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STS Guns in Folsom....how not to treat a customer..
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That's horrible. I thought my bad experience was just a one off. About a year ago I had called them looking to get a bolt action rifle. As I'm not an expert on them I asked their opinion on a sub $1K rifle. the clerk was rude and said "if you just called for an opinion you should have just gone online." I went somewhere else.permaneo mea auferto filius
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With business practices like that they'll be out of business soon enough. I would go back to purchase a few rifles and then walk out without completing the transaction.Comment
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I've had a lot of great luck with Just Guns (the new management that took over a couple years ago). I bought my AR there and before I took it home their gunsmith tore it down and completely cleaned and lubed it. Nice folks, they'll chat with you as long as you want to talk, offer their opinions but if there's someone waiting and you're just BSing, they'll help the person. very attentive.permaneo mea auferto filius
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+1 Sac Black Rifle and also TDS. They've always been friendly and honest with me.Comment
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Not the first time I've heard something like this about their customer service. Such a shame. I have no desire to even walk through their front door.Comment
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Well, now you are a CalGuns member. Cheers!Comment
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Thanks for the input on this experience. Have you considered giving them a review on Yelp?sigpic
Former Front Sight Commander Member
NRA Benefactor Life Member www.nra.org
CRPA Life Member www.crpa.org
NRA Instructor: Pistol, Personal Protection in the Home, Range Safety OfficerComment
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Thanks for the gun shop suggestions. I will check with them about the M&P15. And yes, I've put a review up on Yelp. Interesting, they have a lot of 5 star reviews (that sound so glowing to the point of sounding phony). Did see one that said he was ignored and treated like he wasn't even there when he was waiting to be helped.Comment
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P.S. Just noticed that the reviews of STS that show on Yelp are all positive except one...but if you click the tiny little "filtered reviews" link at the very bottom, you find 17 reviews that are mostly negative. Interesting...seems like Yelp's set up might be giving people false confidence about STS.Comment
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