Sig P226 Extractor Dislodged

[ZNiner]

I picked up my brand new Sig P226 Navy yesterday after my 10 day wait period. Decided to take the day off of work and go to the range to break her in.

Prior to going to the range I stripped and cleaned the gun and then lubed her up.

I went to the range and kept getting a FTE about every two mags or so. I used RWS, Federal, Winchester Ranger (to test feeding reliability), and wolf ammo and had FTE issue with all of them.

Around the 160th round or so I fired off and felt powder all over my face and noticed that the slide hadn't recoiled.

I racked by the slide manually and noted a ruptured case stuck in the chamber. I kept the handgun disassembled and came home as I didn't have anything with me at the range to tap out the ruptured shell casing.

So I just got home and tapped out the shell casing, here are some pics of the casing:





Here are some pics of the slide with the dislodged extractor:







What I want to know, is how I should go about getting the extractor fixed. Is this something I can do myself or do I need to get in touch with the folks at Sig and send it in for repairs? I am not sure if this is related to the problems I was having with the gun extracting spent rounds or something new in and of itself.

I appreciate any info you guys can throw my way.

[Bullwinkle]

You can do it yourself, but for something as serious as a ruptured case I'd call Sig Customer Service immediately. In addition to fixing the extractor, make sure you have them examine the barrel, chamber, slide, etc for ancillary damage (e.g. a bulge, out-of-spec chamber that's not supporting the cartridge case properly, etc). Ask the CS rep if they would like you to send in the ruptured case for examination also.

This was all factory new ammo, right? No reloads? I think most manufacturers these days have adopted a "use of anything but factory new ammo voids the warranty" policy.

Edited to add:
Oh, and when you say you "stripped" and cleaned the gun, you mean field stripped, right? Detail stripping your pistol by anyone other than a certified Sig armorer also voids the warranty (if I'm not mistaken).

[tbhracing]

Tagged. Interesting incident. I would call SIG since it sounds like a warranty issue.

[ZNiner]

Yes it was factory ammo and yes I only field stripped the gun ie. removed slide, barrel and recoil spring for a cleaning and lube.

[ZNiner]

I called Sig and they said I need to get in touch with the ammo manufacturer to have them pay for the repairs as it is an ammo related failure.

Anyone ever dealt with a situation like this before?

[ojisan]

Do you have any of the other fired cases that went through the gun?
Are they also bulged / cracked / etc?
Always best to have all the pieces of the puzzle before trying to solve it.

[ZNiner]

Nope just the one I had to take out when I got home. Looks like I will be paying for the repair costs out of pocket.

Oh well live and learn I guess.

[Code7inOaktown]

Wow, that's some customer service. Not.

Has SIG customer service really gotten that bad? The FTE's and multiple ammo sounds more like a problem with the Sig than the ammo.

[ZNiner]

I don't want to bash Sig nor do I want this to turn into a Sig bashing thread. I am sure if the issue is related to a defect in the weapon then they will perform the repairs free of charge.

[fsx]

Can a improper positioned Extractor cause the case to be ruptured?

[cineski]

Don't buy a new SIG until Mr. Cohen's arse is skidding out the front door. Just curious exactly what they said to you on the phone besides call Federal? BTW, Federal makes some of the finest ammo available today.

[ZNiner]

The customer service rep took all of my information and emailed me a UPS label to send my gun back for repair. I was told that the cost of the extractor repair would be $135.

I was told that the issue with my firearm was an ammunition problem and that it wasn't covered under the warranty. However, since the ammo was SAAMI spec factory ammo that the manufacturer should cover repair costs.

I asked about what my warranty actually covered and if my ruptured case was related to the FTE issues I had been experiencing but was told no. Factory warranty covers all function and defect issues, not failures related to ammo.

They asked me if I had made any modifications to my handgun to which I truthfully responded with the fact I had replaced the factory grips with a set of Hogue rubber grips.

As of right now, I have dropped off the handgun to my local UPS hub for overnight shipping back to Sig.

I will update this thread once I am told exactly what is wrong with the gun and whatnot.

[Dhena81]

I can't believe Sig said that, if your gun was messed up NIB they will probably blame it to the cartridge anyways. To me there must have been something wrong with the gun NIB because my Sigs have never had problems with FTE or FTF nor has any of my friends Sigs. I sure hope they take care of you I know I would if I was Sig.

[sevensix2x51]

ok, i will not be buying a sig, ever again. first trip to the range, that looks almost like OOB (at least to me,) the extractor is flopping all over and sig says "go screw yourself." nice.

good luck, i hope that everything works out all right for you. id loan you one of mine for some range shootin, but youre in santa rosa and, frankly, youre a niners fan.

[taguin]

I can't believe Sig said that, if your gun was messed up NIB they will probably blame it to the cartridge anyways. To me there must have been something wrong with the gun NIB because my Sigs have never had problems with FTE or FTF nor has any of my friends Sigs. I sure hope they take care of you I know I would if I was Sig.

I can believe SIG said that!
Their CS has gone down the proverbial drain!!!