Tweet
Just want to vent my frustration a little on this place.
I ordered some sights from Opticts Planet. They said that these sights are drop in parts for a Ruger GP100 and RedHawk. I paid $129 for them. I was thrilled when they came and tried to put the front sight on, to big. It does not fit into the mount. I emailed them because I want to exchange them for something that is accutally drop-in. They had the nerve to tell me that I am not eligable for a refund or exchange because sale to CA is restricted. I said that they shipped to me from them without a problem and the product does not fit. I would like to exchange them for sights that do. Again same thing, They do not ship to CA and sales were restrcted to CA. I had to call them and force them to take the faulty product back. They send me a RMA form and its only good for 10 days and I have to pay for shipping, extra fees for insurance, and the fees for the carrier to have them sign for the package. Then they will refund me the money withing 90 days. They were really quick to take the cash and send be a faulty product and then to refund me the money because they lied to me is a major issue. I do not reccommend anyone to do buisness with them.
I ordered some sights from Opticts Planet. They said that these sights are drop in parts for a Ruger GP100 and RedHawk. I paid $129 for them. I was thrilled when they came and tried to put the front sight on, to big. It does not fit into the mount. I emailed them because I want to exchange them for something that is accutally drop-in. They had the nerve to tell me that I am not eligable for a refund or exchange because sale to CA is restricted. I said that they shipped to me from them without a problem and the product does not fit. I would like to exchange them for sights that do. Again same thing, They do not ship to CA and sales were restrcted to CA. I had to call them and force them to take the faulty product back. They send me a RMA form and its only good for 10 days and I have to pay for shipping, extra fees for insurance, and the fees for the carrier to have them sign for the package. Then they will refund me the money withing 90 days. They were really quick to take the cash and send be a faulty product and then to refund me the money because they lied to me is a major issue. I do not reccommend anyone to do buisness with them.
Comment