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DES problems anybody?

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  • acespawnshop
    CGN/CGSSA Contributor
    CGN Contributor
    • Jun 2012
    • 2852

    DES problems anybody?

    Is anybody else having trouble accessing DES records. We are having trouble with IE and Firefox. We get a blank page after we click on customers individual background check.
    Interstate Transfers $100 (DROS included with the price)
    Email acesjewelryandloan@hotmail.com if you need us to do a transfer!
    Or call 626-968-5900

    Follow us on Facebook @acesjewelryandloan Need Cash Fast? Get a loan on your firearms here!
  • #2
    mcisniper
    Senior Member
    • Sep 2011
    • 532

    Same...
    sigpic
    01 FFL, Chula Vista, CA
    www.westcoastsurvivalarms.com
    info@westcoastsurvivalarms.com

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    • #3
      acespawnshop
      CGN/CGSSA Contributor
      CGN Contributor
      • Jun 2012
      • 2852

      anybody else? We've called DES line twice with no answer on their end, goes to the generic "send us an email" voicemail. Still haven't heard back after emailing. We can intermittently access on microsoft edge, but theres issues there too.
      Interstate Transfers $100 (DROS included with the price)
      Email acesjewelryandloan@hotmail.com if you need us to do a transfer!
      Or call 626-968-5900

      Follow us on Facebook @acesjewelryandloan Need Cash Fast? Get a loan on your firearms here!

      Comment

      • #4
        acespawnshop
        CGN/CGSSA Contributor
        CGN Contributor
        • Jun 2012
        • 2852

        Update: DOJ called us, says many other dealers are having the same issue, so they are gathering info so they can identify and fix the problem. For us, we downloaded Google Chrome and that has helped us get through. No issues yet on Chrome.
        Interstate Transfers $100 (DROS included with the price)
        Email acesjewelryandloan@hotmail.com if you need us to do a transfer!
        Or call 626-968-5900

        Follow us on Facebook @acesjewelryandloan Need Cash Fast? Get a loan on your firearms here!

        Comment

        • #5
          BarrelProof
          Member
          • Mar 2020
          • 157

          Not working in chrome, safari, Microsoft for me
          If you never leave your first childhood, they'll never know when you've entered your second.

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          • #6
            Tyke8319
            CGN/CGSSA Contributor
            CGN Contributor
            • Nov 2013
            • 2105

            I switched to Firefox which seemed to help...as well as clearing all history.
            American soldier by choice. Made in America by the Grace of God.

            So, now it is ironic that the State whittles away at the right of its citizens to defend themselves from the possible oppression of their State.
            Judge Roger T. Benitez
            LCM's ruled legal 3/29/2019

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            • #7
              BarrelProof
              Member
              • Mar 2020
              • 157

              Finally started working again around 8am for me.
              If you never leave your first childhood, they'll never know when you've entered your second.

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              • #8
                cliffv
                Member
                • Nov 2011
                • 180

                Had an issue with the FSC system on Firefox as well as the DES system. I called DOJ and they stated that there is an issue with Firefox version 77.0.1 and they are working on it.
                Both the FSC and DES would allow me to login and then immediately kick me out or say that I had multiple entries.

                Comment

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