Do you ever correct customers??

[explorerdude]

When a customer comes in asking for clips instead of magazines, "bullets", when they come in asking for a "deuce-deuce"? Just curious to what your guy's take is on that. Let it slide or correct them??

[halifax]

I don't purposely correct them but I do use the correct terminology (as I see it) in my response to them.

[OldShooter32]

It's not "correction" it's "education" so they won't sound stupid when they go to the range.

[send it_hit]

I don't purposely correct them but I do use the correct terminology (as I see it) in my response to them.

Exactly. Unless it's something egregious (which I suppose might be different to everyone) I make sure to include the correct description of the item in my conversation with the customer. It might take 4-5 mentions of said item, but eventually they start correcting themselves. The common ones:

Fo' Five
Deuce Deuce
Clips
Baby Glocks

[swifty]

Usually need to correct them just to get the right product, if nothing else it makes it easier the next time around. When they ask for "bullets" and I give them bullets, they usually correct themselves and ask for ammo.

[GoingQuiet]

When a customer comes in asking for clips instead of magazines, "bullets", when they come in asking for a "deuce-deuce"? Just curious to what your guy's take is on that. Let it slide or correct them??

All the time. Wrong is wrong.

[tenpercentfirearms]

Usually need to correct them just to get the right product, if nothing else it makes it easier the next time around. When they ask for "bullets" and I give them bullets, they usually correct themselves and ask for ammo.

I like this. If someone asks for a clip, I would say, "I don't have clips for that, but I have magazines."

Honestly it just depends on what kind of mood I am in and what the customer looks like. I do ignore a lot of it and just use proper terminology when replying.