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  • #16
    EricStanley
    Junior Member
    • Mar 2012
    • 85

    Originally posted by Rangem4
    Hey, some guys that work counters are very qualified, intelligent, handsome, capable, knowledgeable and quite helpful. Do you always look down your nose at retail help?
    Your "Dude" did seem a bit dense and this happens. It is a reflection of management my friend. We all have our station in life. Maybe the "dude" is really good at something. In this case the old saying goes:
    Tis better to be thought a fool and remain silent than to speak and remove all doubt. (not you scobun )

    No, I don't always look down my nose at someone. But I do get frustrated when I'm confronted by someone who is ignorant on important things related to the field in which they make a living. Not only was he ignorant, but he was "preachy" for lack of a better term. To wag your finger at me and tell me I'm going to get arrested for something - you damn well better be right. I have 23 employees and I can fundamentally guarantee you that my guys know our business and they simply do not pass out misinformation to our customers. Ever. And in my business being wrong won't get someone killed. In his business, being wrong can get someone killed. I guess the point here is that someone who has the safety and well-being of a group of people in his hands really should know even the most basic things like what's considered a loaded gun and what isn't. The best part - the guy never looked at my gun. He was too busy telling me that a loaded magazine is "technically a loaded gun."

    While I agree it's a poor reflection on management, it's not all their fault. Where is the personal responsibility? Take the time to know your craft. All of it. Even if you're a part time minimum wage counter clerk. The customers look to you as an expert, so be one. If you're getting paid to do something, then do it right. Part of his job is to inspect the guns and ammunition that he is allowing to be shot at his range. That dude better know his stuff. If he doesn't know that a loaded magazine is NOT a loaded gun, what else doesn't he know?

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    • #17
      Foebia
      Banned
      • Oct 2012
      • 1347

      Whether it be a gun store or shooting range the staff bleeds this hollier than thou attitude. Frankly I am sick of it. Where is the good old fashioned customer service?

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      • #18
        skyscraper
        Calguns Addict
        • Feb 2011
        • 5198

        No offense dude, but how many threads do we need of people complaining about some misinformation at a range or GS? It happens, just move on. It's not worth getting bent out of shape about.

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        • #19
          RileyBean
          Banned
          • Jun 2012
          • 258

          Originally posted by scobun
          If you have to work at a gun store or gun range, chances are you are either:

          1) retired
          2) a loser
          3) the owner, which does not rule out 1 or 2
          If you have to go to any job you don't like every day you are maybe #1 or, certainly, #2. Why would that apply to just gun range employees (and not Taco Bell, or construction, etc...).

          Comment

          • #20
            lordres
            Senior Member
            • Mar 2011
            • 500

            I don't think I've ever had a bad experience with Customer Service at OC Indoor...

            I just wish the range was a bit better lit. It's a little dark in there. I go to OC Indoor even though La Puente Firing Range is closer to my home. La Puente has a very nice, large, well lit range. Their prices are a little high though...

            Comment

            • #21
              beerman
              Calguns Addict
              • Dec 2009
              • 5167

              I like OC except as said it like a movie theater in there.Never had a problem with the folks there.

              Comment

              • #22
                1911RONIN
                CGN/CGSSA Contributor - Lifetime
                CGN Contributor - Lifetime
                • Mar 2011
                • 1990

                Originally posted by beerman
                I like OC except as said it like a movie theater in there.Never had a problem with the folks there.
                Same here. Now the d-bags that work at the other OC range (with many lines you can fire at)...well, I could tell you a cool story...

                bro

                ?Seek the Lord while He may be found?

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