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  • jsolor7
    Junior Member
    • Dec 2012
    • 57

    How long?

    WTF Turner's San Marcos? How long do I have to wait to pick up my gun? In one hour, the now serving number went from 82 to 85. Really? I have about an hour and a half after work before I need to be home and Turner's can't ever seem to get me in and out the door in that amount of time. How about hiring a few more employees to better serve your customers?
  • #2
    jsolor7
    Junior Member
    • Dec 2012
    • 57

    guys, sorry about the multiple posts stupid phone kept telling me it wasnt going thru. Please delete all but one post.

    Comment

    • #3
      ncrotalus
      Member
      • Sep 2011
      • 268

      How many employees did they have in the gun section?

      I was there last week trying to get an sks, missed it by a few hours. When I got there I was probably 7 #s back, but didn't wait more than 30 min, if that. They had what looked like at least 4 or 5 employees helping people out.
      Benitez - "the Second Amendment is not a 'loophole' that needs to be closed."

      Comment

      • #4
        Master Blaster
        Member
        • Feb 2009
        • 321

        Take a number get in line.
        "The most important rule in a gunfight is: Always win and cheat if necessary."

        Comment

        • #5
          far from tactical
          Senior Member
          • Mar 2012
          • 1381

          What I have seen is that there are a lot of new hand gun owners so that means they have to take there hsc test then have to look at all the guns then they have to Ask a lot of questions and have to feel up all the guns then they make there choice then paper work so there you go no matter how many ppl they have working its going to be the same. Next time get there when they open

          Comment

          • #6
            ham
            Senior Member
            • Aug 2011
            • 1285

            the stores are doing what they can with who they have. your patience is appreciated.
            "The gun has played a critical role in history...an invention that has been both praised and denounced...served hero and villain alike...and carries with it moral responsibility. To better understand the gun is to better understand history."

            Comment

            • #7
              myk
              Calguns Addict
              • Sep 2012
              • 5955

              Originally posted by jsolor7
              WTF Turner's San Marcos? How long do I have to wait to pick up my gun? In one hour, the now serving number went from 82 to 85. Really? I have about an hour and a half after work before I need to be home and Turner's can't ever seem to get me in and out the door in that amount of time. How about hiring a few more employees to better serve your customers?
              How about telling the politicians in this country to back the f**k off of the 2nd Amendment so we don't get a storm of goddamn noobs trying to buy every AR, round, paper target and Zombie-ammo-can they can get their stupid hands on? Turner's, like every other gun store, is swamped and they're doing the best they can with what they have. Even if they hired 5,000 people to help out do you really think these employees would be up to speed in 6 months or less? Probably not. Then people would be complaining about how long they had to wait because the newbie Turner's employees were incompetent.

              With all due respect you're not the only person on the planet that needs to get taken care of....


              I don't always save the world, but when I do, it's in 24 hours or less...

              Comment

              • #8
                jsolor7
                Junior Member
                • Dec 2012
                • 57

                Originally posted by myk
                How about telling the politicians in this country to back the f**k off of the 2nd Amendment so we don't get a storm of goddamn noobs trying to buy every AR, round, paper target and Zombie-ammo-can they can get their stupid hands on? Turner's, like every other gun store, is swamped and they're doing the best they can with what they have. Even if they hired 5,000 people to help out do you really think these employees would be up to speed in 6 months or less? Probably not. Then people would be complaining about how long they had to wait because the newbie Turner's employees were incompetent.

                With all due respect you're not the only person on the planet that needs to get taken care of....
                LOL about the zombie-ammo-can. you're right about the gov't. Picking up a gun is fairly straightforward, maybe they can hire few more people just for that purpose?

                No offense taken! It's just frustrating when you've been waiting for an hour (and have to leave without getting helped) while you're watching the Turner's employees play patty-cake and BS with the noob gun buyers for 15 minutes

                Comment

                • #9
                  islabaseball
                  Senior Member
                  • Dec 2012
                  • 2065

                  At least you can get your stuff my stuff been on order since Black Friday and is MIA
                  • Glock 19 OD
                  • Walther PPQ
                  • Walther PPS M2
                  • Smith and Wesson M&P 2.0
                  • CZ P10c Optics Ready

                  Comment

                  • #10
                    jsolor7
                    Junior Member
                    • Dec 2012
                    • 57

                    Originally posted by far from tactical
                    Next time get there when they open
                    That's about what it would take to get taken care of by 5pm Unfortunately, I'm working all day and only have the evening to go there during the week.

                    Comment

                    • #11
                      jsolor7
                      Junior Member
                      • Dec 2012
                      • 57

                      Originally posted by Master Blaster
                      Take a number get in line.
                      The line at Turner's is worse than a freaking ride at Disneyland.

                      Comment

                      • #12
                        1st2fight
                        Member
                        • Aug 2012
                        • 123

                        this story has been said many times here before... turner's is a chain store with hourly staff and the situation is worse with increased demands...

                        if you want quick personalized service, be willing to pay a bit more at a small store or FFL dealer where it's run by owners, not hourly staff who does not directly benefit from increased work load...

                        there are over 2200 CA FFL dealers listed on this link to choose from:

                        "Some people spend an entire lifetime wondering if they made a difference in the world. But, the Marines don't have that problem." - Ronald Reagan, President of the United States; 1985.

                        Comment

                        • #13
                          jsolor7
                          Junior Member
                          • Dec 2012
                          • 57

                          Originally posted by ncrotalus
                          How many employees did they have in the gun section?

                          I was there last week trying to get an sks, missed it by a few hours. When I got there I was probably 7 #s back, but didn't wait more than 30 min, if that. They had what looked like at least 4 or 5 employees helping people out.
                          Sorry you missed out on that SKS.

                          There were 4 guys working. It's hard to tell because they keep going back and forth behind the counter and into the open area. Also, it seems like the managers aren't helping customers. Perhaps they should?

                          I think the employees get a kick out of watching people wait for hours on end and get pissed off, while they take their sweet *** time and feel the need to BS with everyone they help.

                          I hate to say it, but the US postal service is serving their customers better ...LOL

                          Comment

                          • #14
                            jsolor7
                            Junior Member
                            • Dec 2012
                            • 57

                            Originally posted by 1st2fight
                            this story has been said many times here before... turner's is a chain store with hourly staff and the situation is worse with increased demands...

                            if you want quick personalized service, be willing to pay a bit more at a small store or FFL dealer where it's run by owners, not hourly staff who does not directly benefit from increased work load...

                            there are over 2200 CA FFL dealers listed on this link to choose from:

                            http://fflgundealers.net/transfer/california/
                            Unfortunately, you are correct. However, a good manager would seek to push his employees to turnaround customers quickly (not be pushy, but act expeditiously), in order to increase the store's bottom line.

                            Comment

                            • #15
                              Ed_Hazard
                              Calguns Addict
                              • Oct 2008
                              • 5146

                              Originally posted by jsolor7
                              Unfortunately, you are correct. However, a good manager would seek to push his employees to turnaround customers quickly (not be pushy, but act expeditiously), in order to increase the store's bottom line.
                              And then you'll get all the " Damn Turners is only interested in money and gave me the bums rush" threads.

                              You need to understand the current situation ha them swamped, if you're aware of the problem, you'll have to try and go when you have more time.
                              Originally Posted by Sic Boy
                              And I bet Jobs surfs porn. If he doesn't, I'll eat a live baby on stage at the next Apple event.
                              Originally posted by AJAX22
                              Don't F with those guys... they can probably use their teabag to inflict blunt force trauma.


                              Comment

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