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Palmetto state armory

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  • jeffreyliu838
    Member
    • Apr 2010
    • 121

    Palmetto state armory

    Not sure if this is the right place, but I placed and received an order 6 months ago... Didn't get a chance to open it til last friday because of the military and found out that a ctr I ordered wasn't a ctr but was a moe. I didn't really mind, but I didn't want to ship it back because I'm only home for 9 more days and I wanted to get to shoot the rifle I built. I called them up and they refunded the difference, no questions asked. That's some great customer service if you ask me and all my online purchases will be with them from now on.
  • #2
    livefire
    Member
    • Feb 2011
    • 423

    They are top notch in my experience too! Welcome home! AND a big thanks for everything you do!
    :reloadandshoot:
    The best thread EVER!
    http://www.calguns.net/calgunforum/s...d.php?t=150941

    http://MichaelRobertsHomes.com/

    Comment

    • #3
      IPSICK
      Veteran Member
      • Nov 2005
      • 4259

      Great CS but hopefully they work on the QA for shipping and packaging. Will continue to buy from them though.
      "When you get the (men) to the range, you just get the men. But when you bring the (women) to the range, you get the (whole family). And that's what's going to save our 2nd Amendment."--Dianna Liedorff

      "Since self-preservation is the 1st law of nature, we assert the...right to self-defense. The Constitution...clearly affirms the right of every American...to bear arms. And as Americans, we will not give up a single right guaranteed under the Constitution." --Malcolm X

      Comment

      • #4
        IPSICK
        Veteran Member
        • Nov 2005
        • 4259

        Great CS but hopefully they work on the QA for shipping and packaging. Will continue to buy from them though.
        "When you get the (men) to the range, you just get the men. But when you bring the (women) to the range, you get the (whole family). And that's what's going to save our 2nd Amendment."--Dianna Liedorff

        "Since self-preservation is the 1st law of nature, we assert the...right to self-defense. The Constitution...clearly affirms the right of every American...to bear arms. And as Americans, we will not give up a single right guaranteed under the Constitution." --Malcolm X

        Comment

        • #5
          teeteemongo
          Junior Member
          • Mar 2010
          • 48

          Anybody ever had problems with them not getting orders? I'm on ten business days since receiving an order confirmation with no tracking number for my order. Credit card was charged day of. No replies to my emails. Nobody is answering the phones either. I'm a first time customer too!!

          Anybody have any idea how to get their attention? Ordered items included their ss upper and moe lpk. Neither of which are out of stock.

          Do I have to call my credit card company to get this handled? Help!

          Comment

          • #6
            Joe
            Calguns Addict
            • Apr 2006
            • 5730

            Originally posted by teeteemongo
            Anybody ever had problems with them not getting orders? I'm on ten business days since receiving an order confirmation with no tracking number for my order. Credit card was charged day of. No replies to my emails. Nobody is answering the phones either. I'm a first time customer too!!

            Anybody have any idea how to get their attention? Ordered items included their ss upper and moe lpk. Neither of which are out of stock.

            Do I have to call my credit card company to get this handled? Help!
            Give it a few more days. Just to see if it shows up.

            Comment

            • #7
              Archie B.
              Member
              • Nov 2010
              • 343

              Originally posted by teeteemongo
              Anybody ever had problems with them not getting orders? I'm on ten business days since receiving an order confirmation with no tracking number for my order. Credit card was charged day of. No replies to my emails. Nobody is answering the phones either. I'm a first time customer too!!

              Anybody have any idea how to get their attention? Ordered items included their ss upper and moe lpk. Neither of which are out of stock.

              Do I have to call my credit card company to get this handled? Help!
              If you got the $7 shipping they send it to your local post office via ups and then usps will deliver. You will have to contact them for a tracking number. The same thing happened to me and took 10 days to receive. It usually takes 1-3 days for them to process/ship your order.
              sigpic

              Comment

              • #8
                nbkvig2
                Member
                • Feb 2010
                • 423

                Originally posted by teeteemongo
                Anybody ever had problems with them not getting orders? I'm on ten business days since receiving an order confirmation with no tracking number for my order. Credit card was charged day of. No replies to my emails. Nobody is answering the phones either. I'm a first time customer too!!

                Anybody have any idea how to get their attention? Ordered items included their ss upper and moe lpk. Neither of which are out of stock.

                Do I have to call my credit card company to get this handled? Help!
                They had posted that for awhile, their online service was not sending out tracking number like it was suppose to. Perhaps your order lied within that time frame. Their service is top notch though, they're always busy on the phone but I call multiple times throughout the day and I would get through no problem. I would sit tight for now, they are not the kind of company who would take your money and not ship/make it right.
                Various Ammo for sale! (Including 300weatherby mag!)

                Comment

                • #9
                  pontiacpratt
                  Senior Member
                  • Sep 2009
                  • 1663

                  It says to give 5 or 7 business days to custom build each upper. They have top notch CS. No worries they'll do right by you.
                  I ordered 200 rounds of PMC .308 from them last year. It was several days no shipping confirmation. Joe said he'd ship another package out right away. Then the next I got the 200 rounds I ordered. I told him that I'd buy the second batch if he would wait until friday to charge me. He said sure and didn't charge me shipping on the second shipment.
                  A mugger, even an armed one, can only make a successful living in a society where the state has granted him a force monopoly.
                  -Marko Kloos

                  Comment

                  • #10
                    Scratch705
                    I need a LIFE!!
                    • May 2009
                    • 12530

                    Ordering from PSA is like getting presents from nowhere. You know you are getting it, but you just don't know when. not a bad thing unless you are one of those that needs to track the package 24/7.
                    Originally posted by leelaw
                    Because -ohmigosh- they can add their opinions, too?
                    Originally posted by SoCalSig1911
                    Preppers canceled my order this afternoon because I called them a disgrace... Not ordering from those clowns again.
                    Originally posted by PrepperGunShop
                    Truthfully, we cancelled your order because of your lack of civility and your threats ... What is a problem is when you threaten my customer service team and make demands instead of being civil. Plain and simple just don't be an a**hole (where you told us to shove it).

                    Comment

                    • #11
                      canative
                      Senior Member
                      • May 2010
                      • 1009

                      I've ordered ammo from them before, no problems, came in about 7-10 days.

                      Comment

                      • #12
                        Hk996
                        Senior Member
                        • Mar 2007
                        • 659

                        I've used them several times for ammo with no problems at all.
                        kevin.

                        Comment

                        • #13
                          ARFAN
                          Senior Member
                          • Feb 2006
                          • 751

                          ordered from them 1000 rds 45 acp and 200 rd 308 match. received in last week. The shipping is expensive

                          Comment

                          • #14
                            rojocorsa
                            Calguns Addict
                            • Oct 2008
                            • 9139

                            They're good people. They're one of the few online vendors that I purchase from. Though last time it was a little bit slow (no problem for me) because of their father's day lower sale. That was insane!
                            sigpic
                            7-6-2 FTMFW!

                            "...and an old German guy said there was a bit of an unsaid joke about the Nazi salute; apparently when they clicked their heels and raised their arm up in the air in a Nazi salute, they were saying, "we're in this much s___."

                            Comment

                            • #15
                              spiders1972
                              Member
                              • Nov 2009
                              • 106

                              I've only had good experiences with them so far.

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