New DES System Outage Reports

[PolishMike]

Lets use this thread to keep track of outages.
1/2/14 - 9:47 - Can't log in. "server temporarily unavailable"

[rbetts]

I smell Obamacare and am now officially naming it KAMALA-CARE

Out here as well 9:55AM

[OCArmory]

Still out as of 10am. Today is going to suck

[Cordelia Gun Exchange]

10:15AM was able to start the log in process about 10 minutes ago, got a service time out and now the 503 error message again.

[San Jose Gun Trader]

Not working here either at 10:15AM

[cr250chevy]

Another issue to slow/stop people from obtaining guns. A first time buyer's purchase experience;
--I can only buy from a small list of handguns? Well I don't like any of them I want another, but I guess I'll have to settle with model X so that I can defend my family. Ok, lets do this.
--What? I need a handgun safety certificate? That costs money too? Ok fine, lets do this (maybe I shouldn't buy this, it's such a pain).
--4473/DROS forms completed, hope I answered them all correctly.... Shop owner, "sorry sir/miss, the STATE RUN site is down, I won't be able to submit it today. Ok, this sucks but again, lets do this (I really don't know about this, maybe it's a sign, it's pretty difficult).
(At this point would the buyer need to come back? And would the 10 day wait start at this point or would the online "application" need to be started?)
--if so; buyer; I have to come back because the system is down? And there is a 10 Day wait?? Ok I'll be back, lets do this (extreme doubt at this time).
--buyer comes back and completes everything, starting the 10 day wait.
--dealer; "hey buyer, your background check has been delayed due to a possible hit on your record, idk what it could be tho, you will have to call DOJ, do their job and clear your name." Buyer, I have never been arrested, no tickets, up to date on taxes, what's going on?!? Ok, let's do this, (I should just cancel this, this is too much to get a gun.)
--buyer, hey DOJ what's up? Sorry we can't release any info over the phone. Wait and we will clear it up.
--buyer to dealer, it's been 30 days and no word from DOJ? Dealer, yup, and the law says its my discretion to release the gun to you if they haven't told me anything after 30 days, but it's our stores policy not to release the gun without clearance from DOJ due to the many ramifications that can occur if you are a prohibited person.
--buyer, ok that's it! I'm done! I out the $ on the background check, safety certificate, and there is a restocking fee? Ok forget this I'm just out the money, no gun for me!

[Condorguns]

10:35 not working.

[tenpercentfirearms]

Glad I am closed today. It isn't working from home either.

[Mrs Rabbit]

Sooooo much to look forward to when going back to work tomorrow. And ppl wonder why I'm not so thrilled about the New Year.

[OCArmory]

I should have been closed this sucks I can not even figure out how to start a DROS

[WGM-TAC]

Not working for me either. Ugh........
Not to say it was unexpected....

[shark92651]

We have yet to be able to complete a DROS or release a firearm today. We had all the info filled in to submit a DROS, hit "Preview" and then it bombed. As of right now, it will show the login screen but then crashes with a 500 internal error when you submit. The name KamalaCare certainly fits.

[PolishMike]

Talked to someone at DOJ. They are "working on it"

I was able to submit 2 dros's and deliver one gun

[Cordelia Gun Exchange]

Just was able to log in, there's nothing showing for a button or anything to be able to submit a DROS, but we actually made it past the log in screen.

[WFAInc]

10:00 am, logged in then timed out. 10:15 am logged in imputing rifle info, no choices under category so can't submit. Log out, close window, open site, 503 error. 10:30-11:06 503 error. I guess I should have closed today also.