DON'T OPEN MY BOX!!!!!

[sealocan]

^
Haaaahaa, that's great audiophil2 !


I like it when I'm passing along an Internet story that actually turns out to be 100% true.

I think I must've read your post about that a long time ago.
I wasn't sure if I had read it here or on another gun website.

I also like how it worked out for everyone.
You made more money from the double sale, the guy in Florida got what he wanted
And the guy with that germ phobia had robots build those consecutive number pistols, in an airlock, out in space, and had the guns beamed down... to that boy who lives in a plastic bubble, who just so happened to recently get his FFL.


Win win win = trifecta.

[kemasa]

wow, what an idiot.

i would have returned that box at that buyer's expense if it arrived locked with no way to open it.

It never arrived as it never got that far, in part because he wanted to meet me for allowing me to handle the transfer and other things. Lots of issues and it got quickly to the point where it was not worth it. I suspect that he was trying the same thing with other FFLs.

The problem with returning it is that it arrived. Much more fun to cut the lock :-). He could complain and perhaps even sue, but the judge would likely laugh him out of the court, perhaps lock him up on a psych hold :-).

[kemasa]

We've had a few customers want to be there for the "unboxing".. we allow them to do that if they can make an appointment the day of arrival. We've, fortunately, never had that happen with a random package showing up.

If it happens to work, then fine, but I am not going to go out of my way to do it, in part because it is unknown when it will actually arrive, then I would have to call and wait for the person to come over and not be doing anything else.

[SonofWWIIDI]

"You don't like it that I opened your box...that you didn't warn me was coming...okay, I'll just send it back".

[MontClaire]

If you let your customers know upfront about what you do with transferred firearms then you wouldn't have to be lectured by them. Honesty is the key to connect with your customers. Have your policy posted inside your business clearly and also on your website. But if you're still arrogant and think your customers owed you something - expect to be treated the way you clearly deserve.

[Junkie]

A gun I ordered last year showed up with a broken part. They tried to blame it on the FFL, luckily it was late last year and REALLY busy and I showed up the same day and watched him open the box.

They'd used too long of a screw and kept tightening when it bottomed out.

[kemasa]

If you let your customers know upfront about what you do with transferred firearms then you wouldn't have to be lectured by them. Honesty is the key to connect with your customers. Have your policy posted inside your business clearly and also on your website. But if you're still arrogant and think your customers owed you something - expect to be treated the way you clearly deserve.

Huh? You want the FFL to post the Federal Code?

A FFL is require to log in the firearm and should look at the actual firearm to ensure that the information, including the serial number, is correct. I have received firearms in which the paperwork did not have the correct serial number. Unfortunately boxes are not designed to allow for all of the information to be seen on the firearm without opening the box.

I don't understand the "customers owed you something". Perhaps I missed something in the conversation.

The problem discussed here is in regards to customer who have unrealistic requests and could also mean that the FFL would have to violate Federal law in order to do what the customer is trying to demand.

[kemasa]

A gun I ordered last year showed up with a broken part. They tried to blame it on the FFL, luckily it was late last year and REALLY busy and I showed up the same day and watched him open the box.

They'd used too long of a screw and kept tightening when it bottomed out.

The blame game. Quite typical.

I recently received a firearm which was scratched and the seller blamed UPS. Not sure of how UPS can scratch a firearm inside of a case, but at least they did not blame me. No padding inside and the bolt was able to move around a bit, but where the bolt was vs. where the scratches were, I don't think that the bolt could have done it. Poor packaging, but blame is easier.

[MontClaire]

Huh? You want the FFL to post the Federal Code?

A FFL is require to log in the firearm and should look at the actual firearm to ensure that the information, including the serial number, is correct. I have received firearms in which the paperwork did not have the correct serial number. Unfortunately boxes are not designed to allow for all of the information to be seen on the firearm without opening the box.

I don't understand the "customers owed you something". Perhaps I missed something in the conversation.

The problem discussed here is in regards to customer who have unrealistic requests and could also mean that the FFL would have to violate Federal law in order to do what the customer is trying to demand.

Mehhh. The problem with majority of FFLs is that they are simply hobbyists, fired from the previous jobs, or unemployed borrowing money to start a business. Majority is not business educated. There are some who are well educated and understand what business is. They don't treat this thing as a personal sandbox. It pays to take a college course on how to communicate your message to your customers. Even if you have to abide by federal, state and local laws if it's inconvenient to your customer - clearly communicate why you are going to do things your way. Don't leave people guessing like they supposed to know all the statutes. It pays to be nicer to your customers or get treated like a shmuck and swallow it quietly. Don't rant like you're better than your customers. You're not.

[acespawnshop]

All the time customers ask me. "Hey did you check out my gun? How do you like the this or that" here's my response. If by check it out you mean verify the serial and a fix a child warning tag then yes. I "checked it out"

[Bobby Ricigliano]

I spend a lot of money on really high end firearms, but I realize that the temptation to fondle that Hi-Point carbine or Maverick shotgun may be too much for the FFL to bear. So it isn't a big deal.

[damngato]

Had a customer ship in a SP-01 and while all purchases are special to people they are not really special to us. We deal with 1 of 1 guns, prototypes and guns that are $50, $75 and $100k guns. These guns we make arrangemnts with the buyers to be here for delivery and opening. So when an SP-01 gets sent in I am not exactly foaming at the mouth to finger it.

Well this guy shipped it in and was adament that only he can open his box and that no one is to touch his box. And since we deal with a lot of people via text we got this in text. Since I am a smart *** I thought it would fun to take out my SP-01 that has been well shot, dirty and has a few scratches and take sosme pics of me racking the slide and sent them to him letting him know his gun shoots great

He wasn't happy. Was even less happy when I said just kidding. Had a full on melt down like I sodomized his first born.

He has't been back

That's awesome. You have my respect

[Bobby Ricigliano]

He has't been back

He is probably standing around in a big box retail gun store, holding his ticket while staring at the sign:

"Now serving number 4"

His ticket is number 107

[kemasa]

Mehhh. The problem with majority of FFLs is that they are simply hobbyists, fired from the previous jobs, or unemployed borrowing money to start a business. Majority is not business educated. There are some who are well educated and understand what business is. They don't treat this thing as a personal sandbox. It pays to take a college course on how to communicate your message to your customers. Even if you have to abide by federal, state and local laws if it's inconvenient to your customer - clearly communicate why you are going to do things your way. Don't leave people guessing like they supposed to know all the statutes. It pays to be nicer to your customers or get treated like a shmuck and swallow it quietly. Don't rant like you're better than your customers. You're not.

Wow. You seem to really know everything about everyone.

I am not sure of where you get the last part, but I would bet that you are a problem customer. I am not sure of why a FFL should be forced to detail everything to a customer since most customer don't care.

There is nothing inconvenient to customer, some customers just have absurd demands.

[taperxz]

Mehhh. The problem with majority of FFLs is that they are simply hobbyists, fired from the previous jobs, or unemployed borrowing money to start a business. Majority is not business educated. There are some who are well educated and understand what business is. They don't treat this thing as a personal sandbox. It pays to take a college course on how to communicate your message to your customers. Even if you have to abide by federal, state and local laws if it's inconvenient to your customer - clearly communicate why you are going to do things your way. Don't leave people guessing like they supposed to know all the statutes. It pays to be nicer to your customers or get treated like a shmuck and swallow it quietly. Don't rant like you're better than your customers. You're not.

Actually, you sound like the customer who thinks they know all things because you post on Calguns but get it all wrong. No, really, you do, (my crew rolling eyes at the customer who thinks they are Alan Gura)