Dealer error in ammo entry process

[Tyke8319]

In completing a Standard Ammunition Elig. Check I inadvertently hit Vietnamese in the drop-down box instead of White.

In trying to reenter another check in order to correct my error the system it again advised it could not complete...please resubmit. Tried that 4 times with the same response.
Called DOJ and they suggested I go into CFARS and make the correction...no luck with that.

Anyone run into having to make a correction on an ammo check and if so how were you able to do it?

[kemasa]

In the webinar, they said no corrections, you just have to start over.

Not sure that race is enough to cause a problem though.

[theLBC]

du ma!

[Tyke8319]

In the webinar, they said no corrections, you just have to start over.

Not sure that race is enough to cause a problem though.

Apparently it is. When the "Vietnamese" check was submitted it was rejected even though this customer had purchased ammo 2 days prior. In trying to correct my stupid mistake a re-do was rejected...several times. I have a call into my Rep. at this point.

I sure hope that eventually they make this process more user friendly...is that wishful thinking or what.

[kemasa]

Apparently it is. When the "Vietnamese" check was submitted it was rejected even though this customer had purchased ammo 2 days prior. In trying to correct my stupid mistake a re-do was rejected...several times. I have a call into my Rep. at this point.



I sure hope that eventually they make this process more user friendly...is that wishful thinking or what.

Did you try calling the number from the DES contact?

Sounds like discrimination.

[Tyke8319]

Did you try calling the number from the DES contact?

Sounds like discrimination.

Yes, they were the ones that said to re-enter the application...then said later to go into CFARS and make the change...which didn't work either.
Sadly, the Webinar did not address correcting stupid mistakes...as far as I can remmber.

[kemasa]

It did as it said that you can't correct things.

[Tyke8319]

Correct. I was thinking more in terms of advising dealers that to correct an error (unlike a "regular" DROS) one must start over and complete a whole new transaction with a new number.

[Spaffo]

The more bugs and difficulties, the better they like it. The procedures ate designed to lower ammunition sales.

[glockfu]

Please contact Michel & Associates https://michellawyers.com/.

If this is truly some sort of bug in their system, I have a feeling they would like to hear about it as they are currently working on issues like these.

[Tyke8319]

Please contact Michel & Associates https://michellawyers.com/.

If this is truly some sort of bug in their system, I have a feeling they would like to hear about it as they are currently working on issues like these.

Good thought.