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top notch service from ADDAX !

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  • #31
    Addax
    Vendor/Retailer
    • Apr 2006
    • 4080

    Originally posted by sspen003
    I bought a dpms lower parts kit from them today and all I can say is excellent customer service. The man on the phone even answered the million questions I had about my first ar build.

    Thanks addax!

    -Sspen003
    No problem.
    ADDAX TACTICAL
    1431 Truman St.
    Unit E
    San Fernando, CA 91340

    Email: sales@addaxtactical.com

    Phone: (818) 361-5008

    Comment

    • #32
      RedMenace8
      Junior Member
      • Nov 2008
      • 14

      Just ordered something from Addax today, and I have to agree they are awesome. They didn't have the item in stock, which I already knew but was in no hurry to get the item. Can you say rapid response-No sooner than I placed the order and I get an email from Lale concerning my order. A quick back and forth clarified everything. I felt like I was being treated like someone making a mass order for a police department, not the individual with my one lonely item.

      I will order from them again.

      "Robot Roll Call...."

      Comment

      • #33
        DavidRSA
        Senior Member
        • Dec 2009
        • 1154

        Top Notch service

        I arrived what I thought was too late to to a transfer at Addax. The place was basically closed for the night. When I told Chris I had driven for 90 minutes from downtown, he opened up again, called someone to get the system for DROS up and running, and he stayed late until it was done. Remember this wasn't for a purchase, just a transfer. It's these small customer service things like this that leave a lasting impression. (Imagine Turners doing something similar??!!). I will make Addax my default location for all my AR needs from now on. Thanks Chris.

        Comment

        • #34
          Taildraggerdave
          Member
          • Jul 2010
          • 156

          Stopped in there tonight to say Hi. Nice people and friendly attitude. They had some nice things hanging on the wall and looked like good prices as well.
          Cool that they are so close.

          Dave

          Comment

          • #35
            BULLET8071
            Junior Member
            • Jan 2008
            • 46

            i was also sold on the their quality service.. they've earned a customer for life. thanks ADDAX.


            btw, i never intend to buy anything when i stop by. i simply come by for eye candy......but i always end up leaving with something. haha

            Comment

            • #36
              Wita09
              Member
              • Jul 2010
              • 152

              Just got a Glock 17 reserved at Addax Tactical today, great people to deal with, Thanks a lot to a good vendor at Calguns!

              Comment

              • #37
                sleepercar
                Senior Member
                • Oct 2009
                • 568

                I've been there a couple times in person and have got to say that they are truly some of the friendliest individuals around. You're never forgotten and very thoroughly followed up.
                In the shop, they are super approachable and make any body feel exceptionally welcomed.
                I've been so accustomed to the cold demeanor and short replies from individuals at other shops, that unfortunately, I've almost considered that to be the norm and accepted it.
                Addax couldn't be further from that. Lale couldn't be any more awesome in general, whether it's directly gun related, or just shootin' the breeze while browsing the goods.
                You guys rock. Keep up the good work.

                Comment

                • #38
                  BBJones
                  Member
                  • May 2010
                  • 146

                  +1 for Addax

                  They are the nicest, most customer friendly shop I have ever dealt with.
                  Long story short:
                  I placed an order from them for a friend who I was helping with an AR build. They gave me an awesome price (everything was discounted). Spent a good amount of time with me on the phone working everything out. Hours after the ordered was placed my friend got cold feet. I canceled the order and the Addax team could not have been more understanding. Great shop.

                  Comment

                  • #39
                    F.R.S.
                    Junior Member
                    • Apr 2009
                    • 4

                    There is a reason why Chris and ADDAX Tactical are becoming more and more successful. His GPU's are TOP NOTCH and his customer service on products is tracking the same, I will speak highly for both. Chris is a pleasure to deal with, he never makes you feel like you are bothering him and his presence is face value. There is no BS involved, it is what it is and then some.
                    Its obvious that Chris strives to provide folks with quality products without fail. Keep it up man, this industry pushes on because of guys like you.
                    Thanks Chris, I appreciate everything my friend.
                    Sincerely,
                    Seth Harness - FRS

                    Comment

                    • #40
                      para38super
                      Senior Member
                      • Sep 2008
                      • 614

                      Great Customer service!!!
                      Lale and Chris are great to work with.

                      Comment

                      • #41
                        dpain250
                        Junior Member
                        • Jan 2011
                        • 8

                        Great service! Bought a lower and some parts from them today, had a hiccup and they sorted it right out! hope to buy from them again.

                        Comment

                        • #42
                          Zerker
                          Junior Member
                          • Mar 2010
                          • 74

                          As always a great pleasure working with Addax! Chris and Lale are awesome, always a a great experience, cant wait for the GPU's loyal customer for life!
                          Militant Minded

                          Comment

                          • #43
                            jljen
                            Junior Member
                            • Nov 2006
                            • 43

                            Another great experience with ADDAX! Thank you!
                            - James

                            Comment

                            • #44
                              thebigblkbus
                              Junior Member
                              • Feb 2011
                              • 5

                              First time in after my cousin recommended it... WOW, full of knowledge and kindness, +1 on top notch service

                              Comment

                              • #45
                                solluna
                                Junior Member
                                • Mar 2011
                                • 2

                                Addax is great my whole family shops there. Cant wait for the ZK uppers!!!
                                http://www.adxtactical.com/

                                http://www.tac-1.org/

                                sigpic

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