I wouldn't give them negative feedback since they are upfront about it before proceeding any further. If I had driven 2hrs to a dealer and they don't show up, then, of couse, it'd be a different matter. As I read your post, sounds like you guys worked it out over the phone.
I generally give the other party the benefit of the doubt, and it seems to work ok. So, I'd take their word at face value in this case.
I generally give the other party the benefit of the doubt, and it seems to work ok. So, I'd take their word at face value in this case.

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