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  • Dump1567
    Senior Member
    • Sep 2002
    • 1621

    Order Updates?

    Placed my order on Jan. 10th. Charged on the 29th.

    Any update on when orderers are being shipped?

    Thanks.
    Watch & Pray
  • #2
    K-Var
    Vendor/Retailer
    • Dec 2010
    • 186

    If your card was just charged, then that means that the order was just processed and k-var warehouse has just shipped it.
    sigpic
    www.k-var.com
    Tel.: 1 702 364 8880
    Fax: 1 702 307 2303
    Email: sales@k-var.com
    All posting by K-Var is for informational purposes only. K-Var Corp assumes no liability of forum members responsibility in following local, state and federal laws. Special federal permission or licensing may be required.

    Comment

    • #3
      Dump1567
      Senior Member
      • Sep 2002
      • 1621

      Originally posted by K-Var
      If your card was just charged, then that means that the order was just processed and k-var warehouse has just shipped it.
      Great. Anyway of getting a tracking #. My order history still shows "Processing".

      Thanks.
      Watch & Pray

      Comment

      • #4
        darkiceman56
        Member
        • Jul 2008
        • 151

        ^I'm in the same boat as you
        "Liberty may be endangered by the abuse of liberty, but also by the abuse of power."
        -James Madison

        "Death or defense, it's your choice"
        -Nicole Stallard

        Comment

        • #5
          wagon b0y
          Member
          • Dec 2012
          • 232

          I ordered a gas tube from kvar on jan 7th. Still haven't charged my card. I've called and no one answers. I've also sent an email and no reply. it shouldn't take that long to ship a gas tube. FML

          Comment

          • #6
            Dump1567
            Senior Member
            • Sep 2002
            • 1621

            In their defense, I spoke with them at SHOT. They said they are getting a months worth of business everyday.

            I just wish they were a little more proactive at updating order status on there website when you log in to check.
            Watch & Pray

            Comment

            • #7
              Dump1567
              Senior Member
              • Sep 2002
              • 1621

              Yay. Got my UPS shipment notification.
              Watch & Pray

              Comment

              • #8
                darkiceman56
                Member
                • Jul 2008
                • 151

                As did I...but to the wrong Ammo Bros location, even though i put the right address
                "Liberty may be endangered by the abuse of liberty, but also by the abuse of power."
                -James Madison

                "Death or defense, it's your choice"
                -Nicole Stallard

                Comment

                • #9
                  K-VarCustomerService
                  Junior Member
                  • Sep 2011
                  • 8

                  darkiceman56 - we received your e-mail on 2/5 and contacted your dealer for resolution. Please check your e-mail for inbox for your private information regarding this matter.

                  Thanks!

                  ~Michelle
                  customerservice@k-var.com

                  Comment

                  • #10
                    wagon b0y
                    Member
                    • Dec 2012
                    • 232

                    still nothing for my order

                    Comment

                    • #11
                      wagon b0y
                      Member
                      • Dec 2012
                      • 232

                      still nothing and its been a 1.5 months. **** these guys

                      Comment

                      • #12
                        motosks
                        Junior Member
                        • Dec 2012
                        • 13

                        Is this normal for k-var?

                        So has anyone shown a change to their order on the k-var website? Mine has said "processing" since I placed it on January 17... It hasn't changed yet, even after I was charged for it on February 6. Do they always charge you and make you wait without telling you what's going on? I can't even call this "the mushroom treatment"... At least mushrooms get fed some **it while they are being kept in the dark....

                        Every other company I've ordered from has kept me updated on my status, even during these crazy times. I had heard good things about K-var, but my own experience is actually rather terrible...

                        Comment

                        • #13
                          wagon b0y
                          Member
                          • Dec 2012
                          • 232

                          Originally posted by motosks
                          So has anyone shown a change to their order on the k-var website? Mine has said "processing" since I placed it on January 17... It hasn't changed yet, even after I was charged for it on February 6. Do they always charge you and make you wait without telling you what's going on? I can't even call this "the mushroom treatment"... At least mushrooms get fed some **it while they are being kept in the dark....

                          Every other company I've ordered from has kept me updated on my status, even during these crazy times. I had heard good things about K-var, but my own experience is actually rather terrible...
                          I ordered something on Jan 7th and still nothing. I tried calling and emailing and no response.

                          Comment

                          • #14
                            motosks
                            Junior Member
                            • Dec 2012
                            • 13

                            I hear ya bro

                            Originally posted by wagon b0y
                            I ordered something on Jan 7th and still nothing. I tried calling and emailing and no response.
                            I have never gotten through on the phone, the only response I got in any way was through a PM (here on Calguns) to Michelle at k-var's customer service. Otherwise I haven't heard from any of the other departments...

                            Comment

                            • #15
                              motosks
                              Junior Member
                              • Dec 2012
                              • 13

                              Just an update, if anyone is keeping track of this thread still.

                              I got a reply from the general manager of K-var today. He informed me that they have been hiring extra staff to help complete orders, and buying equipment to process the extra orders and correspondence they are getting. (Edit 2-26-2013: they seem to have completed hiring the staff, and the equipment appears to be set up at this point.)
                              Anyone who has an order still outstanding with K-var should be getting taken care of soon. Hope this helps Calgunners!
                              Last edited by motosks; 02-26-2013, 5:42 PM.

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