No, I don't always look down my nose at someone. But I do get frustrated when I'm confronted by someone who is ignorant on important things related to the field in which they make a living. Not only was he ignorant, but he was "preachy" for lack of a better term. To wag your finger at me and tell me I'm going to get arrested for something - you damn well better be right. I have 23 employees and I can fundamentally guarantee you that my guys know our business and they simply do not pass out misinformation to our customers. Ever. And in my business being wrong won't get someone killed. In his business, being wrong can get someone killed. I guess the point here is that someone who has the safety and well-being of a group of people in his hands really should know even the most basic things like what's considered a loaded gun and what isn't. The best part - the guy never looked at my gun. He was too busy telling me that a loaded magazine is "technically a loaded gun."
While I agree it's a poor reflection on management, it's not all their fault. Where is the personal responsibility? Take the time to know your craft. All of it. Even if you're a part time minimum wage counter clerk. The customers look to you as an expert, so be one. If you're getting paid to do something, then do it right. Part of his job is to inspect the guns and ammunition that he is allowing to be shot at his range. That dude better know his stuff. If he doesn't know that a loaded magazine is NOT a loaded gun, what else doesn't he know?

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