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Ricky, great CS!

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  • Mainspring
    Junior Member
    • Aug 2014
    • 74

    Ricky, great CS!

    I just wanted to publicly thank Ricky for great customer service.

    I went to pick up my firearm, it's a Sunday so place was packed.

    was waiting well over an hour if not two and I was dying of thirst, didn't want to take a chance of driving out to get a soda and miss my turn.

    I asked Ricky if there was a soda machine near by that I can quickly walk to and of course, there wasn't.

    noticing that I was not comfortable he offered to get me a orange drink from the back.

    I thought that was very kind.
    all this while the place was jumping, express line going crazy, which he was manning, he still found the time to help out a customer in the middle of all that.

    this is how CS is done!

    Thank you Ricky and Rifle gear.
    Last edited by Mainspring; 11-09-2014, 9:32 PM.
    "trust me, I know what I'm doing"
  • #2
    Large Farva
    Member
    • Nov 2014
    • 137

    x2

    Me too. He took in my AR pistol for a gunsmithing order in the express line. I got him in little trouble. But I take the blame for it. Didn't know it would backup the express line. Thanks Ricky and RifleGear. Hopefully Adams Arms has gotten back to you the issue?!?! Anyway kick ***** job, Ricky.

    Comment

    • #3
      gt86
      Member
      • Jan 2013
      • 346

      **** yeah Ricky's the man!

      Comment

      • #4
        tt123089
        Junior Member
        • Aug 2014
        • 12

        Ricky is great!

        Comment

        • #5
          p997
          Member
          • Apr 2012
          • 363

          yeah, ricky is truly a great attribute to the store.

          Comment

          • #6
            bside360
            Member
            • Jun 2014
            • 306

            Have to also commend Ricky for his CS he keeps making my decisions that much easier and I always walk out happy with no regrets. Took the time to show me at least a piece of the rifle that I was buying which I know he went out of his way to do cause he had to take it apart himself. Thanks again brotha a new happy camper with the Scar17.

            Comment

            • #7
              vinceqn
              Junior Member
              • May 2012
              • 55

              I have bought multiple guns from Rifle Gear because of Ricky. If I am waiting in line and I would let people go ahead of me just to get his help. He is that good.

              Comment

              • #8
                slainla
                Member
                • Jun 2014
                • 282

                Ricky has helped me before and he's a cool dude.

                Maybe a vending machine will be in the works now. Haha.

                Comment

                • #9
                  HighWildFree
                  Senior Member
                  • Dec 2011
                  • 2103

                  I believe they still sell root beer...
                  "Bangarang Peter!"

                  Comment

                  • #10
                    .45 ACP
                    Senior Member
                    • Nov 2014
                    • 1545

                    Is Ricky, the skinny, friendly, asian guy that always wears a hat? (if he is, that guy is a huge asset to RifleGear, love dealing with him)
                    The Second Amendment ex-tends, prima facie, to all instruments that constitute bearable arms, even those that were not in existence at the time of the founding. - The United States Supreme Court

                    Comment

                    • #11
                      bside360
                      Member
                      • Jun 2014
                      • 306

                      Originally posted by .45 ACP
                      Is Ricky, the skinny, friendly, asian guy that always wears a hat? (if he is, that guy is a huge asset to RifleGear, love dealing with him)
                      Yea thats him haha tuesday and wednesdays off. +1 on a huge asset, I got my Scar 17 today and very happy he helped in that decision.

                      Comment

                      • #12
                        Anchors
                        Calguns Addict
                        • Apr 2010
                        • 5940

                        Ricky is my go to guy at RG!
                        I will say that I usually get Kyle for all my PPTs and he's been great at running those.

                        Comment

                        • #13
                          Garand1911
                          Senior Member
                          • Sep 2002
                          • 1443

                          Please hire more awesome sales clerks.
                          "I saved your life, AND brought you pizza" -- Me

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