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Beware Atlantics customer service (or lack of!)

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  • lostil-found
    Member
    • May 2008
    • 113

    Beware Atlantics customer service (or lack of!)

    Read my "help on AK54 thread"
    Your on your own if there is a problem!
  • #2
    johnny1290
    Senior Member
    • Apr 2011
    • 1596

    Atlantic Firearms is awesome.

    You should contact the person whose name is on the side of the rifle for your warranty situation. They may be able to help you out.

    Comment

    • #3
      nbirnbaum2
      Senior Member
      • Aug 2011
      • 791

      I call BS. AF are great people to work with. I have personally seen the boss respond to any issues on calguns.

      Comment

      • #4
        Atlantic Firearms
        Vendor/Retailer
        • Jun 2006
        • 1942

        If there is a problem right out of the box we will be glad to replace a product and pay return ship . However if months and months go buy before a issue is reported it would be the responsibility of the company that builds the product to take care of any warranty issues . We do not offer a warranty service for the products or operate a repair center for the several hundreds of firearms we sell . We do our best to take care of immediate issues and have a solid track record for the last 10 -15 years .
        Atlantic Firearms
        www.atlanticfirearms.com
        sales@atlanticfirearms.com

        Comment

        • #5
          bigbully
          Senior Member
          • Feb 2008
          • 1904

          Originally posted by nbirnbaum2
          I call BS. AF are great people to work with. I have personally seen the boss respond to any issues on calguns.
          ^^This.

          I've made multiple purchases from AF and they have gone above and beyond each time even when they didn't have to after a purchase was already completed. I always check them first.

          Comment

          • #6
            hermosabeach
            I need a LIFE!!
            • Feb 2009
            • 19660

            I had an out of box issue

            One guy gave me his name, extension and other info so I could always reach him.

            With colt or mossberg, you deal with a US manufacturer.

            With comblock, you get to initially deal with seller and then the importer/ us distributer.


            If you spend any time on the forum, we know that we are buying guns built on 1950's machining techniques by peasants who drink most of their meals.



            The AK 74 can be readily found with 5.56 barrels.
            Rule 1- ALL GUNS ARE ALWAYS LOADED

            Rule 2 -NEVER LET THE MUZZLE COVER ANYTHING YOU ARE NOT PREPARED TO DESTROY (including your hands and legs)

            Rule 3 -KEEP YOUR FINGER OFF THE TRIGGER UNTIL YOUR SIGHTS ARE ON THE TARGET

            Rule 4 -BE SURE OF YOUR TARGET AND WHAT IS BEYOND IT
            (thanks to Jeff Cooper)

            Comment

            • #7
              hermosabeach
              I need a LIFE!!
              • Feb 2009
              • 19660

              Is this the thread? From 2011

              Rule 1- ALL GUNS ARE ALWAYS LOADED

              Rule 2 -NEVER LET THE MUZZLE COVER ANYTHING YOU ARE NOT PREPARED TO DESTROY (including your hands and legs)

              Rule 3 -KEEP YOUR FINGER OFF THE TRIGGER UNTIL YOUR SIGHTS ARE ON THE TARGET

              Rule 4 -BE SURE OF YOUR TARGET AND WHAT IS BEYOND IT
              (thanks to Jeff Cooper)

              Comment

              • #8
                windrunner50
                Senior Member
                • Nov 2007
                • 718

                I have had nothing but Great service from them, professional, and courteous.

                Comment

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