I started using them on my first class at FrontSight, and really liked them.
So, one of the arms for my Top Jimmie snapped around the neck strap loop.
Luckily I had another pair of Top Jimmie (one pair of sunglasses per car), so I procrastinated and finally got around to calling them on Monday.
Given the unpleasant experience that my wife has had with Maui Jim regarding a warranty claim, I was ready. I got my serial number, receipt, etc, and etc.
So I called and told the warranty lady my problem, without asking for anything, no serial number, no faxing of my receipt, no asking me where I bought the glasses, she asked for my address, and today, the arms showed up, and my sunglasses is fixed.
Oh, and my wife loves her WileyX too. Way better than the 4 times more expensive Maui Jim that she had.
So, one of the arms for my Top Jimmie snapped around the neck strap loop.
Luckily I had another pair of Top Jimmie (one pair of sunglasses per car), so I procrastinated and finally got around to calling them on Monday.
Given the unpleasant experience that my wife has had with Maui Jim regarding a warranty claim, I was ready. I got my serial number, receipt, etc, and etc.
So I called and told the warranty lady my problem, without asking for anything, no serial number, no faxing of my receipt, no asking me where I bought the glasses, she asked for my address, and today, the arms showed up, and my sunglasses is fixed.
Oh, and my wife loves her WileyX too. Way better than the 4 times more expensive Maui Jim that she had.


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