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STS Guns in Folsom....how not to treat a customer..

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  • Zenhunter
    Junior Member
    • Jan 2013
    • 6

    STS Guns in Folsom....how not to treat a customer..

  • #2
    keenkeen
    Calguns Addict
    • May 2011
    • 6782

    what was the price?
    "But far more numerous was the herd of such, Who think too little and who talk too much." -John Dryden

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    • #3
      Theoriginalgiga
      Junior Member
      • Jan 2013
      • 10

      That's horrible. I thought my bad experience was just a one off. About a year ago I had called them looking to get a bolt action rifle. As I'm not an expert on them I asked their opinion on a sub $1K rifle. the clerk was rude and said "if you just called for an opinion you should have just gone online." I went somewhere else.
      permaneo mea auferto filius
      pax erit, cum tu fiunt

      Comment

      • #4
        spetsnaz
        Senior Member
        • Oct 2010
        • 1502

        was in there few weeks ago doing ppt. went smoothly. didnt know what the board war for.

        sucks man but move on. not every place is friendly. only place i think is friendly is sac black rifle

        Comment

        • #5
          ramathorn
          Senior Member
          • Oct 2010
          • 1652

          I've never been to STS. I stick to Rancho Shooting Center. They have good prices and the guys at the counter are always nice and helpful. I hate shops with crummy service and attitudes and wonder how they stay in business...

          Comment

          • #6
            xrayoneone
            Member
            • Oct 2012
            • 359

            With business practices like that they'll be out of business soon enough. I would go back to purchase a few rifles and then walk out without completing the transaction.

            Comment

            • #7
              Theoriginalgiga
              Junior Member
              • Jan 2013
              • 10

              Originally posted by spetsnaz
              was in there few weeks ago doing ppt. went smoothly. didnt know what the board war for.

              sucks man but move on. not every place is friendly. only place i think is friendly is sac black rifle
              I've had a lot of great luck with Just Guns (the new management that took over a couple years ago). I bought my AR there and before I took it home their gunsmith tore it down and completely cleaned and lubed it. Nice folks, they'll chat with you as long as you want to talk, offer their opinions but if there's someone waiting and you're just BSing, they'll help the person. very attentive.
              permaneo mea auferto filius
              pax erit, cum tu fiunt

              Comment

              • #8
                Space Plumber
                Member
                • Sep 2010
                • 185

                +1 Sac Black Rifle and also TDS. They've always been friendly and honest with me.

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                • #9
                  jkrew619
                  Senior Member
                  • Aug 2009
                  • 1714

                  same here..sac black rifle..good service all the time.

                  Comment

                  • #10
                    roushstage2
                    Veteran Member
                    • Aug 2011
                    • 2782

                    Not the first time I've heard something like this about their customer service. Such a shame. I have no desire to even walk through their front door.

                    Comment

                    • #11
                      onewheelwes
                      Senior Member
                      CGN Contributor
                      • Apr 2012
                      • 1331

                      Well, now you are a CalGuns member. Cheers!

                      Comment

                      • #12
                        diverwcw
                        Veteran Member
                        • Dec 2012
                        • 2693

                        Thanks for the input on this experience. Have you considered giving them a review on Yelp?
                        sigpic

                        Former Front Sight Commander Member
                        NRA Benefactor Life Member www.nra.org
                        CRPA Life Member www.crpa.org
                        NRA Instructor: Pistol, Personal Protection in the Home, Range Safety Officer

                        Comment

                        • #13
                          Zenhunter
                          Junior Member
                          • Jan 2013
                          • 6

                          Thanks for the gun shop suggestions. I will check with them about the M&P15. And yes, I've put a review up on Yelp. Interesting, they have a lot of 5 star reviews (that sound so glowing to the point of sounding phony). Did see one that said he was ignored and treated like he wasn't even there when he was waiting to be helped.

                          Comment

                          • #14
                            Zenhunter
                            Junior Member
                            • Jan 2013
                            • 6

                            P.S. Just noticed that the reviews of STS that show on Yelp are all positive except one...but if you click the tiny little "filtered reviews" link at the very bottom, you find 17 reviews that are mostly negative. Interesting...seems like Yelp's set up might be giving people false confidence about STS.

                            Comment

                            • #15
                              keenkeen
                              Calguns Addict
                              • May 2011
                              • 6782

                              WHAT WAS THE PRICE ON THE M&P 15?
                              "But far more numerous was the herd of such, Who think too little and who talk too much." -John Dryden

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