Restocking fee?

[Mason McDuffie]

Wow, that is some shady dealings. Im gonna start keeping my open for that. I usually buy my guns used though.

[RP1911]

First:

Look at your purchase receipt/invoice and see if there is any written policy regarding restocking fees. Or you can have another person go and see if there is anything posted in the shop.

Second.

are you saying that the shop did not refund you the sales tax or the total paid was $1,200 and included the sales tax which he deducted before applying the restock fee?

If he did not refund you the sales tax, you have that shopowner by the balls and could cost him his reseller permit specially if he has been consistently doing this with other customers.

[ke6guj]

i see, well i never got ahold of the dros form after signing it, i got a copy of the stores personalized handwritten receipts.

I updated the post after you started replying.

I looked at my paperwork and it is their Invoice that you sign that has the cancellation fees noted, not the DROS, sorry.

[detcord]

First:

Look at your purchase receipt/invoice and see if there is any written policy regarding restocking fees. Or you can have another person go and see if there is anything posted in the shop.

Second.

are you saying that the shop did not refund you the sales tax or the total paid was $1,200 and included the sales tax which he deducted before applying the restock fee?

If he did not refund you the sales tax, you have that shopowner by the balls and could cost him his reseller permit specially if he has been consistently doing this with other customers.

sales tax was not refunded, and an amount equal to the sales tax was deducted from my refund as well. Edit: also there is no refund policy on my invoice

[RP1911]

Ok. You need to determine somehow what is the shop's retstocking fee. It can range form 10%-20%. Most places it's 15%-20% of the item's price. Sometimes it's a flat fee.

Looks like the sales tax rate is 7.75% or 8.00% depending on how the invoice was written.

If he did not refund you the sales tax, then he pocketed it. The only way he can get away with it if he explains it as the restocking fee is twice the sales tax rate.

[detcord]

Well im hoping it was an accident, either way i dont expect to get like a refund on the refund or anything. but apparently this is out of the ordinary so ill just see if one of the employees can give some answers.

the unveiling: it was ades in orange, new owner was the one handling it. I know you guys frequent the board so id appreciate it if you could clear this up.

[PolishMike]

So you paid a 22% restocking fee. Seems about the norm to me.

The 3 day thing is absolute FUD. The DOJ can hold a gun as long as they want/need to. They have to give the ok for a shop to release the gun.

Sounds to me like you have some issues to take care of before you buy a gun. You could have left the gun on hold there while clearing this up and not had to pay the restocking fee.

[detcord]

I was acting on legal advice from a tmllc lawyer(about the 3 day thing) i had a nice night in vegas to cool off with the refund money so i think im better overall with what happened than waiting forever.

[darksands]

I have heard up to 25% restocking fee so it is normal. DOJ can delay the DROS over three days untill they or you clear it up. It's usually faster if you clear it up. When you begin the DROS on a gun, they take it off the shelves for sale so each day that it is not on the shelves, they loose money (if you decide you don't want it anymore). Just clear up the DOJ issue and keep the gun. It's not like you will be cleared from the DOJ if you get it elsewhere...

[dustoff31]

The 3 day thing is absolute FUD. The DOJ can hold a gun as long as they want/need to. They have to give the ok for a shop to release the gun.

Yes and No. The three day deal is federal law. After three days without a NICS denial, a dealer MAY go ahead with the transfer.

CA DOJ may well have different rules.

[detcord]

I have heard up to 25% restocking fee so it is normal. DOJ can delay the DROS over three days untill they or you clear it up. It's usually faster if you clear it up. When you begin the DROS on a gun, they take it off the shelves for sale so each day that it is not on the shelves, they loose money (if you decide you don't want it anymore). Just clear up the DOJ issue and keep the gun. It's not like you will be cleared from the DOJ if you get it elsewhere...

its going to be a while before its all cleared as the arresting pd, and DA arent responding to the doj. and doj wont ask them for clarification more than once a month. the refund is the best route i could have taken, since having over a grand sitting in limbo for that long is nerve wracking(sp?).

an arrest for a non-crime without conviction, OR charge, should be pretty clear cut but theres some unknown factor screwing things up and my lawyer is trying to track it down.

[jrsportssupply]

I can't comment on the other dealer's policies, but we do have some of our registrations come back with a delay. In these cases, we call the customer and let them work the problem out with the DOJ (or, typically, the DMV).
If the DOJ comes back with an approval after delay, then no harm no foul. The customer gets the gun.

Sometimes, the delay turns into a denial. At that point, the customer is charged a restocking fee.

Sometimes, the customer does not want to complete the process with the DOJ/DMV/etc., and just wants a refund. At that point, the customer is charged a restocking fee.

Restocking fees are not punitive. The gun business is a low-margin business and therefore relies on quick reinvestment of sales $ plus rapid turnover of merchandise in order to stay in business.

[dfletcher]

Exactly what costs do a gun store incur when this happens? Is the gun considered used and they sell it for less? I'm all for a store covering their costs, but 25% sounds a touch stiff.

[high_revs]

i figure mostly... freaking accounting and inventory work (ain't much at that either)! and that they possibly lost a sale. but really and in today's times, that item could/would sell quick anyway. good shop or not, not exactly customer friendly knowing purchases are so hot these days.

[cousinkix1953]

Exactly what costs do a gun store incur when this happens? Is the gun considered used and they sell it for less? I'm all for a store covering their costs, but 25% sounds a touch stiff.

Used? Not if the gun in question has never been fired. It never left the store...