Riverside area, but this place has got to be the bottom of the barrel. So here's how it went for me today.
Called Thursday to see if they were accepting new memberships. Guy on the phone said yes. I then made sure that I could come Friday to sign up and shoot the same day. He said yes no problem. Get there Friday, 30 min drive for me btw. I have never been to this place and first impression is it's a complete DUMP. I decide to go into the shanty of an office to see about getting a membership. I open the door and I have barely placed a foot across the threshold when this rude as hell ******* that is maning the desk says, "well don't just stand there with the door open, close it". REALLY? I was making my way in, it was crowded because the damn place is smaller than a closet, and I hadn't even fully got in to be able to close the door. Unbelievable. So now I'm thinking, probably not going to give this **** hole my money. The other customers in the office go out to the range and the dude says, "so what can I do for you" in a really crappy tone. I say, I'm thinking about getting a membership. He quickly runs through what's needed in a way that made me feel as though this was the last thing in the world he wanted to be doing, and then says "BUT, you have to come on Saturdays to open a membership". I then explain that when I called yesterday, the guy told me I could come today, get the membership and shoot. His response, "Well he was wrong". I turned and left without a word. Believe me when I tell you, it was all I could do not to come across the desk and take this guy out. It was that bad and it is clear that this idiot needs to be fired.
Apperently it is somewhat known that these guys really are lame asses and just don't care about thier customers. Hopefully with this post, it becomes more known and people stop going there.
Something to note. The place is called Duncan's. Please do not confuse this with Duncan's Gun Store in San Marcos. They are not the same business. Tom Duncan who owns the range is the brother of the Duncan that owns the Gun Store. The Gun Store is filled with very professional, courteous people and I will continue to do business with them.
As for Duncan's the gun range, there's not a chance in hell they are getting my money nor should they get yours. How this place has even ONE customer is beyond me.
STAY AWAY!!
Called Thursday to see if they were accepting new memberships. Guy on the phone said yes. I then made sure that I could come Friday to sign up and shoot the same day. He said yes no problem. Get there Friday, 30 min drive for me btw. I have never been to this place and first impression is it's a complete DUMP. I decide to go into the shanty of an office to see about getting a membership. I open the door and I have barely placed a foot across the threshold when this rude as hell ******* that is maning the desk says, "well don't just stand there with the door open, close it". REALLY? I was making my way in, it was crowded because the damn place is smaller than a closet, and I hadn't even fully got in to be able to close the door. Unbelievable. So now I'm thinking, probably not going to give this **** hole my money. The other customers in the office go out to the range and the dude says, "so what can I do for you" in a really crappy tone. I say, I'm thinking about getting a membership. He quickly runs through what's needed in a way that made me feel as though this was the last thing in the world he wanted to be doing, and then says "BUT, you have to come on Saturdays to open a membership". I then explain that when I called yesterday, the guy told me I could come today, get the membership and shoot. His response, "Well he was wrong". I turned and left without a word. Believe me when I tell you, it was all I could do not to come across the desk and take this guy out. It was that bad and it is clear that this idiot needs to be fired.
Apperently it is somewhat known that these guys really are lame asses and just don't care about thier customers. Hopefully with this post, it becomes more known and people stop going there.
Something to note. The place is called Duncan's. Please do not confuse this with Duncan's Gun Store in San Marcos. They are not the same business. Tom Duncan who owns the range is the brother of the Duncan that owns the Gun Store. The Gun Store is filled with very professional, courteous people and I will continue to do business with them.
As for Duncan's the gun range, there's not a chance in hell they are getting my money nor should they get yours. How this place has even ONE customer is beyond me.
STAY AWAY!!
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