UPDATE - June 03, 2022
Arizona DPS - CWPU is entirely caught-up! There is NO more backlog for new permits or renewals! All mail is being opened in real time on the date received.
This is worthy of a new thread so here you go and you are welcome!
First this thread ONLY pertains to the processing and related delays for both New and Renewal CWP Applications which are processed by the Arizona DPS Concealed Weapons Permit Unit (CWPU). https://www.azdps.gov/services/public/cwp
These are the DIRECT phone lines for the CWPU based in Phoenix, AZ: (800) 256-6280 or (602) 256-6280
Spoke to my CWPU contact today and there are several issues related to their backlog. The primary issue as most know relates to a staffing shortage, however they are aggressively trying to hire, but can't find candidates who can pass the background check.....
The other problem is screwed up mail service and when you multiple this by their tsunami of applications, it's a real issue and not a scapegoat. It is now HIGHLY recommended that all applications be sent with some form of tracking! USPS Certified or Priority Mail both provide tracking and are what is now recommended.
Another unique problem that has arisen with this backlog is Cashier's Checks! Many of these are only valid for a certain amount of days, depending upon your financial institution. And with their current backlog, the CWPU is opening application mail only to find that the Cashier's Check has expired and the application gets returned to you! The CWPU now recommends to ONLY send USPS Postal Money Orders as they never expire!
As the CWPU receives application mail, they date stamp each individual piece of mail and do not open it. The mail then gets separated into two different queues, one for renewals and one for new applications. They can easily identify the new applications without opening because they contain the fingerprint cards that can't be folded. However, CWPU now recommends that on renewal applications, write ATTN: Renewal in the address label portion of your mail to them to ensure it lands in the renewal queue!
All mail is opened in the order received and as I mentioned above, it is all date stamped, then it is also placed into a bin(s) for that specific date. So as of today, the CWPU is processing mail for RENEWALS received on 11/16/2021 and mail for NEW APPLICATIONS received on 11/02/2021 because they obviously take longer to process.
In regards to RENEWAL applications, once your mail is opened and if there are NO issues, they are processing the application and printing a new CWP within 24 hours. Any questions, pleases post in this thread and I will keep it updated with any new info from the CWPU.
Arizona DPS - CWPU is entirely caught-up! There is NO more backlog for new permits or renewals! All mail is being opened in real time on the date received.
This is worthy of a new thread so here you go and you are welcome!

First this thread ONLY pertains to the processing and related delays for both New and Renewal CWP Applications which are processed by the Arizona DPS Concealed Weapons Permit Unit (CWPU). https://www.azdps.gov/services/public/cwp
These are the DIRECT phone lines for the CWPU based in Phoenix, AZ: (800) 256-6280 or (602) 256-6280
Spoke to my CWPU contact today and there are several issues related to their backlog. The primary issue as most know relates to a staffing shortage, however they are aggressively trying to hire, but can't find candidates who can pass the background check.....
The other problem is screwed up mail service and when you multiple this by their tsunami of applications, it's a real issue and not a scapegoat. It is now HIGHLY recommended that all applications be sent with some form of tracking! USPS Certified or Priority Mail both provide tracking and are what is now recommended.
Another unique problem that has arisen with this backlog is Cashier's Checks! Many of these are only valid for a certain amount of days, depending upon your financial institution. And with their current backlog, the CWPU is opening application mail only to find that the Cashier's Check has expired and the application gets returned to you! The CWPU now recommends to ONLY send USPS Postal Money Orders as they never expire!
As the CWPU receives application mail, they date stamp each individual piece of mail and do not open it. The mail then gets separated into two different queues, one for renewals and one for new applications. They can easily identify the new applications without opening because they contain the fingerprint cards that can't be folded. However, CWPU now recommends that on renewal applications, write ATTN: Renewal in the address label portion of your mail to them to ensure it lands in the renewal queue!
All mail is opened in the order received and as I mentioned above, it is all date stamped, then it is also placed into a bin(s) for that specific date. So as of today, the CWPU is processing mail for RENEWALS received on 11/16/2021 and mail for NEW APPLICATIONS received on 11/02/2021 because they obviously take longer to process.
In regards to RENEWAL applications, once your mail is opened and if there are NO issues, they are processing the application and printing a new CWP within 24 hours. Any questions, pleases post in this thread and I will keep it updated with any new info from the CWPU.

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